Winn-Dixie Headquarters Address, Corporate Office Location, and Contact Details

About

The Winn-Dixie Company is a trusted American neighborhood supermarket chain headquartered at 5050 Edgewood Court, Jacksonville, Florida 32254, operating grocery stores, liquor stores, and in-store pharmacies across five southeastern states — Alabama, Florida, Georgia, Louisiana, and Mississippi. Founded in 1925, Winn-Dixie is a subsidiary of Southeastern Grocers, LLC (SEG) — one of the largest conventional supermarket companies in the Southeast — alongside sibling brands Fresco y Más and Harveys Supermarket, all sharing the Jacksonville HQ campus. Led by Anthony Hucker (Chairman, President & CEO), the company operates 298 locations and generates $8.7 billion in annual revenue.

Quick Facts

Founded

1925

Industry

Conventional supermarkets & grocery retail

Employees

10,000+

Hours (Customer Care)

Monday–Sunday, 8:00AM–7:00PM EST

Hours (Corporate HQ)

Monday–Friday, 8:30AM–5:00PM EST

Email (Media)

[email protected]

Website

winndixie.com

Contact Page

winndixie.com/about/contact

Careers

segrocers.com/careers

What Brings You Here? Find the Right Contact

Winn-Dixie customer — in-store, product, or billing complaint

Call 844-745-0463 (Customer Care Center, Mon–Sun 8AM–7PM EST) or use the contact form at winndixie.com/about/contact.

Winn-Dixie pharmacy complaint

Call 866-946-6349 or visit your local Winn-Dixie pharmacy counter for pharmacy service disputes and prescription inquiries.

Winn-Dixie SE Grocers Rewards account dispute

Call 844-745-0463 or log into your account at winndixie.com for loyalty rewards and digital coupon disputes.

Media or press inquiry

Contact the Winn-Dixie media team at [email protected] or call (904) 370-6029 for news, filming, and reporting requests.

Legal / subpoena

Serve The Winn-Dixie Company c/o Southeastern Grocers, LLC, 5050 Edgewood Court, Jacksonville, FL 32254 or P.O. Box 44110, Jacksonville, FL 32231. Confirm the registered agent through the Florida Division of Corporations at sunbiz.org.

Phone & Contact Directory

Customer Care Center

844-745-0463

Customer service alt

866-946-6349

Corporate HQ (local)

(904) 783-5000

Corporate HQ (toll-free)

1-800-967-9105

Media inquirie

(904) 370-6029

Customer Support P.O. Box

P.O. Box B, Jacksonville, FL 32203-0297

Legal P.O. Box

P.O. Box 44110, Jacksonville, FL 32231

Corporate Headquarters & Office Addresses

Principal HQ

5050 Edgewood Court, Jacksonville, FL 32254

Secondary Jacksonville Address

8928 Prominence Parkway, Jacksonville, FL 32203

How to Escalate a Complaint

1. Call 844-745-0463 — Winn-Dixie’s primary Customer Care Center line (Mon–Sun 8AM–7PM EST) for in-store, product, and billing complaints.
2. Use winndixie.com/about/contact — Submit documented written complaints via the official contact form for tracked corporate responses.
3. Call (904) 783-5000 — Corporate HQ direct line for escalations beyond standard customer service.
4. Mail to the Jacksonville HQ — Write to The Winn-Dixie Company, Customer Relations, 5050 Edgewood Court, Jacksonville, FL 32254 or P.O. Box B, Jacksonville, FL 32203-0297.
5. File with the Florida AG — The Florida AG’s consumer protection division at myfloridalegal.com handles Jacksonville HQ-based complaints.
6. File with the FDA — For food safety and product contamination complaints, file at fda.gov/safety/report-problem.
7. File with the USDA FSIS — For meat and poultry safety complaints involving Winn-Dixie products, file at fsis.usda.gov or call 1-888-674-6854.
8. File with the FTC — For deceptive pricing or unfair business practices, file at ftc.gov/complaint.
9. File with the BBB — The Winn-Dixie Company is listed with the BBB (Jacksonville, FL). File at bbb.org.