Vanguard Headquarters Address, Corporate Office Location, and Contact Details
About
The Vanguard Group Inc. is one of the world’s largest investment management companies, headquartered at 100 Vanguard Boulevard, Malvern, Pennsylvania 19355 — a sprawling 115-acre main campus with additional buildings across an 87-acre Malvern West campus in suburban Philadelphia. Founded on May 1, 1975 by John C. Bogle, Vanguard is uniquely structured as a client-owned company with no external shareholders, managing approximately $12 trillion in global assets for over 50 million investors in more than 170 countries.
Quick Facts
Founded
1975 (Valley Forge, PA)
Industry
Investment management, mutual funds & ETFs
HQ Address
100 Vanguard Blvd, Malvern, PA 19355
Ownership
Privately held (client-owned)
AUM
$12 trillion+
Employees
22,400+ globally; 15,600 in Pennsylvania
Customer Service
1-877-662-7447
Corporate Phone
(610) 669-1000
Website
vanguard.com
What Brings You Here? Find the Right Contact
Vanguard investor — account, transaction, or billing dispute
Call 1-877-662-7447 or log in at vanguard.com to manage your account, review transactions, and submit disputes.
Vanguard 401(k) or employer retirement plan inquiry
For employer-sponsored retirement plans, call 1-800-523-1036 or visit institutional.vanguard.com.
Vanguard financial advisor / brokerage inquiry
For personalized financial advice and brokerage accounts, visit investor.vanguard.com or call 1-877-662-7447.
Vanguard institutional / corporate inquiry
For institutional investment management, visit institutional.vanguard.com or contact via email at ACS_Team@vanguard.com.
Legal / subpoena
Serve The Vanguard Group Inc., 100 Vanguard Boulevard, Malvern, PA 19355. Confirm the registered agent through the Pennsylvania Department of State at dos.pa.gov.
Phone & Contact Directory
Customer service
1-877-662-7447
Corporate HQ
(610) 669-1000
Fax
(610) 669-6600
ACS_Team@vanguard.com
Website
vanguard.com
Institutional
institutional.vanguard.com
Corporate Headquarters & Office Addresses
Principal HQ
100 Vanguard Blvd, Malvern, PA 19355
Scottsdale, AZ Office
14321 N. Northsight Blvd., Scottsdale, AZ 85260
Charlotte, NC Office
10850 Ballantyne Commons Pkwy, Charlotte, NC 28277
Plano, TX Office
7900 Windrose Ave, Suite South Floor 10, Plano, TX 75024
Washington, DC Office
Washington, DC
London, UK Office
25 Walbrook, London, EC4N 8AF, UK
Melbourne, Australia Office
Level 13, 130 Lonsdale Street, Melbourne VIC 3000
How to Escalate a Complaint
- Call 1-877-662-7447 — Vanguard’s primary customer service line for account, transaction, and billing escalations.
- Log in at vanguard.com — Manage accounts, review transactions, and submit documented disputes through the secure client portal.
- Email ACS_Team@vanguard.com — For formal written complaints requiring a documented corporate response.
- Mail to the Malvern HQ — Write to The Vanguard Group Inc., Client Relations, 100 Vanguard Boulevard, Malvern, PA 19355.
- File with FINRA — For mutual fund, ETF, and brokerage complaints, file at finra.org/investors/have-problem.
- File with the SEC — For investment management concerns or securities violations, file at sec.gov/tcr.
- File with the Pennsylvania Securities Commission — The PA Securities Commission at psc.pa.gov handles state-level investment complaints.
- File with the CFPB — For financial product and account management disputes, file at consumerfinance.gov/complaint.
- File with the BBB — The Vanguard Group is listed with the BBB (Malvern, PA). File at bbb.org