WW International Headquarters Address, Corporate Office Location, and Contact Details
WW International, Inc., the company behind WeightWatchers, is headquartered at 675 Sixth Avenue, New York, NY 10010. US member support runs at 1-800-651-6000; the company does not publish a general switchboard.
| Headquarters address | WW International, Inc. 675 Sixth Avenue New York, NY 10010 United States |
|---|---|
| Corporate HQ phone | no public switchboard |
| Customer service | 1-800-651-6000 |
| Website | weightwatchers.com |
About WW International
WW International, better known by the WeightWatchers name, is the weight-health company that turned group meetings and point counting into one of the most recognized wellness brands in the world. Founded in 1963 by Jean Nidetch, a Queens homemaker who started hosting weight-loss meetings in her apartment, the company grew into a global program that today combines its signature Points system, coaching, clinics, and a large subscription app.
The company rebranded from Weight Watchers to WW in 2018 to reflect its shift from dieting toward overall wellness, and later folded the WeightWatchers name back to the front of the brand as clinical weight health, including telehealth and GLP-1 medication support, became central to the business. WW trades on the Nasdaq under the ticker WW. Searches for the corporate office usually come from members managing subscriptions, employers evaluating the workplace program, and clinic patients.
WW International Phone Numbers and Contact Directory
| US member support | 1-800-651-6000 |
| New York headquarters office | (212) 589-2700 |
What Brings You Here? Find the Right Contact
- Membership billing, cancellation, or app access: call 1-800-651-6000 or use the chat inside the WeightWatchers app, which keeps a written record of every request.
- Clinical or telehealth program question: message your care team through the app; clinical staff cannot be reached through the general member line.
- Employer or health plan partnership: submit the form at business.weightwatchers.com, which routes to the corporate partnerships desk.
- Press or investor inquiry: media and investor contacts are listed in the press and investor sections of weightwatchers.com.
- Workshop or studio question: book and manage studio sessions through the app; each local studio lists its own phone number.
WW International Corporate Headquarters and Office Addresses
Principal executive offices
WW International, Inc.
675 Sixth Avenue
New York, NY 10010
United States
Former flagship
The company operated a flagship WeightWatchers experience center at 675 Sixth Avenue in the Flatiron District, and older documents sometimes list 676 Avenue of the Americas, the same block under its alternate avenue name.
The Sixth Avenue headquarters sits between 21st and 22nd Streets in the Flatiron District, close to the neighborhood where the company ran its first meetings. Because the avenue is numbered both as Sixth Avenue and Avenue of the Americas, directories sometimes show two different street names for the same address.
How to Escalate a Complaint to WW International Corporate
- Call customer service first. Use the published support number (1-800-651-6000) and document the date, the representative’s name, and the case reference number before you hang up.
- Ask for a supervisor or the escalation team. First-line agents have limited authority; supervisors, retention, or executive-relations teams can approve credits, refunds, and exceptions.
- Move the case to a written channel. Email, secure chat, or an in-app case creates a timestamped record that is far stronger than phone notes when you escalate further.
- Send a certified letter to the headquarters. Write to WW International, Inc., 675 Sixth Avenue, New York, NY 10010, United States. Include your account or order number, prior contact dates, representative names, and the specific resolution you want.
- Use a credit card chargeback if you paid by card. Card issuers can reverse disputed charges, typically within 60 to 120 days of the transaction.
- File with the FTC. Use reportfraud.ftc.gov; the FTC builds enforcement cases from complaint patterns.
- File with your state Attorney General. The New York AG consumer protection division accepts complaints by mail and online.
- File with the BBB. A public BBB complaint usually produces a formal written company response within 30 days.
Frequently Asked Questions
Where is the WW International corporate office?
WW International is headquartered at 675 Sixth Avenue, New York, NY 10010, in the Flatiron District of Manhattan.
What is the WeightWatchers customer service phone number?
US member support is 1-800-651-6000. The in-app chat is usually faster for billing and app issues and creates a written record of the request.
Is WW the same company as WeightWatchers?
Yes. Weight Watchers rebranded as WW in 2018 and now presents its program under the WeightWatchers name again, with WW International, Inc. as the legal company.
Who owns WW International?
WW International is a publicly traded company on the Nasdaq under the ticker WW, so ownership is spread across public shareholders rather than a single family or parent company.
How do I cancel my WeightWatchers subscription?
Cancel through the app or website account settings, or call 1-800-651-6000. Take a screenshot of the confirmation, and if you were billed after cancelling, dispute the charge with the support line and your card issuer.
How do I file a complaint against WW International?
Document your support contacts first, then file with the FTC at reportfraud.ftc.gov, the New York State Attorney General’s consumer bureau, or the BBB. Certified letters to the company can be sent to 675 Sixth Avenue, New York, NY 10010.