FedEx Headquarters Address, Corporate Office Location, and Contact Details
About
FedEx Corporation (NYSE: FDX) is headquartered at 942 South Shady Grove Road, Memphis, Tennessee 38120 — a 1.2 million sq ft, 102-acre campus in southern Memphis. Founded in 1971 by Frederick W. Smith, FedEx pioneered overnight express delivery and the hub-and-spoke model that transformed global logistics. Today FedEx operates across 220+ countries and territories, with 700+ aircraft, 200,000+ vehicles, and 500,000+ employees.
For FY2025 (year ended May 31, 2025), FedEx reported revenue of $87.9 billion and adjusted EPS of $18.19 — two consecutive years of earnings growth, achieved despite the loss of the $120 million USPS air cargo contract and prolonged freight softness.
Quick Facts
HQ Address
942 South Shady Grove Road, Memphis, TN 38120
HQ Phone Number
+1 (901) 818-7500
Customer Service Number
1-800-GO-FEDEX (1-800-463-3339)
Founded
1971 by Frederick W. Smith
Founder
Frederick W. Smith (Aug 11, 1944 – June 21, 2025)
President & CEO
Raj Subramaniam (since June 2022)
FY2025 Revenue
$87.9 billion (year ended May 31, 2025)
FY2025 Adj. EPS
$18.19
Employees
500,000+
Freight Spin-Off
NYSE: FDXF | June 1, 2026 | Tax-free for stockholders
Corporate Headquarters & Office Addresses
FedEx Corporation (Parent)
942 South Shady Grove Road, Memphis, TN 38120
FedEx Express
3680 Hacks Cross Road, Memphis, TN 38125
FedEx Services / Customer Operations
3875 Airways Blvd, Module H3, Dept 4634, Memphis, TN 38116
FedEx Ground
1000 FedEx Drive, Moon Township, PA 15108
FedEx Office
7900 Legacy Drive, Plano, TX 75024
FedEx Freight (pre-spin-off)
1715 Aaron Brenner Drive, Suite 600, Memphis, TN 38120
What Brings You Here? Find the Right Contact
Package / tracking / delivery issue
Call 1-800-463-3339 (24/7). For missing packages, ask for a formal trace to be initiated — required before any claim can be filed.
Lost / damaged package claim
File at fedex.com/en-us/shipping/claims.html. Keep all original packaging — FedEx can deny claims if packaging is discarded. Claims must be filed within 21 days (damaged) or 9 months (lost).
FedEx Freight LTL
Call 1-866-393-4585. Note: FedEx Freight becomes a fully separate company (NYSE: FDXF) June 1, 2026 — after that date it will have its own independent contact structure.
Media / press
newsroom.fedex.com | media@fedex.com
Investor relations
ir.fedex.com | (901) 818-7500
Legal / subpoena
Serve at 942 South Shady Grove Road, Memphis, TN 38120 (Delaware corporation). For FedEx Ground matters, serve at 1000 FedEx Drive, Moon Township, PA 15108. Confirm registered agent at corp.delaware.gov.
Phone Directory
Customer Service Number (24/7)
1-800-463-3339
FedEx Freight Number
1-866-393-4585
International Express Number
1-800-247-4747
Corporate HQ Number
+1 (901) 818-7500
TTY/TDD
1-800-238-4461
Claims
fedex.com/en-us/shipping/claims.html
Contact Form
fedex.com/en-us/contact.html
How to Escalate a Complaint
- Call 1-800-463-3339 — get a case number. For lost/delayed packages, ask for a formal trace; required before filing any claim.
- File a claim at fedex.com/en-us/shipping/claims.html. Preserve all original packaging — claims can be denied if packaging is discarded before FedEx inspection.
- Ask for a Customer Relations Specialist / supervisor — they have more authority to approve claims and issue credits.
- Send certified letter to FedEx Corporation, Attn: Customer Relations, 3875 Airways Blvd, Module H3, Dept 4634, Memphis, TN 38116.
- File with the BBB under the Memphis, TN chapter — common patterns include denied claims citing insufficient packaging and unresponsive follow-up after case opening.
- File with your state AG for deceptive delivery estimates and unfair claim denials.
- File with the FTC at reportfraud.ftc.gov for deceptive advertising and billing practices.
- File with the DOT at transportation.gov for interstate service failures.
- Small claims court — FedEx regularly settles rather than appear. Effective for denied claims on significant-value packages.