Walgreens Headquarters Address, Corporate Office Location, and Contact Details

About

Walgreen Co. is the second-largest pharmacy chain in the United States, headquartered on a multi-building campus along Wilmot Road in Deerfield, Illinois. Founded in 1901 in Chicago by Charles R. Walgreen Sr., the pharmacy chain operated for over 120 years as a publicly traded company before Sycamore Partners completed its acquisition of Walgreens Boots Alliance on August 28, 2025 for approximately $10 billion in equity value. Sycamore immediately restructured WBA into five independent entities — Walgreens, The Boots Group, Shields Health Solutions, CareCentrix, and VillageMD — with Mike Motz taking the helm as CEO of the standalone Walgreens pharmacy business. The company confirmed that Deerfield remains its sole and permanent corporate headquarters after closing its Chicago Old Post Office location by January 2026.

Address clarification: The Walgreens campus includes multiple buildings — 102, 108, and 200 Wilmot Road — all in Deerfield, IL 60015. The primary corporate headquarters address for correspondence is 108 Wilmot Road, MS #2002, Deerfield, IL 60015.

Quick Facts

Founded

1901, Chicago, Illinois

HQ

108 Wilmot Road, Deerfield, IL 60015

Industry

Pharmacy / Retail / Health Services

Ownership

Sycamore Partners (private) — acquired August 28, 2025

CEO (Walgreens standalone)

Mike Motz

Former Parent

Walgreens Boots Alliance, Inc. (Nasdaq: WBA — delisted 2025)

U.S. Store Count

7,500+ (closing 1,200 stores over 3 years)

Post-Acquisition Structure

5 independent entities — Walgreens, Boots Group, Shields Health, CareCentrix, VillageMD

What Brings You Here? Find the Right Contact

Store complaint / pharmacy issue

Call 1-800-WALGREENS (1-800-925-4733). For the fastest resolution, speaking with the store or pharmacy manager on-site is often more effective before escalating to corporate.

Online order / walgreens.com

Call 1-877-250-5823 — available 24 hours a day, 7 days a week — for all walgreens.com orders, shipping problems, and online account issues.

Prescription / pharmacy error

Call 1-800-925-4733 and ask for the pharmacist-in-charge. For serious prescription errors, also contact your State Board of Pharmacy — pharmacy errors fall under licensing jurisdiction beyond Walgreens’ corporate authority.

myWalgreens / Balance Rewards

Call 1-877-250-5823 for loyalty account issues, missing rewards, and digital coupon problems.

VillageMD / Walgreens Health clinic

Following the Sycamore split, VillageMD now operates as a separate independent entity. Contact the specific clinic directly.

Corporate / vendor

Direct written business correspondence to Walgreen Co., 108 Wilmot Road, Deerfield, IL 60015.

Legal / subpoena

Serve Walgreen Co. (Illinois corporation) at 108 Wilmot Road, Deerfield, IL 60015 — not Walgreens Boots Alliance, which has been restructured and is no longer the U.S. retail operating entity.

Phone Directory

Store Complaints

1-800-WALGREENS (1-800-925-4733) — In-store and pharmacy complaints, Mon–Fri business hours

Online / E-Commerce (24/7)

1-877-250-5823 — walgreens.com orders, returns, and account issues at any time

Corporate HQ Switchboard

(847) 315-2500 — Deerfield main campus line

Alternate HQ Line

(847) 914-2500 — Additional published corporate line

Corporate Fax

(847) 964-8531 | (847) 914-2804 

Corporate Headquarters Address

Walgreen Co. (operated by Sycamore Partners)

108 Wilmot Road, MS #2002
Deerfield, IL 60015
United States

Campus also includes

200 Wilmot Road | 102 Wilmot Road — same Deerfield campus 

How to Escalate a Complaint

1. Speak with the store or pharmacy manager first. For in-store complaints, the manager on-site has the most direct authority to resolve issues quickly. For pharmacy errors, ask to speak with the pharmacist-in-charge.
2. Call 1-800-925-4733 and request the Escalation Specialist team. BBB complaint records confirm that Walgreens uses a dedicated Escalation Specialist team at corporate — ask for that team by name if the first representative cannot resolve the issue.
3. For online orders call 1-877-250-5823 (24/7). This reaches a separate team from the store complaints line and is available round the clock.
4. Send a certified letter to HQ at Walgreen Co., Attn: Customer Relations, 108 Wilmot Road, MS #2002, Deerfield, IL 60015. Include store location, contact history, and your requested resolution.
5. File with the BBB under Walgreens’ Deerfield, IL chapter — BBB records show an active Escalation Specialist team responding to complaints.
6. File with your State Board of Pharmacy for prescription errors, HIPAA violations, and pharmacy-specific complaints — state pharmacy boards have direct licensing authority over pharmacists and pharmacy locations.
7. File with the FTC or your state AG for deceptive pricing, coupon fraud, and consumer protection violations.
8. Dispute with your card issuer for unauthorized charges and unprocessed refunds with full documentation of prior contact.