Netspend Corporation Headquarters Address, Corporate Office Location, and Contact Details
Netspend Corporation corporate headquarters is located at 701 Brazos Street, Austin, TX 78701, United States, in downtown Austin, Texas, where the company has operated since its founding. Netspend’s corporate office manages a leading prepaid and debit card solutions business serving consumers and businesses across the United States, operating as the flagship brand of parent company Ouro — a financial services and technology company formed in November 2023 when Rêv Worldwide combined with Netspend after acquiring it from Global Payments for $1 billion in May 2023. Cardholders, business clients, reload partners, and media regularly need the Netspend corporate office address and Netspend contact details for account enquiries, card issues, complaints, and corporate matters.
Quick Facts
Corporate Headquarters Address
Netspend Corporation, 701 Brazos Street, Austin, TX 78701, United States
Official Mailing Address
Netspend Corporation, PO Box 2136, Austin, TX 78768-2136
BBB-Listed Address
Netspend Corporation, 1626 Missouri Ave N, Largo, FL 33770
Customer Service Number (U.S.)
1‑866‑387‑7363
Additional Customer Service Number
1‑866‑609‑2020
Corporate Phone Number
+1 512‑532‑8200
Parent Company
Ouro (formerly Rêv Worldwide and Netspend combined)
NMLS ID
932678
Official Website
netspend.com
Industry
Prepaid debit cards, financial services, and fintech
Netspend Corporate Headquarters Address
The primary Netspend Corporation corporate headquarters address is 701 Brazos Street, Austin, TX 78701, United States, as stated in Netspend’s SEC registration filings and confirmed by corporate directories as the company’s principal executive office. For all written customer correspondence and card-related mail, Netspend’s official mailing address is Netspend Corporation, PO Box 2136, Austin, TX 78768-2136, which is listed directly on Netspend’s official contact page and FAQ for all cardholder enquiries. The BBB additionally lists a Netspend address at 1626 Missouri Ave N, Largo, FL 33770, which reflects a regional or operational office used for specific card program administration.
Netspend Customer Service Number
The main Netspend customer service number is 1‑866‑387‑7363, available for all cardholder enquiries including account balances, transaction disputes, lost or stolen card reports, card activation, and general account support. An additional Netspend customer service number listed by the BBB is 1‑866‑609‑2020, and the Netspend corporate office in Austin can be reached directly at +1 512‑532‑8200 for corporate and business-level enquiries. For money transfer transaction issues specifically, Netspend’s Money Transmitter License page directs customers to contact 1‑866‑387‑7363 to resolve any issues with transactions covered under state money transmitter regulations.
How to Contact Netspend Corporate Office
For everyday Netspend cardholder issues including account disputes, transaction problems, card replacements, and billing enquiries, call customer service at 1‑866‑387‑7363 or use the account management and support options available through the Netspend mobile app and online account center at netspend.com. If your Netspend complaint is not resolved through standard customer service, escalate by writing to Netspend Corporation, PO Box 2136, Austin, TX 78768-2136, or for corporate-level correspondence, writing to Netspend Corporation, 701 Brazos Street, Austin, TX 78701, including your full name, card details, account email, prior case reference numbers, and a clear description of the issue and resolution requested. For corporate partnership, fintech, and business-to-business enquiries about Netspend’s paycard, white-label, and banking-as-a-service solutions, use the business contact options on netspend.com, where Netspend’s B2B team manages enterprise client and partner enquiries.
About Netspend Corporation
Netspend was founded in 1999 in Austin, Texas, by brothers Bertrand and Roy Sosa — immigrants from Mexico seeking a simpler way to manage money and make online payments without needing a traditional bank account or credit card — and grew into one of the largest prepaid debit card providers in the United States. The company went public via an IPO in 2010, was acquired by TSYS in 2013, passed to Global Payments following its 2019 merger with TSYS, and was then reacquired in May 2023 by Rêv Worldwide — also founded by the Sosa brothers — for $1 billion, before Netspend and Rêv were merged into parent company Ouro in November 2023. Today, Netspend operates as Ouro’s flagship brand, serving consumers and businesses through a nationwide network of over 130,000 reload locations and more than 100,000 distribution points, offering prepaid Visa and Mastercard products, payroll cards, earned wage access, and banking-as-a-service solutions.
Frequently Asked Questions
Where is the Netspend corporate headquarters located?
Netspend Corporation corporate headquarters is located at 701 Brazos Street, Austin, TX 78701, United States, with an official cardholder mailing address at PO Box 2136, Austin, TX 78768-2136.
What is the Netspend customer service number?
The main Netspend customer service number is 1‑866‑387‑7363, available for all cardholder enquiries including disputes, card replacements, activation, and account support, with an additional line at 1‑866‑609‑2020.
Who owns Netspend?
Netspend is owned by Ouro, a financial services and technology company formed in November 2023 by combining Netspend and Rêv Worldwide, both founded by brothers Bertrand and Roy Sosa, headquartered in Austin, Texas.
How do I contact Netspend corporate office?
To contact Netspend corporate office, call 1‑866‑387‑7363 for cardholder support, call +1 512‑532‑8200 for the corporate switchboard, or write to Netspend Corporation, PO Box 2136, Austin, TX 78768-2136 for general correspondence.
How do I make a complaint to Netspend corporate office?
To make a complaint to Netspend corporate office, first call 1‑866‑387‑7363 to log the issue and obtain a case reference number, then escalate in writing to Netspend Corporation, PO Box 2136, Austin, TX 78768-2136, or to 701 Brazos Street, Austin, TX 78701, with your account details, complaint description, and prior contact history.