The Hartford Headquarters Address, Corporate Office Location, and Contact Details

About

The Hartford Financial Services Group Inc., known as The Hartford, is one of the oldest and largest American property and casualty insurers, headquartered at 690 Asylum Avenue, Hartford, Connecticut 06155 (also known as One Hartford Plaza). Founded in 1810 and ranked 162nd in the Fortune 500 in 2024, The Hartford trades on the NYSE under HIG, generates $26.1B+ in annual revenue, and employs 18,000+ people across business insurance, employee benefits, and mutual funds.

Quick Facts

Founded

1810 (Hartford, CT)

Industry

Property & casualty insurance, employee benefits & mutual funds

HQ Address

690 Asylum Avenue (One Hartford Plaza), Hartford, CT 06155

NYSE Ticker

HIG

Revenue

$26.1B+

Corporate Phone

(860) 547-5000

Media Relations

media.relations@thehartford.com

Website

thehartford.com

What Brings You Here? Find the Right Contact

The Hartford customer — auto, home, or business insurance complaint

Call (860) 547-5000 or visit thehartford.com/contact-the-hartford for policy, billing, and claims support.

The Hartford claims inquiry

For auto, home, and business property claims, call 1-800-243-5860 or visit thehartford.com/claims.

The Hartford employee benefits / group plan inquiry

For employer-sponsored life, disability, accident, and absence management, call 1-800-962-6170 or visit thehartford.com/group-benefits.

The Hartford AARP auto or home insurance

For AARP-endorsed auto and home policies through The Hartford, call 1-888-413-8970.

The Hartford payment mailing address

Mail premium payments to The Hartford, PO Box 660916, Dallas, TX 75266-0916.

Investor relations (NYSE: HIG)

Visit ir.thehartford.com or write to The Hartford, Investor Relations, 690 Asylum Avenue, Hartford, CT 06155.

Legal / subpoena

Serve The Hartford Financial Services Group Inc., One Hartford Plaza, 690 Asylum Avenue, Hartford, CT 06155. Confirm the registered agent through the Connecticut Secretary of State at portal.ct.gov/sots.

Phone & Contact Directory

Corporate / main

(860) 547-5000

Claims

1-800-243-5860

Group benefits

1-800-962-6170

AARP policies

1-888-413-8970

Media email

media.relations@thehartford.com

Website

thehartford.com

Payment mail

PO Box 660916, Dallas, TX 75266-0916

Corporate Headquarters & Office Addresses

Principal HQ

690 Asylum Avenue (One Hartford Plaza), Hartford, CT 06155

Scottsdale, AZ Office

8888 E Raintree Drive, Scottsdale, AZ 85260

Greenwood Village, CO Office

6430 S Fiddlers Green Circle, Greenwood Village, CO 80111

Indianapolis, IN Office

201 North Illinois Street, 16th Floor, Indianapolis, IN 46204

New York, NY Office

One Penn Plaza, 50th Floor, New York, NY 10119

Naperville, IL Office

1415 West Diehl Road, Suite 405, Naperville, IL 60563

Houston, TX Office

19450 Texas State Highway 249, Houston, TX 77070

How to Escalate a Complaint

1. Call (860) 547-5000 — The Hartford’s primary corporate line for policy, billing, and claims escalations.
2. Call 1-800-243-5860 — Dedicated claims line for auto, home, and commercial property disputes.
3. Use thehartford.com/contact-the-hartford — Submit documented written complaints through the official contact portal.
4. Mail to the Hartford HQ — Write to The Hartford Insurance Group Inc., One Hartford Plaza, 690 Asylum Avenue, Hartford, CT 06155.
5. File with the Connecticut Insurance Department — The CID at portal.ct.gov/cid is the primary state regulator for The Hartford’s Connecticut-based operations.
6. File with your state’s insurance commissioner — For customers in other states, your state insurance commissioner regulates The Hartford’s policies in your region.
7. File with the FTC — For deceptive marketing or unfair billing practices, file at ftc.gov/complaint.
8. File with the SEC — For NYSE: HIG securities concerns, file at sec.gov/tcr.
9. File with the BBB — The Hartford is listed with the BBB (Hartford, CT). File at bbb.org.