SoFi Headquarters Address, Corporate Office Location, and Contact Details
SoFi Technologies, Inc. is headquartered at 234 1st Street, San Francisco, CA 94105. Member support runs at 1-855-456-7634; the company does not publish a general headquarters switchboard.
| Headquarters address | SoFi Technologies, Inc. 234 1st Street San Francisco, CA 94105 United States |
|---|---|
| Corporate HQ phone | no public switchboard |
| Customer service | 1-855-456-7634 |
| Website | sofi.com |
About SoFi
SoFi began in 2011 as Social Finance, a Stanford startup that refinanced student loans for recent graduates, and grew into one of the most visible consumer fintechs in the country: personal loans, mortgages, credit cards, investing through SoFi Invest, and eventually a full national bank charter through SoFi Bank, N.A. The company hosts SoFi Stadium in Inglewood through a naming-rights deal that put the brand in front of every NFL broadcast, and it trades on Nasdaq under the ticker SOFI.
The company’s San Francisco headquarters anchors a fintech campus in the South Beach district, and its product businesses run nationally with member support centralized through the phone line and app. Because SoFi products span banking, lending, and investing, support routes differ by product even though the member-services number is shared. Searches for the corporate office typically come from members with loan, account, or dispute questions.
SoFi Phone Numbers and Contact Directory
| Member support | 1-855-456-7634 |
| Shareholder services | 1-833-500-1036 |
What Brings You Here? Find the Right Contact
- Banking, loan, or account question: call 1-855-456-7634 or use in-app chat, which keeps a written record of every request.
- SoFi Invest question: route through the app’s support section; invest cases are queued to the brokerage desk.
- Mortgage or student loan servicing: use the product-specific portal at sofi.com, then call support to attach a phone record to the case.
- Fraud or account security: call support immediately and freeze the account in the app, then follow up in writing.
- Investor or media inquiry: investor contacts are listed at investors.sofi.com and press routes in the newsroom.
SoFi Corporate Headquarters and Office Addresses
Corporate headquarters
SoFi Technologies, Inc.
234 1st Street
San Francisco, CA 94105
United States
SoFi Bank, N.A.
The company’s national bank charter runs through SoFi Bank, N.A., which holds member deposits and issues the lending and card products, so some account documents carry separate entity and mailing addresses.
The 1st Street headquarters sits between the ballpark and the Bay Bridge in San Francisco’s South Beach district, a block that SoFi uses for corporate functions and events. Members should always start with the app or support line, since the office has no walk-in member services.
How to Escalate a Complaint to SoFi Corporate
- Call customer service first. Use the published support number (1-855-456-7634) and document the date, the representative’s name, and the case reference number before you hang up.
- Ask for a supervisor or the escalation team. First-line agents have limited authority; supervisors, retention, or executive-relations teams can approve credits, refunds, and exceptions.
- Move the case to a written channel. Email, secure chat, or an in-app case creates a timestamped record that is far stronger than phone notes when you escalate further.
- Send a certified letter to the headquarters. Write to SoFi Technologies, Inc., 234 1st Street, San Francisco, CA 94105, United States. Include your account or order number, prior contact dates, representative names, and the specific resolution you want.
- File with the CFPB. Banks must respond to Consumer Financial Protection Bureau complaints. File at consumerfinance.gov/complaint.
- File with the bank’s federal regulator. National banks are supervised by the OCC; use helpwithmybank.gov for an additional escalation layer.
- File with your state Attorney General. The California AG and your home-state AG both accept banking and lending complaints.
- Use the BBB as a final documentation layer. BBB complaints create a public record and often trigger a formal company response within weeks.
Frequently Asked Questions
Where is the SoFi corporate office?
SoFi Technologies, Inc. is headquartered at 234 1st Street, San Francisco, CA 94105, as published on the company’s investor relations pages.
What is the SoFi phone number?
Member support is 1-855-456-7634. In-app chat is usually faster and creates a written record of the case.
Is SoFi a real bank?
Yes. SoFi Bank, N.A. holds a national bank charter and FDIC insurance, so deposits are covered like any other national bank, alongside the company’s lending and investing businesses.
Who owns SoFi?
SoFi Technologies is a publicly traded company on Nasdaq under the ticker SOFI, owned by public shareholders with no controlling family or single parent.
Why is the football stadium called SoFi Stadium?
The company bought the naming rights to the Inglewood, California stadium that hosts the Rams and Chargers, one of the highest-profile sponsorships in sports, which is separate from its banking operations.
How do I file a complaint against SoFi?
Document every contact, then file with the CFPB at consumerfinance.gov/complaint, the OCC as SoFi Bank’s regulator at helpwithmybank.gov, and the BBB. Certified letters can be sent to 234 1st Street, San Francisco, CA 94105.