Burlington Headquarters Address, Corporate Office Location, and Contact Details

About

Burlington Stores, Inc. (NYSE: BURL) is an American national off-price department store retailer headquartered at 2006 Route 130 North, Burlington, New Jersey 08016 — a purpose-built 215,000-square-foot, four-story corporate campus constructed on 50 acres in Florence Township, Burlington County, adjacent to Burlington Township where the first store was opened in 1972. Burlington is a Fortune 500 company and the third-largest off-price retailer in the United States, competing directly with TJX Companies (T.J. Maxx, Marshalls, HomeGoods) and Ross Stores. The company’s business model is built on purchasing and selling high-quality branded merchandise at deep discounts — typically 40–65% below department store prices — sourced through opportunistic buying from excess inventory, overstocked merchandise, manufacturer closeouts, and direct-to-Burlington programs with top national and designer brands. Burlington Stores was founded on April 15, 1972 by Henrietta and Abe Milstein as Burlington Coat Factory, a single deep-discount coat store in Burlington, New Jersey. The company expanded into a full off-price department store format over subsequent decades, rebranding to “Burlington Stores” in 2012 to reflect its broader merchandise assortment beyond outerwear. Burlington went public in 2013 (NYSE: BURL). In 2006, Burlington Coat Factory was taken private by private equity firm Bain Capital in a leveraged buyout. The company received a $40 million New Jersey state incentive in 2012 to build its current headquarters in Florence Township, retaining the corporate campus — and 800+ corporate jobs — in New Jersey. For fiscal year 2025 (ending February 1, 2026), Burlington reported total net sales of $11.55 billion (up 9% YoY), net income of $610 million (up 21%), adjusted EPS of $10.17 (up 22%), and opened 104 net new stores — ending the year with 1,212 total stores. Burlington’s FY2026 guidance calls for high-single to low-double-digit total sales growth and plans to open at least 110 net new stores.

Quick Facts

Founded

April 15, 1972 (as Burlington Coat Factory, Burlington, NJ, by Henrietta and Abe Milstein)

Rebranded to Burlington Stores

2012

IPO

2013 (NYSE: BURL)

NYSE ticker

BURL

Fortune 500

Yes

HQ phone

(609) 387-7800

Customer service phone

1-888-873-2798

HQ fax

(609) 387-7071

New York buying/merchandising office

1400 Broadway (68,307 sq ft, 15-year lease), New York, NY 10018

Total stores (end FY2025)

1,212 stores

States served

46 states + Washington DC + Puerto Rico

Net new stores opened (FY2025)

104

FY2026 planned net new stores

110+

Website

burlington.com

What Brings You Here? Find the Right Contact

Burlington Stores shopper — in-store complaint or product return

Call 1-888-873-2798 or visit burlington.com/help. For in-store service and return disputes, speak first with the store manager — Burlington store managers have authority to resolve returns, exchange issues, and most service complaints directly.

Burlington online order or website complaint

Burlington’s primary channel is its physical stores. For orders placed at burlington.com, contact 1-888-873-2798 or use the online contact form at burlington.com/help for order status, shipping disputes, and return label requests.

Burlington gift card inquiry

For gift card balance checks, replacement cards, or purchase disputes, call 1-888-873-2798 or visit burlington.com/gift-cards.

Burlington credit card inquiry

Burlington does not operate a co-branded retail credit card as of FY2025. For Burlington-branded financial product inquiries, contact customer service at 1-888-873-2798 for current offering status.

Job application / hiring inquiry

Burlington corporate career opportunities are posted at burlington.com/careers. For store-level hiring, apply directly at the store or through the Burlington careers portal. Corporate campus in Burlington, NJ hires for HR, merchandising, IT, asset protection, finance, and marketing.

Vendor / supplier inquiry

Direct all supplier inquiries to Burlington Stores, Inc., 2006 Route 130 North, Burlington, NJ 08016. Buying and merchandising partnerships are managed through both the Burlington, NJ headquarters and the New York City office at 1400 Broadway, New York, NY 10018.

Media / press

Contact Burlington’s investor relations and media team through burlington.com/investor-relations or the corporate office at (609) 387-7800. Earnings releases are distributed through Globe Newswire and PR Newswire.

Investor relations

Visit ir.burlington.com or write to Burlington Stores, Inc., Investor Relations, 2006 Route 130 North, Burlington, NJ 08016. NYSE: BURL. Phone: (609) 387-7800.

Legal / subpoena

Serve Burlington Stores, Inc. (parent) or Burlington Coat Factory Warehouse Corporation (operating subsidiary), 2006 Route 130 North, Burlington, NJ 08016. Burlington is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Customer Service

1-888-873-2798 — In-store complaints, online orders, gift cards, returns, and general inquiries.

Corporate HQ / Switchboard

(609) 387-7800 — Vendor, investor, media, and executive-level inquiries.

HQ fax

(609) 387-7071

Website

burlington.com

Investor relations

ir.burlington.com

Press releases

Globe Newswire and PR Newswire under “Burlington Stores”

Corporate Headquarters & Office Addresses

Principal corporate headquarters (Florence Township / Burlington, NJ)

Burlington Stores, Inc.
2006 Route 130 North
Burlington, NJ 08016
United States

Alternate HQ address (legacy/also in use)

1830 Route 130 North
Burlington, NJ 08016

Note on dual address: Burlington’s corporate campus spans a stretch of Route 130 in the Florence Township / Burlington Township area of Burlington County, NJ. Both 1830 Route 130 North and 2006 Route 130 North appear in verified public records and databases — the former reflecting the original headquarters building and the latter the newer purpose-built campus opened circa 2014–2015. Both addresses route to the same corporate campus complex. For official correspondence, use 2006 Route 130 North. For regulatory or legal filings, verify the current address through the NJ Secretary of State or Delaware Division of Corporations.

New York City buying / merchandising office

Burlington Stores, Inc.
1400 Broadway (Garment District)
New York, NY 10018
(68,307 sq ft, 15-year lease; Empire State Realty Trust building)

Distribution centers

• Florence, NJ — primary East Coast distribution hub, adjacent to HQ campus
• Edgewater Park, NJ — secondary NJ distribution center
• Inland Empire, CA — 889,445 sq ft distribution center purchased April 2025 for $257 million (Burlington’s largest-ever real estate investment); primary West Coast logistics hub

About the Burlington HQ campus: The current Burlington Stores corporate headquarters was built following a 2012 agreement with the New Jersey Economic Development Authority’s GrowNJ program, under which Burlington received $40 million in state incentives to construct a new headquarters in Florence Township rather than potentially relocating outside New Jersey. The resulting 215,000-square-foot, four-story headquarters building — constructed on 50 acres of previously undeveloped land adjacent to Burlington’s existing NJ operations — houses over 800 corporate employees across human resources, merchandising, information technology, asset protection, finance, and marketing. The campus is approximately 30 miles northeast of Philadelphia, PA, and 25 miles south of Trenton, NJ, near the intersection of Route 130 and the New Jersey Turnpike (I-95).

How to Escalate a Complaint

1. Speak with the store manager on duty — For in-store purchase disputes, return denials, or service issues, the store manager has direct authority to resolve most complaints. This is consistently the fastest resolution path for in-store issues.
2. Call 1-888-873-2798 — For complaints unresolved at the store level, Burlington’s customer service team handles escalations for returns, exchange disputes, gift card issues, and online order problems. Document the date, rep name, and any case reference number.
3. Submit a written complaint to the Burlington, NJ headquarters — Write to Burlington Stores, Inc., Customer Relations, 2006 Route 130 North, Burlington, NJ 08016. Send certified mail with return receipt. Include your receipt or order number, prior contact history, and the specific resolution requested.
4. For workplace safety incidents (customers) — If you were injured in a Burlington store, document the incident with store management before leaving — request an incident report number. Contact Burlington’s asset protection and risk management team through the corporate office at (609) 387-7800.
5. For ADA accessibility complaints — Complaints about physical accessibility in Burlington stores can be filed with the U.S. Department of Justice Civil Rights Division at ada.gov or by calling 800-514-0301.
6. File with the BBB — Burlington Stores is listed with the BBB. File at bbb.org.
7. File with the FTC — For deceptive pricing, misleading markdown claims (“compare at” price disputes), or loyalty program violations, file at reportfraud.ftc.gov. Off-price retailers and their “compare at” pricing practices are a frequent subject of FTC guidance.
8. File with the New Jersey AG — The New Jersey Attorney General’s Consumer Affairs Division is reached at njconsumeraffairs.gov or by calling (973) 504-6200. Burlington’s NJ headquarters and largest cluster of stores make the NJ AG a directly relevant authority.
9. File with your state AG — For consumers in the 46 states where Burlington operates, your state Attorney General’s consumer protection office has jurisdiction over in-state store complaints.

Executive Leadership

Michael O’Sullivan — Chief Executive Officer

O’Sullivan joined Burlington Stores as CEO in October 2019, coming from Ross Stores where he had served as President and COO — overseeing Ross’s operational excellence playbook at a rival off-price chain. His arrival brought a deep operational knowledge of the off-price sector at scale. Under his leadership, Burlington has executed one of the most aggressive physical expansion strategies in US retail: opening 104 net new stores in FY2025 alone (ending with 1,212 total), targeting 110+ in FY2026, and laying out a multi-year plan to open 500 stores over four years — potentially doubling Burlington’s footprint to 2,000+ locations. The expansion strategy has been fueled in part by opportunistic real estate acquisitions from bankrupt retailers including Kmart, Bed Bath & Beyond, Toys ‘R’ Us, and Jo-Ann — allowing Burlington to enter prime locations at favorable rents. On tariffs introduced in April 2025, O’Sullivan stated the company’s mitigation actions were “spectacularly successful in driving earnings” — contributing to an 80-basis-point adjusted EBIT margin expansion in FY2025 despite a turbulent trade environment. FY2025 full-year results: total sales $11.55 billion (+9%), comparable store sales +2%, net income $610 million (+21%), adjusted EPS $10.17 (+22%). FY2026 guidance calls for high-single to low-double-digit total sales growth.

Kristin Wolfe — Chief Financial Officer

Wolfe serves as CFO of Burlington Stores, Inc., overseeing financial reporting, capital allocation, investor relations, and treasury management. Key FY2025 capital allocation highlights under her tenure include $251 million in share buybacks, a $257 million distribution center acquisition in California’s Inland Empire (Burlington’s single largest real estate investment), and continued operating margin expansion — adjusted EBIT margin reached 8.0% in FY2025, up 80 basis points. Burlington’s long-term financial model targets further EBIT margin expansion as the store base matures and newer openings ramp to full productivity. FY2026 guidance implies continued strong top-line growth with high-single to low-double-digit total sales growth, supported by 110+ net new stores and ongoing comparable store sales contribution