Public Storage Headquarters Address, Corporate Office Location, and Contact Details

About

Public Storage is an American publicly traded self-storage real estate investment trust (REIT) headquartered at 701 Western Avenue, Glendale, California 91201 — a campus it has occupied since its 1972 founding — and is the world’s largest self-storage company by facility count and market capitalization, a member of the S&P 500, and listed on NYSE under the ticker PSA. In March 2026, Dallas-based HALL Group announced that Public Storage will relocate its corporate headquarters from Glendale, California to HALL Park in Frisco, Texas later in 2026 — joining a wave of major California companies relocating to lower-tax, lower-cost Texas business environments. Public Storage was founded in 1972 by B. Wayne Hughes and Kenneth Volk Jr. in El Monte, California, before establishing its long-term corporate home in Glendale.

Public Storage operates 3,000+ self-storage facilities across 40+ US states — with approximately 214 million net rentable square feet — plus European exposure through its majority stake in Shurgard Self Storage (Euronext Brussels: SHUR), which operates 290+ facilities across 7 European countries from its principal office at Gare Maritime, Rue Picard 7, Brussels, Belgium. Public Storage generates approximately $4.8 billion in annual revenue, employs 6,200+ people, and has a market capitalization exceeding $50 billion, making it the dominant REIT in the global self-storage sector. Joe Russell serves as CEO and President.

Quick Facts

Founded

1972 (El Monte, CA, by B. Wayne Hughes & Kenneth Volk Jr.)

Current HQ

701 Western Avenue, Glendale, CA 91201

Incoming HQ (2026)

HALL Park, Frisco, Texas (exact address TBD)

HQ phone

(818) 244-8080

Customer service

1-888-797-8673

Reservations

1-800-447-8673 (1-800-44-STORE)

Mail

P.O. Box 25050, Glendale, CA 91221-5050

NYSE ticker

PSA

CEO

Joe Russell

Facilities

3,000+ in 40+ US states

European exposure

Shurgard Self Storage (290+ facilities, 7 countries; Euronext: SHUR)

Revenue

~$4.8B

Employees

6,200+

S&P 500 member

Yes

What Brings You Here? Find the Right Contact

Public Storage customer — unit access issue, billing dispute, or lock complaint

Call 1-888-797-8673 or use the online account portal at publicstorage.com. For on-site access issues, contact the facility manager directly at the specific location.

Public Storage unit reservation

Reserve online at publicstorage.com (no credit card required) or call 1-800-44-STORE (1-800-447-8673).

Public Storage auction / lien sale inquiry

Public Storage conducts lien sales of delinquent units through StorageTreasures.com. For lien sale disputes or notices, call 1-888-797-8673.

Public Storage e-Rental complaint

For e-Rental digital move-in process issues, call 1-888-797-8673 or use the publicstorage.com account portal.

Investor relations (NYSE: PSA)

Visit investor.publicstorage.com or write to Public Storage Investor Relations, 701 Western Avenue, Glendale, CA 91201.

Media / press

Contact Public Storage Communications at publicstorage.com or the Glendale HQ at (818) 244-8080.

Legal / subpoena

Serve Public Storage, 701 Western Avenue, Glendale, CA 91201 (until relocation to Frisco, TX is complete in 2026). Confirm the registered agent through the California Secretary of State at bizfile.sos.ca.gov.

Phone & Contact Directory

Customer Service

1-888-797-8673

Reservations

1-800-447-8673 (1-800-44-STORE)

Corporate HQ

(818) 244-8080

HQ address (current)

701 Western Avenue, Glendale, CA 91201

HQ address (incoming 2026)

HALL Park, Frisco, TX (exact address TBD)

Mail

P.O. Box 25050, Glendale, CA 91221-5050

Website

publicstorage.com

Investor relations

investor.publicstorage.com

Shurgard Europe HQ

Gare Maritime, Rue Picard 7, Brussels, Belgium

Corporate Headquarters & Office Addresses

Principal corporate headquarters (current, until 2026 relocation)

Public Storage
701 Western Avenue
Glendale, CA 91201
United States
Phone: (818) 244-8080

Incoming corporate headquarters (2026)

Public Storage
HALL Park
Frisco, Texas (exact suite/address TBD)
United States

Other key office locations

Plano, TX: Significant operational/administrative support functions (existing, pre-relocation)
Brussels, Belgium: Shurgard Self Storage S.A. European HQ — Gare Maritime, Rue Picard 7, Bâtiment A, 1000 Brussels

About the Glendale HQ and Texas relocation: Public Storage’s headquarters at 701 Western Avenue in Glendale, California has been the company’s corporate home since its founding — a 50+ year presence that made Public Storage one of the most enduring corporate anchors in the Glendale business community. The announced 2026 relocation to HALL Park in Frisco, Texas — a master-planned, mixed-use corporate campus in the northern Dallas-Fort Worth suburb of Frisco — follows a prominent wave of major California-headquartered companies (including Oracle, Hewlett Packard Enterprise, McKesson, and others) relocating to Texas due to lower corporate taxes, reduced regulatory burden, lower cost of living for employees, and a no-state-income-tax environment. HALL Park in Frisco is a 162-acre, Class-A mixed-use campus that has attracted multiple major corporate tenants — positioning Public Storage’s incoming Frisco HQ as a flagship tenant in one of the fastest-growing corporate corridors in the United States.

How to Escalate a Complaint

Contact the on-site facility manager — All Public Storage facilities are company-owned (no franchising). The facility manager has direct authority to resolve on-site access, billing, and lock issues.
Call 1-888-797-8673 — For unresolved unit access issues, billing disputes, lien sale notices, and escalations beyond the facility level.
Use publicstorage.com account portal — For online account management, payment disputes, and documented complaints.
Call corporate: (818) 244-8080 — For serious or unresolved escalations.
Mail to Glendale HQ — Write to Public Storage, Customer Relations, P.O. Box 25050, Glendale, CA 91221-5050 (or 701 Western Avenue until Texas relocation).
File with the BBB — Public Storage is listed with the BBB. File at bbb.org.
File with the California AG — The California AG’s consumer protection division is at oag.ca.gov. Until relocation, Public Storage’s Glendale HQ makes the California AG a directly relevant authority.
File with the FTC — For national consumer protection complaints, file at ftc.gov/complaint.
Investor complaint — file with the SEC — For securities-related concerns involving NYSE: PSA, file with the SEC at sec.gov/tcr.