In-N-Out Burger Headquarters Address, Corporate Office Location, and Contact Details

About

In-N-Out Burger, Inc. is an American privately owned fast-food hamburger chain currently headquartered at 4199 Campus Drive, Suite 900, Irvine, California 92612 — but announced in February 2025 that it will close the Irvine office by the end of 2029, consolidating its West Coast corporate operations to Baldwin Park, California (the city of its 1948 founding, less than a mile from its original restaurant) and opening a new East Coast/eastern territory headquarters in Franklin, Tennessee (expected to open in late 2026). In-N-Out was founded on October 22, 1948 in Baldwin Park, California by Harry and Esther Snyder — making it the first drive-through hamburger stand in California and one of the pioneering fast-food concepts in American history. The chain remains 100% privately owned — currently by Lynsi Snyder, the granddaughter of founders Harry and Esther, who serves as President and sole owner.

In July 2025, Lynsi Snyder publicly clarified that the corporate headquarters is not moving entirely out of California — the company is consolidating its Western offices to Baldwin Park while also opening a new eastern territory office in Franklin, Tennessee. In-N-Out operates 400+ locations across 10 US states — California, Arizona, Nevada, Utah, Texas, Oregon, Colorado, Idaho, Washington, and Tennessee — with the vast majority (250+ locations) in California. The chain famously refuses to franchise, maintaining direct company ownership of every location.

Quick Facts

Founded

October 22, 1948 (Baldwin Park, CA, by Harry and Esther Snyder)

Current HQ

4199 Campus Drive, Suite 900 (9th Floor), Irvine, CA 92612 (open until end of 2029)

Incoming West Coast HQ (by 2029)

Baldwin Park, CA (exact address TBD; existing Baldwin Park complex)

Incoming East HQ (2026)

Franklin, Tennessee (new office under construction)

HQ phone

(949) 509-6200

Fax

(949) 509-6389

Customer service

(800) 786-1000

Owner/President

Lynsi Snyder

Ownership

100% private (Lynsi Snyder family)

Locations

400+ in CA, AZ, NV, UT, TX, OR, CO, ID, WA, TN

Employees

40,000+

Satellite offices

Chino, CA; Lathrop, CA; Las Vegas, NV; Phoenix, AZ; Draper, UT; Dallas, TX

What Brings You Here? Find the Right Contact

In-N-Out customer — food complaint, order issue, or service concern

Call (800) 786-1000 or use the contact form at in-n-out.com/contact. Since every In-N-Out location is company-owned, the on-site manager has direct authority to resolve complaints.

In-N-Out gift card issue

For gift card balance inquiries or issues, call (800) 786-1000 or visit in-n-out.com.

In-N-Out employment inquiry

For corporate employment, visit in-n-out.com/employment/corporate. For restaurant employment, visit in-n-out.com/employment.

Media / press

Contact In-N-Out Communications through in-n-out.com or the Irvine HQ at (949) 509-6200.

Legal / subpoena

Serve In-N-Out Burger, Inc., 4199 Campus Drive, Suite 900, Irvine, CA 92612 (until 2029 relocation). Confirm the registered agent through the California Secretary of State at bizfile.sos.ca.gov.

Phone & Contact Director

Customer Service

(800) 786-1000

Corporate HQ

(949) 509-6200

Fax

(949) 509-6389

HQ address (current)

4199 Campus Drive, Suite 900, Irvine, CA 92612

HQ address (incoming West Coast, by 2029)

Baldwin Park, CA (exact address TBD)

HQ address (incoming East, 2026)

Franklin, TN (new office, exact address TBD)

Mailing address

In-N-Out Burgers Corporate Office, 4199 Campus Drive, 9th Floor, Irvine, CA 92612

Website

in-n-out.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters (current)

In-N-Out Burger, Inc.
4199 Campus Drive, Suite 900 (9th Floor)
Irvine, CA 92612
United States
Phone: (949) 509-6200

Incoming West Coast HQ (by 2029)

In-N-Out Burger, Inc.
Baldwin Park Complex
Baldwin Park, CA (exact address TBD — existing Baldwin Park operations building, near founding location on Francisquito Avenue)

Incoming East / Eastern Territory HQ (opening late 2026)

In-N-Out Burger, Inc.
Franklin, Tennessee (exact address TBD)

Satellite offices

• Chino, CA
• Lathrop, CA
• Las Vegas, NV
• Phoenix, AZ
• Draper, UT
• Dallas, TX

About In-N-Out’s HQ history and the Baldwin Park legacy: In-N-Out Burger has maintained corporate offices in both Irvine (Orange County) and Baldwin Park (Los Angeles County, San Gabriel Valley) for over 30 years — with Irvine serving as the larger, primary corporate headquarters and Baldwin Park housing operations closer to the founding story. The 2025 decision to close Irvine and consolidate to Baldwin Park represents a return to the company’s roots — a deeply symbolic move for a brand whose identity is inseparable from the San Gabriel Valley and Southern California. The simultaneously opening Franklin, Tennessee office — expected late 2026 — positions In-N-Out for accelerated Eastern US expansion, as Tennessee (especially the Nashville metro area where Franklin is located) serves as a geographic springboard into the Southeast and Mid-Atlantic markets. In July 2025, President Lynsi Snyder publicly confirmed that the core corporate identity remains Californian: “We are not departing from California or abandoning our roots.”

How to Escalate a Complaint

1. Speak with the on-site manager — Every In-N-Out location is company-owned; the manager has direct authority over in-store complaints, refunds, and service issues.
2. Call (800) 786-1000 — In-N-Out’s customer service line for escalations.
3. Use in-n-out.com/contact — For written, documented complaints.
4. Call corporate: (949) 509-6200 — For serious or unresolved escalations to Irvine HQ.
5. Mail to Irvine HQ — Write to In-N-Out Burgers Corporate Office, 4199 Campus Drive, 9th Floor, Irvine, CA 92612.
6. Food safety complaint — file with your local county health department — The local county health department has direct restaurant inspection authority.
7. File with the FDA — For serious food safety incidents, report at reportaproblem.food.gov.
8. File with the BBB — In-N-Out is listed with the BBB (Southern California). File at bbb.org.
9. File with the California AG — The California AG’s consumer protection division is at oag.ca.gov.