Vans Headquarters Address, Corporate Office Location, and Contact Details

About

Vans, Inc. is an iconic American skateboarding footwear and action sports apparel brand headquartered at 1588 South Coast Drive in Costa Mesa, California, and a wholly owned subsidiary of VF Corporation (NYSE: VFC). Founded in 1966 in Anaheim, California by Paul Van Doren, Vans was acquired by VF Corporation in 2004 and moved into its current 182,000 sq ft, LEED Platinum global headquarters on a 14-acre campus in Costa Mesa in 2017. Vans’ Global Brand President Sun Choe — appointed July 2024 — is leading the brand through VF Corporation’s “Reinvent” restructuring plan, which involved closing 140 underperforming stores over two years and exiting value channels, causing a 22% revenue decline in Q4 FY2025 and approximately 14% in Q1 FY2026. VF Corporation CEO Bracken Darrell has stated that improvement is expected from the back-to-school and holiday seasons of 2026.

Address correction: Several directories list Vans at 1220 W West Covina Pkwy, West Covina, CA — this is a retail mall store, not the corporate headquarters. Other outdated listings still reference the old Cypress, CA office. The correct global HQ since 2017 is 1588 South Coast Drive, Costa Mesa, CA 92626.

Quick Facts

Founded

1966, Anaheim, California

HQ

1588 South Coast Drive, Costa Mesa, CA 92626

Industry

Footwear / Action Sports Apparel / Accessories

Parent Company

VF Corporation (NYSE: VFC) — acquired 2004

VF Corp CEO

Bracken Darrell (since July 2023)

Vans Global Brand President

Sun Choe (since July 2024)

HQ Campus

182,000 sq ft | 14 acres | LEED Platinum 

Markets

50+ countries globally

What Brings You Here? Find the Right Contact

Order / return / refund

Call 1-855-909-8267 (Mon–Fri 6am–4pm PST) for orders, returns, exchanges, size issues, and shipping complaints. Live chat is also available at vans.com Saturday–Sunday 9:30am–6pm PT.

Defective product / warranty

Call 1-855-909-8267 and ask to initiate a defect review. Manufacturing defects may qualify for replacement regardless of the standard return window.

Vans Family rewards account

For missing points, account access, or rewards issues, use the Vans Family support section at vans.com or call 1-855-909-8267.

Retail store complaint

Call 1-855-909-8267 referencing the specific store location and visit date.

VF Corporation (parent company)

VF Corporation’s global headquarters is at 1551 Wewatta Street, Denver, CO 80202. Contact them at (720) 778-4000 or through vfc.com/investors for investor and parent-level matters.

Media / press

Media inquiries route through VF Corporation’s communications team at vfc.com and Vans brand PR contacts at vans.com.

Legal / subpoena

Serve Vans, Inc., 1588 South Coast Drive, Costa Mesa, CA 92626. For parent-level matters, serve VF Corporation, 1551 Wewatta Street, Denver, CO 80202.

Phone Directory

Customer Service (Toll-Free)

1-855-909-8267 — Mon–Fri 6am–4pm PST. Orders, returns, defects, rewards, and general support

Live Chat

vans.com/en-us/help/contact-us — Sat–Sun 9:30am–6pm PT

VF Corporation HQ (Denver)

(720) 778-4000 — Parent company corporate inquiries

Online Help Center

vans.com/en-us/help — Order tracking, returns, sizing, and FAQs

Corporate Headquarters Address

Vans, Inc.

1588 South Coast Drive
Costa Mesa, CA 92626
United States

Parent Company — VF Corporation

1551 Wewatta Street
Denver, CO 80202
United States

How to Escalate a Complaint

1. Call 1-855-909-8267 first. Mon–Fri 6am–4pm PST. Ask for a supervisor if needed and get a case number on every call.
2. Use live chat for weekend issues at vans.com — available Sat–Sun 9:30am–6pm PT. Chat transcripts provide a built-in written record.
3. Submit a written complaint online at vans.com/en-us/help/contact-us for formal, time-stamped documentation of return, defect, and billing disputes.
4. Send a certified letter to corporate HQ at 1588 South Coast Drive, Costa Mesa, CA 92626. Include your order number, prior case numbers, and the resolution you are requesting.
5. Escalate to VF Corporation at 1551 Wewatta Street, Denver, CO 80202. As Vans’ parent company, VF Corp has direct oversight of brand operations for unresolved complaints.
6. File with the BBB. Vans has 61 BBB complaints over the last 3 years, with 15 closed in the last 12 months. Note that Vans is not a BBB Accredited Business, but filings require a formal company response.
7. File with the California AG at oag.ca.gov for billing, return, and consumer protection violations under California law.
8. Dispute with your card issuer for unresolved refunds or duplicate charges. Document all prior Vans contact before initiating the chargeback