Lidl US Headquarters Address, Corporate Office Location, and Contact Details
About
Lidl US, LLC is the American subsidiary of Lidl Stiftung & Co. KG — the German multinational hard-discount grocer headquartered in Neckarsulm, Baden-Württemberg, Germany — with its US corporate headquarters at 3500 South Clark Street, Arlington, Virginia 22202, in the National Landing district (formerly Crystal City) of Arlington County, directly across the Potomac River from Washington, D.C. In June 2015, Lidl announced its decision to establish a US headquarters in Arlington County, and in Fall 2015 completed the purchase of a 218,000-square-foot building in the Crystal City/National Landing neighborhood — chosen for its proximity to Washington, D.C., its access to international talent, and strong incentive support from Arlington Economic Development. Lidl US opened its first American stores in June 2017 in Virginia and the Carolinas, becoming one of the most significant European discount grocery entrants in US retail history.
Lidl is a family-owned, privately held company — founded in Germany in 1930 by the Schwarz family, part of the Schwarz Group (which also owns Kaufland) — the world’s second-largest retailer by revenue. In the United States, Lidl operates 185+ stores across 9 states and Washington, D.C. — primarily in the Mid-Atlantic and Southeast — with major distribution centers in Mebane, North Carolina and Spotsylvania County, Virginia. The Delaware legal registered entity is Lidl US, LLC, c/o Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 19808.
Quick Facts
Founded (US operations)
2015 (Arlington, VA)
First US stores opened
June 2017 (Virginia and the Carolinas)
US HQ
3500 South Clark Street, Arlington, VA 22202
HQ building
218,000 sq ft (purchased Fall 2015; National Landing/Crystal City)
HQ phone
(844) 747-5435
Alt HQ phone
+1 703-647-4138
Delaware registered address
c/o Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 19808
Parent company
Lidl Stiftung & Co. KG, Neckarsulm, Germany (Schwarz Group)
US entity
Lidl US, LLC; Lidl US Operations, LLC
US stores
185+
US states served
9 states + Washington, D.C.
US revenue
~$1.1B+
US employees
4,000+
Global employees
341,000+
Global stores
11,550+ in 32 countries
US distribution centers
Mebane, NC; Spotsylvania County, VA
Ownership type
Privately held (Schwarz family)
What Brings You Here? Find the Right Contact
Lidl US customer — store complaint, product quality issue, or pricing error
Call (844) 747-5435 or use the contact form at lidl.com. For in-store issues, the store manager is the fastest resolution path — most Lidl US stores are company-operated.
Lidl US product recall or food safety concern
Contact Lidl US at (844) 747-5435 or visit lidl.com. For food safety emergencies, also report to the FDA at reportaproblem.food.gov and your local county health department.
Lidl US real estate / store location inquiry
Contact Lidl US Real Estate at realestate@lidl.us or visit realestate-lidl.com.
Lidl US supplier / vendor inquiry
Write to Lidl US, LLC, 3500 South Clark Street, Arlington, VA 22202 or contact through lidl.com.
Lidl US employment inquiry
For corporate and store employment, visit careers.lidl.com. The HQ careers hub is at 3500 S Clark Street, Arlington, VA 22202.
Media / press
Contact Lidl US Communications at lidl.com or the Arlington HQ at (844) 747-5435.
Legal / subpoena
Serve Lidl US, LLC, 3500 South Clark Street, Arlington, VA 22202. Delaware registered agent: Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 19808.
Phone & Contact Directory
Customer Service / Corporate
(844) 747-5435
Alt HQ phone
+1 703-647-4138
Real estate email
realestate@lidl.us
HQ address
3500 South Clark Street, Arlington, VA 22202
Delaware registered
c/o Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 19808
Website
lidl.com
Careers
careers.lidl.com
Real estate
realestate-lidl.com
Corporate Headquarters & Office Addresses
US corporate headquarters
Lidl US, LLC / Lidl US Operations, LLC
3500 South Clark Street
Arlington, VA 22202
United States
Phone: (844) 747-5435
Delaware registered entity
Lidl US, LLC
c/o Corporation Service Company
251 Little Falls Drive
Wilmington, DE 19808
EIN: 47-4232960
Parent company (global HQ)
Lidl Stiftung & Co. KG
Stiftsbergstraße 1
74172 Neckarsulm, Baden-Württemberg, Germany
US distribution centers
- Mebane, NC (primary East Coast distribution hub)
- Spotsylvania County, VA (Mid-Atlantic distribution hub)
About the National Landing / Crystal City HQ and Arlington’s Lidl legacy: Lidl’s selection of Arlington County’s Crystal City — now rebranded as National Landing — as its US headquarters reflects a calculated choice by Germany’s largest private retailer to place its American command center in one of the most connected, internationally accessible business addresses in the United States. National Landing is the same district that Amazon chose for its HQ2 East Coast campus, and is home to the new Virginia Tech Innovation Campus — placing Lidl US’s corporate leadership alongside some of the most significant corporate and academic investments in the mid-Atlantic technology corridor. Arlington Economic Development actively courted Lidl’s 2015 relocation — providing a suite of relocation and acclimation services — and the 218,000 sq ft headquarters purchase represented one of the most significant European retail corporate real estate investments in Virginia history at the time.
How to Escalate a Complaint
- Speak with the store manager — Most Lidl US stores are company-operated; the manager has direct authority to resolve pricing, product, and service complaints.
- Call (844) 747-5435 — Lidl US’s primary customer service and corporate line for escalations.
- Use the lidl.com contact form — For documented written complaints about store issues, product quality, and pricing errors.
- Mail to the Arlington HQ — Write to Lidl US, LLC, Customer Relations, 3500 South Clark Street, Arlington, VA 22202.
- Food safety complaint — file with the FDA — For contamination, foreign objects, or illness-related complaints, report at reportaproblem.food.gov.
- File with the USDA — For meat, poultry, or egg product quality or safety concerns, file with the USDA FSIS at fsis.usda.gov.
- File with the BBB — Lidl US is listed with the BBB (Washington, DC / Northern Virginia area). File at bbb.org.
- File with the Virginia AG — The Virginia AG’s consumer protection division is at ag.virginia.gov. Lidl’s Arlington HQ makes the Virginia AG a directly relevant authority.
- File with the FTC — For deceptive pricing or national consumer protection concerns, file at ftc.gov/complaint.