Aspen Dental Headquarters Address, Corporate Office Location, and Contact Details
About
Aspen Dental Management, Inc. (ADMI) is an American dental support organization (DSO) — the largest branded network of independently owned and operated dental practices in the United States. It is a subsidiary of The Aspen Group (TAG), a Chicago-based multi-brand healthcare services platform. Aspen Dental’s corporate headquarters are at 800 W. Fulton Market, Chicago, Illinois 60607 — the same building that serves as The Aspen Group’s principal executive office. Aspen Dental was founded in 1998 in Syracuse, New York by Bob Fontana, and for its first two decades maintained its operational headquarters at 281 Sanders Creek Parkway, East Syracuse, NY 13057 — an address still listed in SEC records, NCUA filings, and older directories. As of 2025, the principal corporate address is Chicago; the East Syracuse address continues to function as an operational and support center.
Aspen Dental does not own or employ dentists directly in most states. Instead, it operates as a DSO — a business support and management company that provides administrative, operational, HR, marketing, and technology services to independently owned Aspen Dental-branded dental practices. The dentists are independent practice owners; Aspen Dental Management provides the infrastructure and support that allows them to operate under the Aspen Dental brand. As of year-end 2025, Aspen Dental supports more than 1,100 offices across 46 states, recorded over 5.2 million patient visits in 2025, opened 21 new practice locations during the year, and grew its network of independent practice owners by approximately 15% year-over-year.
Critical context for patients: If you have a billing, clinical, or service complaint about an Aspen Dental visit, your primary point of contact is the individual dental practice — which is independently owned, not a corporate branch. Aspen Dental Management handles brand standards and administrative support, not individual clinical decisions.
Quick Facts
Founded
1998 (Syracuse, New York)
Current HQ (principal)
800 W. Fulton Market, Chicago, IL 60607
Operational/legacy HQ
281 Sanders Creek Pkwy, East Syracuse, NY 13057
Registered agent (Delaware)
C/O The Corporation Trust Company, 1209 Orange Street, Wilmington, DE 19801
Industry
Dental Support Organization (DSO) / Healthcare Services
Legal entity
Aspen Dental Management, Inc. (ADMI)
Parent company
The Aspen Group (TAG), Chicago, IL
Type
Privately held (subsidiary)
Founder & TAG Chairman/CEO
Bob Fontana (since 1998)
TAG total annualized revenue (H1 2025 annualized)
$4.2 billion
TAG YoY revenue growth
~8–10%
Aspen Dental offices
1,100+ in 46 states
Aspen Dental patient visits (2025)
5.2 million+
New Aspen Dental locations opened (2025)
21
Practice owner network growth (2025)
~15% YoY
Customer service
(844) ASPEN-11 / (844) 277-3611
Customer service email
customerservice@aspendental.com
HQ switchboard
(315) 454-6000
Employees
10,000+
Other TAG brands
ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, Lovet Pet Health Care
What Brings You Here? Find the Right Contact
Patient — billing dispute, insurance issue, or general service complaint
Call Aspen Dental Customer Service at (844) ASPEN-11 [(844) 277-3611] or email customerservice@aspendental.com. For billing and insurance issues, the best first step is always to contact the dental practice you visited directly, as billing staff are managed at the practice level.
Emergency dental care
Aspen Dental offers same-day emergency dental appointments at most locations. Call (844) 277-3611 or visit aspendental.com to find your nearest office and book immediately. Do not call the corporate office for dental emergencies.
Spanish-language customer service
Call (855) 442-7438 or visit aspendental.com for Spanish-language support.
Schedule an appointment
Book online at aspendental.com or call (844) 277-3611. All appointments are managed at the individual practice level.
Dental Savings Plan (DSP) — uninsured patient options
Aspen Dental offers its own Dental Savings Plan for patients without insurance. Inquire at your nearest location or through (844) 277-3611.
Dentist / practice owner partnership inquiry
Aspen Dental actively recruits independent dentists to own and operate Aspen Dental-branded practices. Ownership inquiries should be directed to aspendental.com/dentists or to the Chicago HQ at 800 W. Fulton Market, Chicago, IL 60607.
Media / press
Contact Aspen Dental’s communications team through aspendental.mediaroom.com or the Chicago corporate office at 800 W. Fulton Market.
Investor / financial inquiries
The Aspen Group is privately held and does not disclose public financial statements. Media or business inquiries can be directed to teamtag.com/contact or (315) 454-6000.
Legal / subpoena
Serve Aspen Dental Management, Inc., 281 Sanders Creek Pkwy, East Syracuse, NY 13057. For Delaware-incorporated entity service: C/O The Corporation Trust Company, 1209 Orange Street, Wilmington, DE 19801.
Phone & Contact Directory
Patient Customer Service
(844) ASPEN-11 / (844) 277-3611 — Billing, insurance, complaints, appointments. Mon–Fri business hours.
Patient Customer Service (email)
customerservice@aspendental.com
Spanish-language support
(855) 442-7438
Chicago HQ Switchboard
(315) 454-6000 — Main switchboard for The Aspen Group / ADMI. For media, vendor, franchise, and corporate inquiries.
East Syracuse Operations
(315) 454-6000 — Shared number covering both the East Syracuse legacy operations and Chicago HQ.
Alternate corporate line
(844) 296-0187
Corporate Headquarters & Office Addresses
Principal executive headquarters (current)
Aspen Dental Management, Inc. / The Aspen Group
800 W. Fulton Market
Chicago, IL 60607
United States
Operational and legacy headquarters (East Syracuse)
Aspen Dental Management, Inc.
281 Sanders Creek Parkway
East Syracuse, NY 13057-1307
United States
Registered agent (Delaware)
C/O The Corporation Trust Company
1209 Orange Street
Wilmington, DE 19801
Address note: Many directories — including the source page — list only the East Syracuse address (281 Sanders Creek Pkwy) as Aspen Dental’s headquarters. This is outdated for the principal executive office, which relocated to The Aspen Group’s Chicago campus at 800 W. Fulton Market. However, East Syracuse is still a functioning operations and support center. Neither location is a walk-in patient services facility. All patient inquiries must be handled at the individual dental practice level or through (844) 277-3611.
How to Escalate a Patient Complaint
- Contact the practice directly first — Each Aspen Dental location is independently owned. Speak with the office manager or practice owner at the specific location where your issue occurred. Billing, refund, and treatment plan disputes are handled at the practice level.
- Call Aspen Dental Customer Service — (844) 277-3611 or email customerservice@aspendental.com. Request a formal complaint case number. For billing disputes, have your treatment date, invoice, and insurance details ready.
- Submit a written complaint by certified mail — Write to Aspen Dental Management, Inc., Customer Service, 281 Sanders Creek Pkwy, East Syracuse, NY 13057. Include your practice location, visit dates, prior contact references, and the specific resolution you are requesting.
- File a complaint with your State Dental Board — Each state has a dental licensing and regulatory board that oversees dental practices and patient care standards. For clinical complaints, billing fraud, or unlicensed practice concerns, the state dental board has investigative and enforcement authority over the individual dentist and practice. This is the most powerful escalation route for patient safety or clinical misconduct issues.
- File with the CFPB — For billing and financing complaints (Aspen Dental uses CareCredit and other patient financing plans), the Consumer Financial Protection Bureau handles consumer financial complaints at consumerfinance.gov/complaint.
- File with your State Attorney General — Multiple state AGs have investigated or taken action related to dental DSO billing practices in the US. If you believe you were billed for unauthorized procedures or experienced systematic billing fraud, your state AG’s consumer protection division is a relevant escalation authority.
- File with the BBB — Aspen Dental is listed with the BBB in East Syracuse, NY. Note: Aspen Dental has historically received a high volume of BBB complaints. File at bbb.org.
Executive Leadership
Bob Fontana — Founder, Chairman & CEO, The Aspen Group (since 1998)
Fontana is the founder of Aspen Dental and the architect of The Aspen Group — the multi-brand healthcare platform that now encompasses Aspen Dental, ClearChoice, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. He founded Aspen Dental in Syracuse in 1998 with a singular mission: make dental care more accessible and affordable for Americans who otherwise delay or avoid it. Over 27 years, he has grown the brand from a single practice management concept into the largest branded DSO network in the United States, with 1,100+ dental offices, 5.2 million patient visits annually, and $4.2 billion in TAG-wide annualized revenue. Fontana sits at the intersection of healthcare access, consumer retail, and franchise operations — a positioning that distinguishes TAG from traditional hospital-affiliated or insurance-driven healthcare systems. In 2025, he was named the 2025 Dental Titan at the Dykema DSO Conference, one of the most prestigious honors in the dental industry, for his decades-long contribution to reshaping the DSO landscape and expanding access to dental care. His strategic vision for 2025 and beyond centers on three pillars: AI-enabled clinical diagnostics, implant and higher-acuity dental service expansion, and building a consumer-first multi-category healthcare platform across dental, urgent care, aesthetics, and veterinary services.
Ash ElDifrawi — Chief Commercial & Brand Officer, The Aspen Group
ElDifrawi leads commercial strategy, brand development, and marketing across all five TAG brands. He has been a key spokesperson for Aspen Dental’s growth narrative in 2025, articulating the brand’s shift toward higher-acuity services like dental implants and AI-enabled diagnostics, while maintaining Aspen Dental’s core commitment to accessible care in underserved communities.
Lori D’Anna — President, Field Operations, Aspen Dental
D’Anna leads all field operations for Aspen Dental’s network of 1,100+ independently owned practices. She oversees the operational support teams, area managers, and regional structures that enable individual practice owners to deliver consistent patient experiences under the Aspen Dental brand. Fontana has publicly cited her leadership as central to Aspen Dental’s 2024 wins and the field team’s 2025 accountability framework.
Dr. Arwinder Judge — Chief Clinical Officer, Aspen Dental / The Aspen Group
Judge leads clinical strategy, provider standards, and quality assurance across Aspen Dental’s network of independent dental practices. His role bridges the administrative DSO structure and the independent clinical decisions made by Aspen Dental-affiliated dentists, establishing evidence-based clinical protocols, training programs, and quality benchmarks across the network.