Progressive Corporation Headquarters Address, Corporate Office Location, and Contact Details

About

The Progressive Corporation is an American insurance holding company and the largest automobile insurer in the United States, headquartered at 300 North Commons Blvd., Mayfield Village, Ohio 44143 — its new official corporate address as of September 25, 2024, following an intra-campus headquarters relocation from its longtime address at 6300 Wilson Mills Road within the same Mayfield Village corporate campus. Progressive was co-founded on March 10, 1937 by Jack Green and Joseph M. Lewis in Mayfield, Ohio — and has remained in the greater Cleveland/Mayfield Village area ever since, making it one of Ohio’s and Cleveland’s most iconic corporate anchors. Progressive went public in 1971 and built its original corporate headquarters at 6300 Wilson Mills Road in Mayfield Village in 1972.

Progressive is listed on the NYSE under the ticker PGR, is a member of the S&P 500 and the Dow Jones Industrial Average, and generates approximately $73 billion in annual revenue — making it one of the largest insurance companies in the United States by premium volume. The company employs 50,000+ people and operates under its flagship Progressive Insurance brand for personal auto, as well as commercial lines, home, renters, and life insurance. Tricia Griffith serves as President and CEO; Lawton W. Fitt is Chairman of the Board.

Quick Facts

Founded

March 10, 1937 (Mayfield, OH, by Jack Green & Joseph M. Lewis)

Current HQ

300 North Commons Blvd., Mayfield Village, OH 44143 (since Sep 25, 2024)

Previous HQ

6300 Wilson Mills Road, Mayfield Village, OH 44143 (1972–2024)

HQ phone

440-461-5000

Customer service

1-800-776-4737 (1-800-PROGRESSIVE)

Media Relations

440-395-0803

Investor Relations

440-395-2222 / investor_relations@progressive.com

NYSE ticker

PGR

CEO

Tricia Griffith

Chairman

Lawton W. Fitt

Employees

50,000+

Revenue

~$73B

S&P 500 & Dow Jones Industrial Average

Yes

What Brings You Here? Find the Right Contact

Progressive insurance — file a claim

Call 1-800-776-4737 (1-800-PROGRESSIVE) 24/7 or file at progressive.com/claims. Claims can also be filed through the Progressive mobile app.

Progressive policy — billing dispute or payment issue

Progressive auto insurance — cancel or modify policy

Call 1-800-776-4737 or log in at progressive.com.

Progressive home or renters insurance complaint

Call 1-800-776-4737 or visit progressive.com. Progressive home policies are often underwritten by third-party partners (American Strategic Insurance/ASI); confirm the underwriter on your declarations page.

Snapshot / Name Your Price complaint

For Progressive Snapshot telematics device or Name Your Price tool disputes, call 1-800-776-4737.

Investor relations (NYSE: PGR)

Contact Progressive Investor Relations at 440-395-2222 or investor_relations@progressive.com, or write to The Progressive Corporation, Investor Relations, 6300 Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143.

Media / press

Contact Progressive Media Relations at 440-395-0803 or Jeff_E_Sibel@progressive.com, or the media office at 300 N. Commons Blvd., Mayfield, OH 44143.

Legal / subpoena

Serve The Progressive Corporation, 300 North Commons Blvd., Mayfield Village, Ohio 44143. Progressive is incorporated in Ohio — confirm the registered agent via ohiosos.gov.

Phone & Contact Directory

Customer Service / Claims

1-800-776-4737 (1-800-PROGRESSIVE)

Corporate HQ

440-461-5000

Media Relations

440-395-0803

Investor Relations

440-395-2222

Email (IR)

investor_relations@progressive.com

HQ address (current)

300 North Commons Blvd., Mayfield Village, OH 44143

Previous HQ (still widely cited)

6300 Wilson Mills Road, Mayfield Village, OH 44143

Mayfield Village campus also includes

6671 Beta Dr, Mayfield, OH; 5920 Landerbrook Dr, Mayfield Heights, OH

Website

progressive.com

Investor relations

ir.progressive.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters (current, since Sep 25, 2024)

The Progressive Corporation
300 North Commons Blvd.
Mayfield Village, OH 44143
United States
Phone: 440-461-5000

Investor Relations mailing address

The Progressive Corporation
Investor Relations, Box W33
6300 Wilson Mills Road
Mayfield Village, Ohio 44143

Other campus locations and regional offices

6300 Wilson Mills Rd., Mayfield Village, OH (previous HQ; still active campus building)
6671 Beta Dr., Mayfield Village, OH
5920 Landerbrook Dr., Mayfield Heights, OH
624 Alpha Dr., Highland Heights, OH
7301 Metro Center Dr., Austin, TX
111 Congressional Blvd., Carmel, IN
12710 Voyager Pkwy., Colorado Springs, CO
9339 Priority Way W Dr., Ste 200, Indianapolis, IN
301 S Bedford St #1, Madison, WI

About the Mayfield Village campus and the September 2024 HQ move: Progressive’s Mayfield Village corporate campus is one of the largest corporate campuses in the Cleveland area — a multi-building, multi-address complex spanning both sides of Wilson Mills Road and Commons Boulevard in unincorporated Mayfield Village. On September 25, 2024, Progressive officially moved its principal executive offices and registered corporate headquarters from the 6300 Wilson Mills Road building to the 300 North Commons Blvd. building — an intra-campus move of less than half a mile within the same campus, reflecting the company’s ongoing campus facilities optimization as it has grown to 50,000+ employees. Progressive’s Mayfield Village presence — 50+ years at the same campus location — is a rare example of a Fortune 50 company maintaining its founding community as its corporate home, reflecting the deep Cleveland/Northeast Ohio roots of the Griffith family leadership and Progressive’s identity as an Ohio institution.

How to Escalate a Complaint

File a claim online or via app — The fastest path for insurance claims is progressive.com/claims or the Progressive mobile app — available 24/7.
Call 1-800-PROGRESSIVE (1-800-776-4737) — Progressive’s 24/7 customer service line for claims, billing disputes, policy changes, and escalations.
Use progressive.com chat — 24/7 online chat is available for policy questions, billing, and claims status.
Call corporate: 440-461-5000 — For serious or unresolved escalations to the Mayfield Village HQ.
Mail to the Mayfield Village HQ — Write to The Progressive Corporation, Customer Relations, 300 North Commons Blvd., Mayfield Village, Ohio 44143.
File a complaint with your state insurance department — Every US state has an insurance commissioner with direct regulatory authority over insurers licensed in that state. This is the most powerful escalation path for unresolved insurance complaints.
File with the Ohio Department of Insurance — For Ohio-based complaints, file at insurance.ohio.gov.
File with the BBB — Progressive is listed with the BBB (Akron/Cleveland). File at bbb.org.
File with the Ohio AG — The Ohio AG’s consumer protection division is at ohioattorneygeneral.gov.
Investor complaint — file with the SEC — For NYSE: PGR securities concerns, file with the SEC at sec.gov/tcr