Oscar Mayer Headquarters Address, Corporate Office Location, and Contact Details

About

Oscar Mayer is one of America’s most recognized packaged meat brands — best known for hot dogs, bologna, bacon, and Lunchables — and operates as a wholly owned subsidiary of The Kraft Heinz Company (Nasdaq: KHC). Founded in Chicago in 1883, the brand spent decades headquartered in Madison, Wisconsin before Kraft Heinz moved operations back to Chicago in 2015. Oscar Mayer no longer maintains an independent headquarters; its business runs out of Kraft Heinz’s co-headquarters at 200 E. Randolph Street, Suite 7600, Chicago, IL 60601.

Address correction: Many directories still list Oscar Mayer at its former Madison address of 910 Mayer Avenue. That campus was sold to Reich Brothers in October 2017 and is no longer a Kraft Heinz or Oscar Mayer facility. Do not use the Madison address for any current correspondence.

Quick Facts

Founded

1883, Chicago, Illinois

Current HQ

200 E. Randolph Street, Suite 7600, Chicago, IL 60601

Former HQ

910 Mayer Avenue, Madison, WI 53704 — vacated 2015–2016, sold 2017

Industry

Packaged Meats / Food & Beverage

Parent Company

The Kraft Heinz Company (Nasdaq: KHC)

Kraft Heinz CEO

Carlos Abrams-Rivera (since January 2024)

Kraft Heinz CFO

André Maciel

Kraft Heinz FY2025 Net Sales

~$25.0 billion total company

Kraft Heinz Employees

~36,000 globally

Brand Note

Oscar Mayer is expected to remain under Kraft Heinz’s North American entity following the company’s announced split into two companies, announced September 2025

Website

oscarmayer.com

Consumer Contact

contactus.kraftheinz.com/en-us

What Brings You Here? Find the Right Contact

Product question / quality complaint

Call 1-800-543-5335 (Mon–Fri 9am–5pm ET) or use the consumer contact form at contactus.kraftheinz.com/en-us. For product defects or packaging issues, have the UPC code, lot number, and “best by” date ready — this speeds up the process significantly.

Food safety / illness report

Call 1-800-543-5335 immediately, or contact the USDA Food Safety and Inspection Service (FSIS) at 1-888-674-6854 — the federal agency that regulates meat and poultry products. For serious illness linked to an Oscar Mayer product, reporting to FSIS is the recommended path, as FSIS has authority to mandate recalls.

Retail / store availability

Use the product locator at oscarmayer.com or call 1-800-543-5335 for help finding Oscar Mayer products at retailers near you.

Investor relations (Kraft Heinz)

All investor activity is handled at the Kraft Heinz parent level. Visit ir.kraftheinzcompany.com or call 1-855-598-5493 (US and Canada) or 1-651-450-4064 (outside US/Canada).

Media / press

Kraft Heinz handles all brand-level PR including Oscar Mayer. Press releases and media contacts are published at news.kraftheinzcompany.com.

Legal / subpoena

Serve The Kraft Heinz Company, 200 E. Randolph Street, Suite 7600, Chicago, IL 60601. Oscar Mayer is not an independent legal entity — all legal correspondence goes to Kraft Heinz directly.

Phone Directory

Consumer Relations

1-800-543-5335 — Mon–Fri 9am–5pm ET. Primary contact for product quality, ingredients, and general consumer support

Shareholder Services (US & Canada)

1-855-598-5493 — Kraft Heinz investor relations

Shareholder Services (Outside US/Canada)

1-651-450-4064

Careers Inquiry

1-847-646-2245 — Employment and HR-related questions

Privacy Inquiries

1-855-634-1984 — Data privacy and CCPA-related requests

Online Contact Form

contactus.kraftheinz.com/en-us — Preferred channel for written product inquiries

Corporate Headquarters Address

The Kraft Heinz Company (Oscar Mayer)

200 E. Randolph Street, Suite 7600
Chicago, IL 60601
United States

Co-Headquarters (Pittsburgh)

The Kraft Heinz Company
One PPG Place
Pittsburgh, PA 15222
United States

How to Escalate a Complaint

1. Call consumer relations first — 1-800-543-5335. Request a case number and ask for a senior representative if the initial response is unsatisfactory. Mon–Fri 9am–5pm ET.
2. Submit a written complaint online. Use the form at contactus.kraftheinz.com/en-us. Written submissions are logged and routed to the brand team — more effective than repeat phone calls for refund or recurring issues.
3. Send a certified letter to corporate HQ. Write to The Kraft Heinz Company, Attn: Consumer Relations, 200 E. Randolph Street, Suite 7600, Chicago, IL 60601. Include the product UPC, lot number, purchase date, store location, and the resolution you are requesting.
4. Report a food safety issue to USDA FSIS. Oscar Mayer is regulated by the USDA’s Food Safety and Inspection Service. For contamination, mislabeling, or allergen concerns, file at fsis.usda.gov or call 1-888-674-6854. FSIS has authority to mandate recalls and investigations.
5. File with the FDA. For complaints outside USDA jurisdiction, the FDA handles packaged food complaints at reportaproblem.food.fda.gov.
6. File with the BBB. Kraft Heinz is listed with the Better Business Bureau under its Chicago, IL chapter at bbb.org. BBB filings require a formal corporate response and create a public record.
7. File with the FTC or your state AG. For deceptive advertising, mislabeling, or consumer protection violations, reportfraud.ftc.gov and your state Attorney General’s consumer protection office are both valid escalation paths