Cencora Headquarters Address, Corporate Office Location, and Contact Details

About

Cencora, Inc. (formerly AmerisourceBergen) is the world’s largest pharmaceutical solutions and drug distribution organization, headquartered at 1 West First Avenue, Conshohocken, Pennsylvania 19428 — an 11-story, 427,000 sq ft LEED Silver-certified campus anchoring the SORA West mixed-use development along the Schuylkill River in suburban Philadelphia. Originally formed in 2001 through the merger of AmeriSource Health Corporation and Bergen Brunswig Corporation, the company rebranded from AmerisourceBergen to Cencora on August 30, 2023, simultaneously adopting the new NYSE ticker COR. Cencora distributes pharmaceutical products, specialty drugs, and animal health products to healthcare providers, hospitals, pharmacies, and physicians across the US and globally, generating a staggering $294 billion in annual revenue — making it one of the top 10 largest companies in the world by revenue.

Quick Facts

Founded

2001 (as AmerisourceBergen; rebranded Cencora August 30, 2023)

Industry

Pharmaceutical distribution & healthcare solutions

Employees

46,000+

Hours

Mon–Fri, standard business hours

Website

cencora.com

Contact Page

cencora.com/contact-us

Careers

cencora.com/careers

What Brings You Here? Find the Right Contact

Cencora pharmacy or healthcare customer — order or billing dispute

Call 1-800-746-6273 or use cencora.com/contact-us for order, billing, and pharmaceutical distribution account inquiries.

Cencora customer service general inquiry

Call 1-800-829-3132 or email [email protected] for general customer support escalations.

Cencora specialty pharmaceutical or MWI Animal Health inquiry

For specialty drug distribution (Cencora Specialty) and MWI Animal Health inquiries, contact via cencora.com/contact-us or your dedicated account representative.

Cencora investor relations

Trades on the NYSE as COR. For investor inquiries, call (610) 727-3693 (Bennett S. Murphy, SVP Investor Relations) or visit investor.cencora.com.

Legal / subpoena

Serve Cencora, Inc., 1 West First Avenue, Conshohocken, PA 19428. Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov (incorporated in Delaware).

Phone & Contact Directory

Customer service

1-800-746-6273

Customer service alt

1-800-829-3132

Corporate HQ

(610) 727-7000

Investor relations

(610) 727-3693

Investor relations email

[email protected]

Newport Beach CA (IR office)

(949) 399-5800

Corporate Headquarters & Office Addresses

Principal HQ

1 West First Avenue, Conshohocken, PA 19428

Carrollton, TX Office

5025 Plano Parkway, Carrollton, TX 75010

Newport Beach, CA Office

4695 MacArthur Court, Newport Beach, CA 92660

Bolsover, England Office

Bolsover, England

Weybridge, Surrey, UK Office

4 The Heights, Weybridge, Surrey, KT13 0NY

Pune, India Office

Survey No. 144 & 145, Unit No. 301, 3rd Floor, Building No. 4, Commerzone IT Park, Airport Road, Pune, Maharashtra 411006

How to Escalate a Complaint

1. Call 1-800-746-6273 — Cencora’s primary customer service line for distribution, order, and billing escalations.
2. Call 1-800-829-3132 — Alternate customer service line for general and pharmaceutical account inquiries.
3. Email [email protected] — For formal written escalations and documented complaint submissions.
4. Use cencora.com/contact-us — Submit documented written complaints through the official contact form for tracked corporate responses.
5. Call (610) 727-7000 — Corporate HQ direct line for escalations beyond standard customer service.
6. Mail to the Conshohocken HQ — Write to Cencora, Inc., Customer Relations, 1 West First Avenue, Conshohocken, PA 19428.
7. File with the Pennsylvania AG — The Pennsylvania AG’s consumer protection division at attorneygeneral.gov handles Conshohocken HQ-based complaints.
8. File with the FDA — For pharmaceutical distribution safety, mislabeling, or counterfeit drug complaints, file at fda.gov/safety/report-problem or call 1-800-551-3989.
9. File with the DEA — For controlled substance distribution violations, file with the DEA at dea.gov/divisions.
10. File with the FTC — For deceptive pricing or unfair distribution practices, file at ftc.gov/complaint.
11. File with the BBB — Cencora, Inc. is listed with the BBB (Conshohocken, PA). File at bbb.org.