Milwaukee Tool Headquarters Address, Corporate Office Location, and Contact Details
Milwaukee Tool (Milwaukee Electric Tool Corporation) is headquartered at 13135 W Lisbon Road, Brookfield, WI 53005. The corporate number is (414) 781-3600, and product support runs at 1-800-729-3878 (1-800-SAWDUST).
| Headquarters address | Milwaukee Electric Tool Corporation 13135 W Lisbon Road Brookfield, WI 53005 United States |
|---|---|
| Corporate HQ phone | (414) 781-3600 |
| Customer service | 1-800-729-3878 |
| Website | milwaukeetool.com |
About Milwaukee Tool
Milwaukee Tool is one of the most respected power tool brands in the world, and its red tools are fixtures on American job sites. Founded in 1924 in Milwaukee, the company moved its corporate headquarters to nearby Brookfield in 1965 and has since grown into a global leader in cordless tool systems, including the M18 and M12 FUEL platforms.
The company is a subsidiary of Techtronic Industries (TTI), a Hong Kong-based group that also owns Ryobi and Ridgid tool brands. Milwaukee Tool has been expanding aggressively in Wisconsin, including a downtown Milwaukee technology and innovation campus on West Michigan Street, while product support and warranty service run through its national support line and authorized service centers.
Milwaukee Tool Phone Numbers and Contact Directory
| Product support (1-800-SAWDUST) | 1-800-729-3878 |
| Corporate office | (414) 781-3600 |
What Brings You Here? Find the Right Contact
- Warranty registration or repair: register at milwaukeetool.com, then use 1-800-729-3878 or an authorized service center; most repairs are free under the warranty period.
- Tool recall or safety notice: check the product support bulletins at milwaukeetool.com and call product support with your serial number.
- Retail purchase question: contact the retailer first; corporate handles manufacturing, not store transactions.
- Jobsite or professional program inquiry: route through milwaukeetool.com contact forms.
- Vendor or OEM partnership: contact the Brookfield corporate office.
- Careers: apply at milwaukeetool.com/careers.
Milwaukee Tool Corporate Headquarters and Office Addresses
Corporate headquarters
Milwaukee Electric Tool Corporation
13135 W Lisbon Road
Brookfield, WI 53005
United States
Innovation campus
501 W Michigan Street, Milwaukee, WI 53203
The Brookfield headquarters houses corporate leadership, engineering, and product management, while the newer downtown Milwaukee campus expands research and innovation capacity. Tool repairs happen at authorized service centers nationwide rather than at either corporate site.
How to Escalate a Complaint to Milwaukee Tool Corporate
- Call customer service first. Use the published support number (1-800-729-3878) and document the date, the representative’s name, and the case reference number before you hang up.
- Ask for a supervisor or the escalation team. First-line agents have limited authority; supervisors, retention, or executive-relations teams can approve credits, refunds, and exceptions.
- Move the case to a written channel. Email, secure chat, or an in-app case creates a timestamped record that is far stronger than phone notes when you escalate further.
- Send a certified letter to the headquarters. Write to Milwaukee Electric Tool Corporation, 13135 W Lisbon Road, Brookfield, WI 53005, United States. Include your account or order number, prior contact dates, representative names, and the specific resolution you want.
- Use a credit card chargeback if you paid by card. Card issuers can reverse disputed charges, typically within 60 to 120 days of the transaction.
- File with the FTC. Use reportfraud.ftc.gov; the FTC builds enforcement cases from complaint patterns.
- File with your state Attorney General. The Wisconsin AG consumer protection division accepts complaints by mail and online.
- File with the BBB. A public BBB complaint usually produces a formal written company response within 30 days.
Frequently Asked Questions
Where is the Milwaukee Tool corporate office?
Milwaukee Electric Tool Corporation is headquartered at 13135 W Lisbon Road, Brookfield, WI 53005. The corporate number is (414) 781-3600, and product support is 1-800-729-3878.
What is the Milwaukee Tool customer service number?
Call 1-800-729-3878 (1-800-SAWDUST) for product support, warranty, and repairs, or use the support forms at milwaukeetool.com.
Who owns Milwaukee Tool?
Milwaukee Tool is owned by Techtronic Industries (TTI), a Hong Kong-based company that also owns Ryobi and Ridgid power tools. The Milwaukee brand itself dates to 1924.
Is Milwaukee Tool headquartered in Milwaukee?
The corporate offices are in Brookfield, a Milwaukee suburb, where the company moved in 1965. It also operates an innovation campus at 501 W Michigan Street in downtown Milwaukee.
How do I get my Milwaukee tool repaired?
Register the tool at milwaukeetool.com, then send it to an authorized service center or call 1-800-729-3878 for guidance. Milwaukee’s warranty covers defects for up to five years on many tools.
How do I file a complaint against Milwaukee Tool?
Start with product support at 1-800-729-3878 and document the case number. If unresolved, file with the FTC, the Wisconsin Attorney General, or the BBB. Certified letters go to 13135 W Lisbon Road, Brookfield, WI 53005.