Marco’s Pizza Headquarters Address, Corporate Office Location, and Contact Details
About
Marco’s Pizza, operated by Marco’s Franchising, LLC, is an American pizza restaurant franchise headquartered at 5252 Monroe Street, Toledo, Ohio 43623, where it has been rooted since its founding. Founded in 1978 in Oregon, Ohio by Italian-born Pasquale “Pat” Giammarco, Marco’s Pizza operates 1,200+ locations across 35 US states plus Puerto Rico, the Bahamas, and Mexico, and is led by CEO Tony Libardi.
Quick Facts
Founded
1978 (Oregon, OH)
Industry
Quick service restaurant franchise (pizza)
HQ Address
5252 Monroe Street, Toledo, OH 43623
CEO
Tony Libardi
Corporate Phone Number
(419) 885-7000
Fax
(419) 885-1125
Customer Service Number
(833) 509-0285
Customer Service Email
sliceofsupport@marcos.com
Website
marcos.com
What Brings You Here? Find the Right Contact
Marco’s Pizza customer — food quality, order, or delivery complaint
Email sliceofsupport@marcos.com or call (833) 509-0285. For immediate in-store resolution, speak with the store manager directly.
Marco’s Pizza online order issue
Use the contact form at marcos.com/contact-us or email sliceofsupport@marcos.com for online order, delivery, and billing disputes.
Marco’s Pizza gift card inquiry
Call 1-833-480-0148 for gift card balance inquiries and related issues.
Marco’s Pizza franchise inquiry
For franchise ownership opportunities, visit marcosfranchising.com or write to Marco’s Franchising, LLC, 5252 Monroe Street, Toledo, OH 43623.
Legal / subpoena
Serve Marco’s Franchising, LLC, 5252 Monroe Street, Toledo, OH 43623. Confirm the registered agent through the Ohio Secretary of State at ohiosos.gov.
Phone & Contact Directory
Customer service Number
(833) 509-0285
Customer service email
sliceofsupport@marcos.com
Corporate HQ Number
(419) 885-7000
Gift card line
1-833-480-0148
Fax
(419) 885-1125
Website
marcos.com
Franchise
marcosfranchising.com
Contact form
marcos.com/contact-us
Corporate Headquarters & Office Addresses
Principal HQ
5252 Monroe Street, Toledo, OH 43623
How to Escalate a Complaint
- Speak with the store manager — For in-store food or service complaints, the location manager is the fastest resolution path.
- Email sliceofsupport@marcos.com — Marco’s Pizza’s primary customer care email for documented written complaints.
- Call (833) 509-0285 — Marco’s Pizza’s customer service line for order, delivery, and billing escalations.
- Use marcos.com/contact-us — Submit documented complaints through the official contact form for tracked responses.
- Call (419) 885-7000 — Marco’s Pizza corporate HQ line for escalations beyond the customer service level.
- Mail to the Toledo HQ — Write to Marco’s Franchising, LLC, Customer Relations, 5252 Monroe Street, Toledo, OH 43623.
- File with the Ohio AG — The Ohio AG’s consumer protection section at ohioattorneygeneral.gov handles Toledo HQ–based complaints.
- File with the FTC — For deceptive advertising or unfair billing practices, file at ftc.gov/complaint.
- File with the BBB — Marco’s Pizza Inc. is BBB accredited (Toledo, OH) since 1978. File at bbb.org.