Kwik Trip Headquarters Address, Corporate Office Location, and Contact Details
About
Kwik Trip, Inc. is a family-owned convenience store and fuel retail chain headquartered at 1626 Oak Street in La Crosse, Wisconsin. Founded in 1965 and privately owned by the Zietlow family, Kwik Trip operates more than 900 stores across Wisconsin, Minnesota, Michigan’s Upper Peninsula, Iowa, Illinois, and South Dakota — with locations in Iowa, Illinois, and South Dakota operating under the Kwik Star name. The company employs more than 38,000 “co-workers” — its term for all associates — and operates a profit-sharing and employee ownership model that sets it apart from most convenience store chains. A second distribution center opened in DeForest, Wisconsin in November 2025, and the company purchased an additional office building in nearby Onalaska, Wisconsin in 2023.
Quick Facts
Founded
1965
HQ
1626 Oak Street, La Crosse, WI 54602-2107
Industry
Convenience Store / Fuel Retail / Food Production
Ownership
Privately held — Zietlow family
Co-workers (Employees)
38,000+
Store Count
900+ locations
Operating States
Wisconsin, Minnesota, Michigan (Upper Peninsula), Iowa, Illinois, South Dakota
Other Brand Names
Kwik Star, Tobacco Outlet Plus, Kwik Spirits, Hearty Platter
What Brings You Here? Find the Right Contact
Store complaint / customer feedback
Call (608) 781-8988 or use the contact form at kwiktrip.com/Contact-Us. For in-store issues, visiting the store directly and speaking with the shift leader or manager is often the fastest first step.
Food safety / product quality
Call (608) 781-8988 or submit via kwiktrip.com/Contact-Us. Because Kwik Trip produces many of its own food products at the La Crosse campus, food quality issues are routed as brand-level matters to the quality assurance team.
Fuel quality / pump issue
Call (608) 781-8988 referencing the store address and pump number. These can also be reported to Wisconsin DATCP (datcp.wi.gov) or the equivalent agency in your state for fuel meter accuracy concerns.
Kwik Rewards account
For missing points, account access, or app problems, call (608) 781-8988 or contact via kwiktrip.com/Contact-Us. Kwik Rewards is centrally managed through corporate.
Donations / community / sponsorships
Managed at the La Crosse corporate office through kwiktrip.com/Contact-Us under the Donations section.
Careers / employment
Visit kwiktrip.com/Careers. Employment and HR matters are handled through the La Crosse headquarters.
Corporate / vendor / supplier
Direct correspondence to 1626 Oak Street, P.O. Box 2107, La Crosse, WI 54602-2107 or call (608) 781-8988.
Legal / subpoena
Serve Kwik Trip, Inc., 1626 Oak Street, La Crosse, WI 54602-2107. Kwik Trip is privately held — direct all legal correspondence to the La Crosse headquarters.
Phone Directory
Corporate Customer Service
(608) 781-8988 — Primary HQ line for complaints, feedback, Kwik Rewards, and general inquiries
Corporate Fax
(608) 781-7517
Secondary Fax
(608) 781-8950
Alternate Corporate Lines
(608) 793-6310 | (608) 793-6380
Kwik Star Regional Line
(715) 384-2400
Online Contact Form
kwiktrip.com/Contact-Us — Preferred written channel for complaints, donations, and feedback
Corporate Headquarters Address
Kwik Trip, Inc.
1626 Oak Street
La Crosse, WI 54602-2107
United States
Mailing Address
P.O. Box 2107
La Crosse, WI 54602-2107
Additional Campus
Onalaska, WI (acquired 2023)
Distribution Center (opened November 2025)
DeForest, WI
How to Escalate a Complaint
- Speak with the store manager first. For in-store issues, the manager or shift leader has direct authority to resolve most complaints on the spot.
- Call (608) 781-8988. If the store-level resolution is unsatisfactory, call La Crosse headquarters during business hours. Document call dates, the representative’s name, and any reference number.
- Submit a written complaint at kwiktrip.com/Contact-Us. Written submissions are more traceable than phone calls and are recommended when a formal written response is needed.
- Send a certified letter to Kwik Trip, Inc., 1626 Oak Street, P.O. Box 2107, La Crosse, WI 54602-2107. Include the store address, incident date, prior contact reference, and the resolution you are requesting.
- File with Wisconsin DATCP (datcp.wi.gov) for fuel quality, pump inaccuracy, or food safety concerns at Kwik Trip locations. DATCP regulates both fuel dispensing and food safety at the state level.
- File with the BBB. Kwik Trip has BBB listings at corporate and individual store levels. Note that Kwik Trip is not a BBB Accredited Business, though filings are still publicly recorded and require a formal response.
- File with your state AG. Wisconsin, Iowa, Minnesota, and Illinois AGs all have jurisdiction over consumer protection complaints at Kwik Trip and Kwik Star locations operating in their states.