Regal Cinemas Corp Headquarters Address, Corporate Office Location, and Contact Details

About

Regal Cinemas Corp. is an American movie theater chain headquartered at 101 East Blount Avenue, Knoxville, Tennessee 37920, and is the second-largest cinema operator in the United States by number of screens. Founded in 1989, Regal is a wholly owned subsidiary of Cineworld Group plc (London), operating approximately 500+ theaters and 7,000+ screens across the US. The company filed for Chapter 11 bankruptcy in September 2022 and emerged in 2023, continuing operations under Cineworld’s ownership.

Quick Facts

Founded

 1989 (Knoxville, TN)

Industry

Movie theater exhibition & entertainment retail

Revenue

~$3B+ (pre-bankruptcy peak)

Employees

 35,000+

Locations

500+ theaters, 7,000+ screens across the US

HQ Address

 101 East Blount Avenue, Knoxville, TN 37920

Parent Company

 Cineworld Group plc (London, UK)

HQ Phone

(865) 922-1123

What Brings You Here? Find the Right Contact

Regal Cinemas customer — ticketing dispute, refund, or gift card complaint

 Call (800) 835-4428 or use the Help Center at regmovies.com. For in-theater issues, the theater manager is the fastest resolution path.

Regal Unlimited subscription complaint

For Regal Unlimited monthly plan billing disputes or cancellation requests, contact Regal Customer Care at (800) 835-4428 or through your account at regmovies.com.

Regal Crown Club / rewards complaint

For loyalty points disputes or missing rewards, contact Regal Customer Care through regmovies.com/help.

Regal Cinemas employment inquiry

 For career opportunities at the theater or corporate level, visit regmovies.com/careers.

Investor / creditor inquiry (Cineworld Group)

 For investor and creditor inquiries related to the Cineworld/Regal restructuring, contact Cineworld Group plc, 8th Floor, Vantage London, Great West Road, Brentford, TW8 9AG, United Kingdom.

Legal / subpoena

 Serve Regal Cinemas Corp., 101 East Blount Avenue, Knoxville, TN 37920. Confirm the registered agent through the Tennessee Secretary of State at sos.tn.gov.

Phone & Contact Directory

Customer service (toll-free)

 (800) 835-4428

Corporate HQ

(865) 922-1123

HQ address

101 East Blount Avenue, Knoxville, TN 37920

Website

regmovies.com

Help Center

regmovies.com/help

Corporate Headquarters & Office Addresses

Principal corporate headquarters

Regal Cinemas Corp.
101 East Blount Avenue
Knoxville, TN 37920
United States
Phone: (865) 922-1123

Parent company

Cineworld Group plc
8th Floor, Vantage London
Great West Road
Brentford, TW8 9AG
United Kingdom

How to Escalate a Complaint

1. Speak with the theater manager — On-site managers have direct authority to resolve ticketing, experience, and refund complaints.
2. Call (800) 835-4428 — Regal’s national toll-free customer service line for escalations beyond the theater level.
3. Use regmovies.com/help — For documented written complaints about billing, refunds, and membership disputes.
4. Mail to the Knoxville HQ — Write to Regal Cinemas Corp., Customer Relations, 101 East Blount Avenue, Knoxville, TN 37920.
5. Regal Unlimited billing dispute — file with the CFPB — For unauthorized recurring charges related to Regal Unlimited subscriptions, file at consumerfinance.gov/complaint.
6. File with the FTC — For deceptive advertising or unfair ticketing or pricing practices, file at ftc.gov/complaint.
7. File with the Tennessee AG — The Tennessee AG’s consumer protection division at tn.gov/attorneygeneral is a relevant authority for Knoxville HQ–based complaints.
8. File with the BBB — Regal Cinemas is listed with the BBB (Knoxville, TN). File at bbb.org.