Uber Headquarters Address, Corporate Office Location, and Contact Details
About
Uber Technologies, Inc. (NYSE: UBER) is the world’s largest ride-hailing, food delivery, and freight logistics technology company, headquartered at 1515 3rd Street, San Francisco, California 94158 — a landmark multi-building campus in the Mission Bay neighborhood of San Francisco, which became Uber’s global headquarters in March 2021. The Mission Bay campus consists of several 6- and 11-story glass-clad buildings connected by bridges and walkways, designed by architecture firm SHoP Architects — situated along the Third Street corridor adjacent to Chase Center (the Golden State Warriors’ arena) and San Francisco Bay.
Uber was founded in March 2009 by Travis Kalanick and Garrett Camp in San Francisco, California — originally as “UberCab,” a black car luxury service dispatched via smartphone app. Uber pioneered the modern ride-hailing industry and the broader “gig economy” platform model, before expanding into food delivery (Uber Eats), freight logistics (Uber Freight), and autonomous vehicle technology. Dara Khosrowshahi has served as CEO since 2017, following Travis Kalanick’s highly publicized resignation amid corporate governance and cultural controversies. Uber went public on the NYSE (UBER) in May 2019 in one of the largest US IPOs in history, valued at approximately $82 billion.
Uber now operates in approximately 70 countries and 15,000+ cities globally, with 150M+ monthly active platform consumers and 5M+ active drivers and couriers. Revenue reached $45.9B+ in fiscal year 2024.
Quick Facts
Founded
March 2009 (San Francisco, CA, by Travis Kalanick and Garrett Camp as “UberCab”)
HQ (current)
1515 3rd Street, San Francisco, CA 94158 (Mission Bay; since March 2021)
Additional campus address
1725 3rd Street, San Francisco, CA 94158
Legacy HQ
1455 Market Street, Suite 400, San Francisco, CA 94103 (pre-2021)
HQ phone
+1 (415) 612-8582
Customer service
1-866-576-1039 (general)
NYSE ticker
UBER
CEO
Dara Khosrowshahi (since 2017)
Revenue
$45.9B+ (FY2024)
Monthly active platform consumers
150M+
Employees
32,800+
Footprint
70+ countries, 15,000+ cities
What Brings You Here? Find the Right Contact
Uber rider — trip issue, overcharge, or safety complaint
Open the Uber app → Trip History → select the trip → “Help.” This is Uber’s primary resolution channel for all rider complaints — refunds, fare adjustments, and safety reports are handled through the in-app system. Alternatively, visit help.uber.com.
Uber driver/partner — account deactivation or payment dispute
Go to help.uber.com and select “Driver” support, or visit a Greenlight Hub location for in-person support. Greenlight Hubs are Uber’s in-person support centers for drivers in major cities.
Uber Eats — missing or incorrect order
Open the Uber Eats app → Orders → select the order → “Get Help.” For orders placed via Uber Eats, the app is the primary resolution channel.
Uber safety incident
For urgent safety concerns — assault, harassment, or accident — call 911 first. Then use the app’s safety reporting tool or go to help.uber.com/safety. Uber’s Safety Team handles incident reports separately from customer service.
Uber Freight — business shipment inquiry
Visit uberfreight.com or call 1-833-420-0450 for freight and logistics inquiries.
Investor relations
Visit investor.uber.com or write to Uber Technologies, Inc., Investor Relations, 1515 3rd Street, San Francisco, CA 94158.
Media / press
Contact Uber Communications through newsroom.uber.com or the San Francisco HQ at +1 (415) 612-8582.
Legal / subpoena
Serve Uber Technologies, Inc., 1515 3rd Street, San Francisco, CA 94158. Uber is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.
Phone & Contact Directory
Customer service (general)
1-866-576-1039
Uber Freight
1-833-420-0450
Corporate HQ
+1 (415) 612-8582
Help Center
help.uber.com
Website
uber.com
Newsroom / press
newsroom.uber.com
Investor relations
investor.uber.com
Corporate Headquarters & Office Addresses
Principal global headquarters
Uber Technologies, Inc.
1515 3rd Street
San Francisco, CA 94158
United States
Phone: +1 (415) 612-8582
Additional campus building
1725 3rd Street
San Francisco, CA 94158
Legacy headquarters (pre-2021; still widely cited)
1455 Market Street, Suite 400
San Francisco, CA 94103
EMEA headquarters
Uber Technologies, Inc. BV
De Entrée 26, 1101 EE Amsterdam
Netherlands
APAC headquarters
Uber Technologies, Inc.
One Raffles Quay, #40-01 North Tower
Singapore 048583
Key US regional offices
- New York, NY: 636 W 28th Street, New York, NY 10001
- Chicago, IL: 177 N Ada Street, Chicago, IL 60607
- Seattle, WA: 1191 2nd Avenue, Suite 2100, Seattle, WA 98101
- Pittsburgh, PA (ATG/self-driving research)
- Washington, DC (policy)
India offices
- Bengaluru: Prestige Zackaria Metropolitan, No. 11, Residency Road, Bengaluru 560025
- Hyderabad: Uber India Systems Pvt. Ltd., Raheja Mindspace IT Park
About the Mission Bay HQ: Uber’s Mission Bay campus at 1515/1725 3rd Street replaced the company’s longtime 1455 Market Street headquarters in San Francisco’s Civic Center/Mid-Market corridor, where Uber operated from 2013 to 2021. The Mission Bay campus was purpose-built for Uber by SHoP Architects — comprising 423,000+ square feet across multiple interconnected buildings designed to house 5,000+ employees, with ground-floor retail, public art, and active streetscape programming. The location in Mission Bay — a formerly industrial neighborhood adjacent to Chase Center and UCSF Medical Center — is one of San Francisco’s most rapidly evolving innovation districts and positions Uber at the heart of the Bay Area’s mobility and technology corridor.
How to Escalate a Complaint
- Use the Uber app’s in-app help system — This is the fastest and most direct path for all rider and driver complaints. Open the app → Trip History → select the trip → “Help.” Refund requests, fare adjustments, and driver/rider ratings are handled here.
- Escalate via help.uber.com — For complaints not resolved through the in-app system, help.uber.com provides additional escalation options including contacting Uber’s Specialized Support Teams.
- File with the CPUC (California riders) — The California Public Utilities Commission (CPUC) regulates Transportation Network Companies (TNCs) like Uber in California. File a TNC complaint at cpuc.ca.gov or call 1-800-649-7570. The CPUC actively enforces TNC safety and accessibility standards.
- File with your state PUC or transportation authority — Most US states regulate ride-hailing companies through their public utilities commission or transportation department. File with your state agency for unresolved service or safety complaints.
- File with the FTC — For deceptive pricing, surge pricing misrepresentation, or unauthorized charges, file at reportfraud.ftc.gov.
- File with the EEOC / state labor agency (drivers) — For driver misclassification, wage, or discrimination complaints, file with the EEOC or your state’s Department of Labor. Note: Uber’s driver classification (independent contractor vs. employee) remains actively litigated in multiple states.
- Mail to the Mission Bay HQ — Write to Uber Technologies, Inc., Customer Relations, 1515 3rd Street, San Francisco, CA 94158.
- File with the California AG — The California AG’s consumer protection bureau is at oag.ca.gov. Uber’s San Francisco HQ makes the California AG a directly relevant authority.
