Budget Rent A Car Headquarters Address, Corporate Office Location, and Contact Details

About

Budget Rent a Car System, Inc. is an American car rental company and a wholly owned subsidiary and brand of Avis Budget Group, Inc. (NASDAQ: CAR). Budget’s operations are headquartered at 379 Interpace Parkway, Parsippany, New Jersey 07054 — the same corporate campus shared with its sibling brand Avis and parent company Avis Budget Group. Budget was founded in 1958 in Los Angeles by Morris Mirkin as a value-focused alternative to premium car rental competitors, and today operates or licenses approximately 10,000 rental locations across more than 100 countries. Budget is not an independent public company — it is a brand division of Avis Budget Group, which also owns Avis, Zipcar, and Payless Car Rental. Budget focuses on the value and price-sensitive rental segment, competing directly with Enterprise Rent-A-Car and Hertz’s Thrifty and Dollar brands. For full-year 2025, Avis Budget Group — the parent holding company — generated $11.7 billion in total revenue across all brands and completed approximately 38 million rental transactions from a global fleet averaging 684,000 vehicles.

Critical ownership context: Budget Rent a Car is not an independent company and has no standalone public listing, executive team, or investor relations function. All corporate governance, capital allocation, and brand strategy flow through Avis Budget Group, Inc. (NASDAQ: CAR), headquartered at 379 Interpace Parkway, Parsippany, NJ 07054. Do not confuse Budget’s brand with a standalone corporate entity when filing legal documents or formal complaints.

Quick Facts

Founded

1958 (Los Angeles, California, by Morris Mirkin)

HQ

379 Interpace Parkway, Parsippany, NJ 07054

Alternate HQ address

6 Sylvan Way, Parsippany, NJ

Parent company

Avis Budget Group, Inc. (NASDAQ: CAR)

Parent company HQ

379 Interpace Parkway, Parsippany, NJ 07054

Sibling brands

Avis, Zipcar, Payless

CEO (Avis Budget Group)

Brian Choi (since July 1, 2025)

Executive Chairman

Jagdeep Pahwa (since May 2024)

ABG revenue (FY2025)

$11.7 billion

Global rental locations

~10,000 in 100+ countries

Global fleet (2025 average)

684,000 vehicles

Customer service

1-800-214-6094

HQ / corporate phone

(973) 496-3500

Website

budget.com

What Brings You Here? Find the Right Contact

Renter — reservation, billing dispute, or damage claim

Call 1-800-214-6094, available Mon–Fri 7:30am–7:30pm CST, Sat–Sun 8am–6:30pm CST. Manage existing reservations and review charges at budget.com.

Damage claim dispute

If you have been billed for damage you did not cause, call 1-800-214-6094 and request escalation to the Damage Recovery Unit (DRU). Provide documentation including photos taken at the time of rental pick-up and drop-off.

Business / corporate account

Visit budget.com/corporate or call 1-800-214-6094 and select the business account option. Budget Corporate Account holders have access to negotiated rates and centralized billing.

Budget Fastbreak (frequent renter program)

Manage your Fastbreak account at budget.com/fastbreak or call 1-800-214-6094. Fastbreak members skip the counter and go directly to their vehicle.

International rental inquiry

Budget operates in 100+ countries. For international reservations and contacts, visit budget.com/locations or budget-international.com.

Franchise / licensee inquiry

Budget operates a large franchise and licensee network globally. Franchise development inquiries can be directed to the Parsippany HQ at (973) 496-3500 or 379 Interpace Parkway, Parsippany, NJ 07054.

Media / press

Contact Avis Budget Group’s communications team through avisbudgetgroup.com or the Parsippany corporate office.

Investor relations

Budget Rent a Car has no standalone investor relations. All inquiries go through Avis Budget Group at ir.avisbudgetgroup.com. NASDAQ: CAR.

Legal / subpoena

Serve Budget Rent a Car System, Inc., 379 Interpace Parkway, Parsippany, NJ 07054. Budget is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Customer Service

1-800-214-6094 — Reservations, billing disputes, damage claims, and general inquiries. Mon–Fri 7:30am–7:30pm CST, Sat–Sun 8am–6:30pm CST.

Corporate HQ / Parsippany Switchboard

(973) 496-3500 — Avis Budget Group / Budget corporate line for media, franchise, legal, and vendor inquiries.

Location finder

budget.com/locations — Direct phone numbers for each rental location.

Corporate Headquarters Address

Principal corporate address

Budget Rent a Car System, Inc. / Avis Budget Group, Inc.
379 Interpace Parkway
Parsippany, NJ 07054
United States

Alternate corporate address

6 Sylvan Way
Parsippany, NJ 07054

Budget’s Parsippany headquarters is a shared corporate campus with Avis and the Avis Budget Group holding company. This is an operational and administrative facility — not a consumer-facing rental counter. All customer rental inquiries must go through 1-800-214-6094 or budget.com. For the nearest Budget rental counter, use budget.com/locations.

How to Escalate a Complaint

1. Call 1-800-214-6094 first — Document the date, rep name, and case reference number. For billing disputes, damage claim disagreements, or unresolved service complaints, ask to speak with a supervisor on the first call.
2. Request the Damage Recovery Unit (DRU) for damage disputes — If you’ve been billed for vehicle damage you didn’t cause, specifically ask to be connected to the DRU. Have all timestamped photos from pick-up and drop-off ready.
3. Submit a written complaint at budget.com — Log in and use the customer service portal to submit a written complaint with a formal case record. Written submissions create a timestamped audit trail.
4. Send a certified letter to the Parsippany HQ — Write to Budget Rent a Car System, Inc., Customer Resolution, 379 Interpace Parkway, Parsippany, NJ 07054. Include your rental agreement number, prior contact dates and rep names, and the specific resolution requested.
5. File with the BBB — Budget Rent a Car is listed with the BBB. File at bbb.org.
6. Dispute the charge with your credit card issuer — For unauthorized or disputed charges billed to a credit card, file a chargeback dispute with your card issuer directly. This is an especially effective parallel escalation channel for damage claim disputes.
7. File with the FTC — For deceptive advertising, misleading rental terms, or fraudulent damage claim practices, file at reportfraud.ftc.gov.
8. File with your State Attorney General — For systemic consumer protection violations in car rental billing, your state AG’s consumer protection division has investigative authority.

Executive Leadership

Brian Choi — CEO, Avis Budget Group, Inc. (since July 1, 2025)

Choi became CEO of Avis Budget Group — the parent of Budget Rent a Car — on July 1, 2025, succeeding Joe Ferraro who retired after 45 years with the company. He previously served as the company’s Chief Transformation Officer and takes the helm during a challenging period: ABG posted a net loss of $995 million in FY2025, weighed down by $518 million in EV fleet impairment charges and revenue pressure from softer rental pricing. His near-term priorities are fleet cost optimization, EV strategy reset, and restoring profitability across the Avis and Budget brands.

Jagdeep Pahwa — Executive Chairman, Avis Budget Group (since May 2024)

Pahwa has served as a Board member since 2018 and was named Executive Chairman in May 2024. He works alongside Choi in setting the overall strategic direction for Avis Budget Group’s portfolio of car rental brands, including Budget.