Yelp Headquarters Address, Corporate Office Location, and Contact Details
Yelp Inc. is headquartered at 350 Mission Street, San Francisco, CA 94105. Yelp does not publish a corporate switchboard: consumer and business support runs through support.yelp.com and biz.yelp.com, and the former headquarters at 140 New Montgomery Street is still widely cited in older documents.
| Headquarters address | Yelp Inc. 350 Mission Street San Francisco, CA 94105 United States |
|---|---|
| Corporate HQ phone | no public switchboard |
| Customer service | via support.yelp.com |
| Website | yelp.com · biz.yelp.com |
About Yelp
Yelp is the crowdsourced review platform that turned word-of-mouth into a searchable database of local businesses, spanning restaurants, home services, retail, and more. Jeremy Stoppelman and Russel Simmons founded the company in San Francisco in 2004, and Stoppelman, a former PayPal executive, remains Chief Executive Officer. Yelp trades on the New York Stock Exchange under the ticker YELP.
The company monetizes through advertising and services for local businesses, including Yelp for Business tools, bookings, and its data licensing (Yelp Fusion). Because millions of consumers and business owners interact with the platform, searches for the corporate office typically come from business owners disputing reviews, ad clients, and people reporting problems with listings.
Yelp Phone Numbers and Contact Directory
Yelp does not publish a public phone line for its headquarters. The right team is reached through the official online channels covered in the contact routes below.
What Brings You Here? Find the Right Contact
- Business owner disputing a review: use biz.yelp.com support; reviews that violate content guidelines can be reported, but Yelp will not remove negative-but-accurate reviews.
- Yelp Ads billing or campaign issue: open a case through biz.yelp.com or your account manager; document everything in writing.
- Claiming or correcting a business page: claim the page at biz.yelp.com and verify by phone or documentation.
- Report a legal issue (defamation, privacy): use Yelp’s legal request forms; note that review liability is generally protected by Section 230 of the Communications Decency Act.
- Investor or media inquiries: route through investors.yelp.com and the press contacts at yelp.com.
Yelp Corporate Headquarters and Office Addresses
Principal executive headquarters
Yelp Inc.
350 Mission Street
San Francisco, CA 94105
United States
Former headquarters
140 New Montgomery Street, San Francisco, CA 94105 (Yelp’s home from 2013, still cited in many directories)
Yelp downsized from thirteen floors at the landmark Pacific Telephone Building on New Montgomery Street to a smaller footprint at 350 Mission Street, part of the post-2020 shift to hybrid work. Mailing older documents to 140 New Montgomery is a common mistake that slows legal and business correspondence.
How to Escalate a Complaint to Yelp Corporate
- Call customer service first. Use the published support number (via support.yelp.com) and document the date, the representative’s name, and the case reference number before you hang up.
- Ask for a supervisor or the escalation team. First-line agents have limited authority; supervisors, retention, or executive-relations teams can approve credits, refunds, and exceptions.
- Move the case to a written channel. Email, secure chat, or an in-app case creates a timestamped record that is far stronger than phone notes when you escalate further.
- Send a certified letter to the headquarters. Write to Yelp Inc., 350 Mission Street, San Francisco, CA 94105, United States. Include your account or order number, prior contact dates, representative names, and the specific resolution you want.
- Use a credit card chargeback if you paid by card. Card issuers can reverse disputed charges, typically within 60 to 120 days of the transaction.
- File with the FTC. Use reportfraud.ftc.gov; the FTC builds enforcement cases from complaint patterns.
- File with your state Attorney General. The California AG consumer protection division accepts complaints by mail and online.
- File with the BBB. A public BBB complaint usually produces a formal written company response within 30 days.
Frequently Asked Questions
Where is the Yelp corporate office?
Yelp Inc. is headquartered at 350 Mission Street, San Francisco, CA 94105. The earlier headquarters at 140 New Montgomery Street still appears in many older listings.
What is Yelp’s phone number?
Yelp does not publish a corporate switchboard. Business support runs through biz.yelp.com/support-center and consumer help through support.yelp.com, both of which create written case records.
Who owns Yelp?
Yelp is a publicly traded company (NYSE: YELP) with no controlling owner. Co-founder Jeremy Stoppelman has been CEO since founding the company in 2004.
Can Yelp remove a bad review about my business?
Yelp removes reviews that violate its content guidelines (fake, off-topic, or defamatory under its rules), but accurate negative reviews stay. Disputes go through the review report flow at biz.yelp.com, not the corporate office.
How do I file a complaint against Yelp?
Businesses can escalate ad and billing issues through biz.yelp.com support and, if unresolved, file with the FTC at reportfraud.ftc.gov or the California Attorney General. Legal documents are served on Yelp Inc. through its Delaware registered agent.
Why does old paperwork show 140 New Montgomery Street?
Yelp occupied 140 New Montgomery from 2013 and downsized to 350 Mission Street after 2020. Use the Mission Street address for mail and legal service.