Sonic Drive-In Headquarters Address, Corporate Office Location, and Contact Details

sonic drivein

About

SONIC Drive-In — operating as Sonic Corp. — is the largest drive-in fast-food restaurant chain in the United States, headquartered at 300 Johnny Bench Drive, Oklahoma City, Oklahoma 73104, operating as the “Inspire Brands Oklahoma City Support Center.” Sonic was founded in 1953 by Troy Smith Sr. in Shawnee, Oklahoma, when he converted a root beer stand — originally called “Top Hat Drive-In” — into a self-service drive-in with intercoms and carhops, introducing the iconic format that has defined the brand for over 70 years. The name “SONIC” was adopted in 1959. Sonic grew steadily through franchise expansion from its Oklahoma roots, reaching 3,600+ locations by 2018 and generating $4.4 billion in systemwide sales. In December 2018, Inspire Brands — the Atlanta-based multi-brand restaurant company owned by Roark Capital Group and led by CEO Paul Brown — completed a $2.3 billion acquisition of Sonic Corp., making Sonic Inspire’s third major brand alongside Arby’s and Buffalo Wild Wings. Inspire has since expanded to a portfolio of nearly 32,000 restaurants globally including Dunkin’, Baskin-Robbins, Jimmy John’s, Rusty Taco, and SONIC. Sonic maintains its operational headquarters and Support Center in Oklahoma City — a deliberate choice by Inspire to honor Sonic’s Oklahoma heritage and preserve the brand’s regional identity. The Oklahoma City HQ building features a dine-in Sonic restaurant in an adjacent building. As of 2025, SONIC operates 3,550+ locations in 47 US states, with approximately 95%+ of locations operated by independent franchisees and approximately 125 company-owned locations. Systemwide sales are estimated at approximately $5.3 billion.

Quick Facts

Founded

1953 (Shawnee, OK, by Troy Smith Sr. as “Top Hat Drive-In”; “SONIC” name adopted 1959)

HQ

300 Johnny Bench Drive, Oklahoma City, OK 73104 (“Inspire Brands Oklahoma City Support Center”)

HQ phone

(405) 225-5000 (Mon–Fri, 8:30 AM–5:30 PM CT)

Customer service

(866) 657-6642

Parent company

Inspire Brands (Atlanta, GA; owned by Roark Capital Group) — acquired Dec 2018 for $2.3B

2025 systemwide sales

~$5.3B;

Locations

3,550+ in 47 states 95%+ franchised; ~125 company-owned; AUV ~$1.5M/location

What Brings You Here? Find the Right Contact

Sonic Drive-In customer — food complaint or bad experience

Call (866) 657-6642 or submit feedback at sonicdrivein.com/contact. For in-store food quality or service issues, speaking with the restaurant manager on duty is the fastest resolution path — they can issue refunds and replacements directly.

Sonic app or mobile order complaint

For orders placed through the Sonic app — including missing items, incorrect charges, or Sonic Rewards disputes — call (866) 657-6642 or use the in-app support feature. The Sonic app handles both company-owned and franchised location orders.

Sonic Happy Hour dispute or pricing complaint

Sonic’s iconic Happy Hour (half-price drinks and slushes, daily 2–4 PM) and other promotional prices are advertised systemwide — for disputes about pricing, promotional offers, or advertised specials not honored, call (866) 657-6642 or contact the restaurant manager directly.

Food safety complaint (illness or foreign object)

For foodborne illness or foreign object complaints, call (866) 657-6642 and request the food safety or quality assurance team. Also report to your local county health department and the FDA at reportaproblem.food.gov.

Franchise inquiry

For information about opening a Sonic franchise, visit sonicdrivein.com/franchise. Investment range: $1.2M–$3.5M; franchise fee: $45,000; royalty: 5% of gross sales + 3.3% advertising fund contribution.

Media / press

Contact Inspire Brands Communications at inspirebrands.com or the Oklahoma City Support Center at (405) 225-5000.

Legal / subpoena

Serve Sonic Corp., 300 Johnny Bench Drive, Oklahoma City, OK 73104. Sonic Corp. is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Customer Service

(866) 657-6642

Oklahoma City Support Center / HQ

(405) 225-5000 (Mon–Fri, 8:30 AM–5:30 PM CT)

Website

sonicdrivein.com

Contact form

sonicdrivein.com/contact

Franchise inquiry

sonicdrivein.com/franchise

Inspire Brands (parent)

inspirebrands.com

Corporate Headquarters & Office Addresses

Principal corporate HQ (“Inspire Brands Oklahoma City Support Center”)


SONIC Drive-In / Sonic Corp.
300 Johnny Bench Drive
Oklahoma City, OK 73104
United States
Phone: (405) 225-5000

Parent company headquarters


Inspire Brands
3 Glenlake Pkwy, Sandy Springs, Atlanta, GA 30328
Phone: (678) 514-4100

Note on “Johnny Bench Drive”: Sonic’s Oklahoma City headquarters is located on a street named after baseball Hall of Famer Johnny Bench — a native Oklahoman and former Cincinnati Reds catcher widely considered the greatest catcher in baseball history, and a fitting symbol of Oklahoma pride for a brand that considers its Oklahoma roots central to its identity.

About the Oklahoma City HQ campus: Sonic’s Support Center at 300 Johnny Bench Drive is located in downtown Oklahoma City, near Bricktown — the city’s revitalized entertainment and dining district. The campus features an adjacent dine-in Sonic restaurant, making it one of the few restaurant brand headquarters in the US where employees can eat at a functioning branded restaurant literally at the office. Inspire Brands made the deliberate decision to keep Sonic’s operational headquarters in Oklahoma City after the 2018 acquisition — a nod to the brand’s 70+ years of Oklahoma heritage and a recognition that Sonic’s identity as an Oklahoma-born brand is central to its appeal to customers and franchisees alike.

How to Escalate a Complaint

  1. Speak with the restaurant manager on duty — For in-store food quality, pricing, or service issues, the restaurant manager is the fastest path to resolution. Since 95%+ of Sonic locations are independently franchised, the franchisee-owner and their managers have primary resolution authority.
  2. Call (866) 657-6642 — For unresolved in-store complaints, app order disputes, and systemwide issues. Document the rep name and reference number.
  3. Note: franchise ownership matters — Nearly all Sonic locations are independently owned. While Sonic’s corporate customer service team mediates complaints, resolution authority for franchised restaurants ultimately lies with the franchisee-owner.
  4. Mail to the Oklahoma City HQ — Write to SONIC Drive-In, Customer Relations, 300 Johnny Bench Drive, Oklahoma City, OK 73104. Send certified mail with the restaurant address, date, prior contact history, and resolution requested.
  5. Report food safety to your local health department — Your county health department has direct restaurant inspection authority over the specific Sonic location.
  6. File with the FDA — For serious food safety incidents, report at reportaproblem.food.gov.
  7. File with the BBB — Sonic Drive-In is listed with the BBB. File at bbb.org.
  8. File with the Oklahoma AG — The Oklahoma AG’s consumer protection division is at ag.ok.gov/consumer-protection. Sonic’s Oklahoma City HQ makes the Oklahoma AG a directly relevant authority.
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