loanDepot Headquarters Address, Corporate Office Location, and Contact Details
loanDepot, LLC is headquartered at 26642 Towne Centre Drive, Foothill Ranch, CA 92610, in south Orange County. Lending support runs at 1-888-983-3240; the headquarters does not publish a general switchboard.
| Headquarters address | loanDepot, LLC 26642 Towne Centre Drive Foothill Ranch, CA 92610 United States |
|---|---|
| Corporate HQ phone | no public switchboard |
| Customer service | 1-888-983-3240 |
| Website | loandepot.com |
About loanDepot
loanDepot is one of the largest nonbank mortgage lenders in the United States, founded in 2010 by Anthony Hsieh, a repeat mortgage-industry entrepreneur, and built through the housing recovery into a top-five retail lender at the peak of the refinance boom. The company originates purchases and refinances through a national retail platform, a partner network, and its mello digital origination technology.
The company is publicly traded on Nasdaq under the ticker LDI and, like the whole mortgage industry, has resized through the high-rate cycle, refocusing on purchase lending and its servicing portfolio. Borrowers interact with licensed loan officers and the servicing desk rather than the Foothill Ranch headquarters, which is why the corporate office draws searches mostly from servicing disputes and payoff questions.
loanDepot Phone Numbers and Contact Directory
| Customer service and lending | 1-888-983-3240 |
What Brings You Here? Find the Right Contact
- Loan application or rate question: call 1-888-983-3240 or contact your licensed loan officer directly; officer extensions are the fastest route.
- Existing loan servicing or payment issue: use the servicing portal at loandepot.com and document every confirmation number before calling.
- Payoff request: submit the payoff through the servicing portal so the quote is generated in writing with the correct per-diem.
- Escrow, taxes, or insurance question: route through servicing and keep the written trail; escrow disputes need documentation of each statement.
- Corporate, vendor, or media inquiry: use the contact routes at loandepot.com for partnerships and press.
loanDepot Corporate Headquarters and Office Addresses
Corporate headquarters
loanDepot, LLC
26642 Towne Centre Drive
Foothill Ranch, CA 92610
United States
Retail lending footprint
loanDepot operates retail branches and licensed loan officers across the country, with the Foothill Ranch campus housing corporate, technology, and servicing functions for the national platform.
The headquarters sits in the Foothill Ranch business district of south Orange County, near the company’s original Saddleback-area roots. The campus concentrates corporate, digital, and servicing teams, so borrowers rarely need to visit and should always start with the servicing portal for a written record.
How to Escalate a Complaint to loanDepot Corporate
- Call customer service first. Use the published support number (1-888-983-3240) and document the date, the representative’s name, and the case reference number before you hang up.
- Ask for a supervisor or the escalation team. First-line agents have limited authority; supervisors, retention, or executive-relations teams can approve credits, refunds, and exceptions.
- Move the case to a written channel. Email, secure chat, or an in-app case creates a timestamped record that is far stronger than phone notes when you escalate further.
- Send a certified letter to the headquarters. Write to loanDepot, LLC, 26642 Towne Centre Drive, Foothill Ranch, CA 92610, United States. Include your account or order number, prior contact dates, representative names, and the specific resolution you want.
- File with the CFPB. Mortgage servicers must respond to Consumer Financial Protection Bureau complaints, typically within 15 to 30 days: consumerfinance.gov/complaint.
- Send a formal error notice or request under RESPA. Servicers must acknowledge and respond to written notices of error and information requests within regulatory timelines.
- File with your state financial regulator. State banking or financial services departments regulate mortgage servicing licenses.
- File with your state Attorney General and the BBB. Foreclosure and fee abuse patterns are tracked by state AGs; BBB complaints create a documented record.
Frequently Asked Questions
Where is the loanDepot corporate office?
loanDepot, LLC is headquartered at 26642 Towne Centre Drive, Foothill Ranch, CA 92610, in south Orange County, California.
What is the loanDepot phone number?
Lending support is 1-888-983-3240. Servicing questions can also be handled through the loan servicing portal at loandepot.com.
Who owns loanDepot?
loanDepot is a publicly traded company on Nasdaq under the ticker LDI, founded by executive chairman Anthony Hsieh, with ownership spread among public shareholders.
Is loanDepot a bank?
No. loanDepot is a nonbank mortgage lender: it originates and services home loans without operating a depositor’s bank.
How do I request my loanDepot payoff amount?
Submit the payoff request through the servicing portal or call the servicing line; the written quote includes the exact per-diem interest, which you should keep with your closing documents.
How do I file a complaint against loanDepot?
Document each contact and confirmation number, then file with the CFPB at consumerfinance.gov/complaint, the California Department of Financial Protection and Innovation as the company’s regulator, and the BBB. Certified letters can be sent to 26642 Towne Centre Drive, Foothill Ranch, CA 92610.