Aldi Headquarters Address, Corporate Office Location, and Contact Details

About

ALDI is a global discount grocery chain operating in the US under ALDI Inc., the American subsidiary of ALDI Süd (Germany), with its US national headquarters at 1200 N Kirk Road, Batavia, Illinois 60510 — not in Ohio. ALDI entered the US market in 1976 and has grown to 2,400+ stores across 38 states, making it one of America’s fastest-growing grocery retailers with revenues exceeding $20 billion annually. ALDI also maintains a significant Ohio corporate office at 5115 Parkcenter Avenue, Dublin, Ohio 43017, which serves as the company’s National Real Estate Services office, managing domestic real estate strategy, new market expansion, and facilities sustainability across the US.

Quick Facts

Founded

1913 (Germany); US operations est. 1976 (Iowa)

Industry

Discount grocery retail

US HQ

1200 N Kirk Road, Batavia, IL 60510

Ohio Corporate Office

5115 Parkcenter Avenue, Dublin, OH 43017 (National Real Estate Services)

Global HQ

Eckenbergstrasse 16, Essen 45307, Germany (ALDI Süd)

Parent Group

ALDI Süd (Germany)

US Stores

2,400+ across 38 states

US Corporate Phone

(630) 879-8100

Customer Service

1-844-466-7895

Website

aldi.us

Global HQ Phone

+49-201-8593-0

Global HQ Fax

+49-201-8593-319

What Brings You Here? Find the Right Contact

ALDI customer — in-store product or service complaint

Call 1-844-466-7895 or submit feedback at aldi.us/contact for product quality, pricing, and in-store service complaints. ALDI’s Twice as Nice Guarantee entitles customers to both a full refund and a free replacement for unsatisfactory ALDI-brand products.

ALDI product recall or food safety complaint

Call 1-844-466-7895 and simultaneously file with the USDA FSIS at fsis.usda.gov for meat/poultry recalls or the FDA at fda.gov/safety/report-problem for packaged goods recalls.

ALDI real estate or site development inquiry

Contact ALDI’s National Real Estate Services office in Dublin, Ohio at 5115 Parkcenter Avenue, Dublin, OH 43017 or via corporate.aldi.us/suppliers/divisional-info.

ALDI supplier or vendor inquiry

Visit corporate.aldi.us for supplier registration, divisional information, and vendor contact details by region.

Legal / subpoena

Serve ALDI Inc., 1200 N Kirk Road, Batavia, IL 60510. Confirm the registered agent through the Illinois Secretary of State at ilsos.gov.

Phone & Contact Directory

Customer service

1-844-466-7895

US HQ (Batavia)

(630) 879-8100

Global HQ (Germany)

+49-201-8593-0

Website

aldi.us

Corporate info

corporate.aldi.us

Supplier/divisional info

corporate.aldi.us/suppliers/divisional-info

US Corporate & Divisional Office Addresses

US National HQ

1200 N Kirk Road, Batavia, IL 60510

Aurora, IL (Divisional HQ)

1245 Corporate Blvd, Aurora, IL 60502

Dublin, OH (National Real Estate Services)

5115 Parkcenter Avenue, Dublin, OH 43017

Hinckley, OH (Divisional/Distribution)

1319 W 130th St, Hinckley, OH 44233

Springfield, OH (Divisional/Distribution)

4400 S Charleston Pike, Springfield, OH 45502

Greenwood, IN (Divisional)

486 E Stop 18 Rd, Greenwood, IN 46143

Valparaiso, IN (Divisional)

197 E Division Rd, Valparaiso, IN 46383

O’Fallon, MO (Divisional)

475 Pearl Dr, O’Fallon, MO 63366

Oak Creek, WI (Divisional)

9342 S 13th St, Oak Creek, WI 53154

South Windsor, CT (Divisional)

295 Rye St, South Windsor, CT 06074

Center Valley, PA (Divisional)

3700 Saucon Valley Rd, Center Valley, PA 18034

Saxonburg, PA (Divisional)

6000 N Noah Dr, Saxonburg, PA 16056

Tully, NY (Divisional)

300 NY-281, Tully, NY 13159

Haines City, FL (Divisional)

200 Depot Way, Haines City, FL 33844

Jefferson, GA (Divisional)

1597 Dry Pond Rd, Jefferson, GA 30529

Daphne, AL (Divisional)

30800 CR 49, Daphne, AL 36526

Mount Juliet, TN (Divisional)

2080 Aldi Blvd, Mount Juliet, TN 37122

Olathe, KS (Divisional)

10505 KS-7, Olathe, KS 66061

Moreno Valley, CA (Divisional)

12661 Aldi Pl, Moreno Valley, CA 92555

Webberville, MI (Divisional)

2625 Stockbridge Rd, Webberville, MI 48892

Global HQ (ALDI Süd)

Eckenbergstrasse 16, Essen 45307, Germany

How to Escalate a Complaint

1. Call 1-844-466-7895 — ALDI’s primary US customer service line for product quality, pricing, and in-store complaints.
2. Invoke the Twice as Nice Guarantee — For unsatisfactory ALDI-brand products, request both a full refund and a free replacement per ALDI’s product guarantee policy.
3. Use aldi.us/contact — Submit documented written complaints through the official website for tracked corporate responses.
4. Mail to the US HQ — Write to ALDI Inc., Customer Relations, 1200 N Kirk Road, Batavia, IL 60510.
5. File with the Illinois AG — The Illinois AG’s consumer protection division at illinoisattorneygeneral.gov handles Batavia HQ-based complaints.
6. Report food safety issues to the USDA FSIS — For ALDI meat and poultry safety complaints, call the USDA at 1-888-674-6854 or file at fsis.usda.gov.
7. Report food safety issues to the FDA — For ALDI packaged, canned, or non-meat product safety concerns, file at fda.gov/safety/report-problem.
8. File with the FTC — For deceptive pricing or misleading advertising, file at ftc.gov/complaint.
9. File with the BBB — ALDI Inc. is listed with the BBB (Batavia, IL). File at bbb.org.