McAfee Headquarters Address, Corporate Office Location, and Contact Details
About
McAfee, LLC is an American consumer cybersecurity company headquartered at 6220 America Center Drive, San Jose, California 95002, providing antivirus, identity protection, VPN, and online privacy solutions to consumers worldwide. Founded in 1987 by John McAfee as McAfee Associates in Santa Clara, the company went through several ownership changes — including Intel’s acquisition (2011–2017) — before becoming an independent, privately held consumer security company in 2022 following a private equity acquisition led by STG Partners. In January 2023, McAfee also established a regional headquarters at The Star in Frisco, Texas, expanding its US corporate footprint beyond Silicon Valley.
Quick Facts
Founded
1987 (Santa Clara, CA)
Industry
Consumer cybersecurity software
HQ Address
6220 America Center Drive, San Jose, CA 95002
Ownership
Privately held (STG Partners)
Employees
~7,000
Corporate Phone
(888) 847-8766
Website
mcafee.com
Contact page
mcafee.com/contact-us
What Brings You Here? Find the Right Contact
McAfee customer — subscription billing or renewal complaint
Call (888) 847-8766 or visit mcafee.com/contact-us. McAfee has been known for aggressive auto-renewal billing — reference your order confirmation and request an explicit cancellation confirmation number.
McAfee technical support — antivirus, VPN, or identity protection
Visit mcafee.com/support for self-help options and live chat/phone support for active subscribers.
McAfee refund request
Call (888) 847-8766 directly and invoke McAfee’s 30-day money-back guarantee for eligible purchases.
McAfee enterprise / business security inquiry
McAfee’s enterprise security portfolio was spun off as Trellix (a Musarubra/Symphony Technology Group company). For former McAfee enterprise products, contact Trellix at trellix.com.
Legal / subpoena
Serve McAfee, LLC, 6220 America Center Drive, San Jose, CA 95002. Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov (incorporated in Delaware).
Phone & Contact Directory
Corporate & customer service
(888) 847-8766
Website
mcafee.com
Contact page
mcafee.com/contact-us
Support
mcafee.com/support
Corporate Headquarters & Office Addresses
Principal HQ
6220 America Center Drive, San Jose, CA 95002
Regional HQ (Texas)
The Star, Frisco, TX (est. mid-2023)
Belgium Office
Veldkant 31, Kontich, Belgium
Canada Office
451 Phillip Street, Waterloo, ON
France Office
11 Cr Valmy, Paris, France
Germany Office
Ahornallee 9, Paderborn, Germany
Italy Office
Via Gaudenzio Fantoli 7, Milan, Italy
Ireland Office
c/o McAfee, LLC, 6220 America Center Drive, San Jose, CA 95002 (registered)
How to Escalate a Complaint
- Call (888) 847-8766 — McAfee’s primary line for billing, subscription, and refund disputes.
- Use mcafee.com/contact-us — Submit documented written complaints through the official contact page for formal tracked responses.
- Invoke the 30-day money-back guarantee — For eligible purchases, McAfee offers a 30-day refund policy — reference this explicitly when calling.
- Dispute auto-renewal charges with your credit card — For unauthorized or unwanted auto-renewals, a credit card chargeback is often the most effective resolution tool.
- Mail to the San Jose HQ — Write to McAfee, LLC, Customer Relations, 6220 America Center Drive, San Jose, CA 95002.
- File with the California AG — The California AG’s consumer protection division at oag.ca.gov handles San Jose HQ-based complaints.
- File with the FTC — For deceptive auto-renewal or billing practices, file at ftc.gov/complaint.
- File with the BBB — McAfee, LLC is listed with the BBB (San Jose, CA). File at bbb.org.