AutoZone Headquarters Address, Corporate Office Location, and Contact Details

About

AutoZone, Inc. (NYSE: AZO) is the largest automotive parts and accessories retailer in the United States, headquartered at 123 South Front Street, Memphis, Tennessee 38103 — in the J.R. Hyde, III Store Support Center (SSC), a 270,000-square-foot, 8-story office building in Downtown Memphis that has served as AutoZone’s corporate headquarters since October 1995. AutoZone was founded in 1979 in Forrest City, Arkansas — originally as “Auto Shack” — before rebranding to AutoZone in 1987 and relocating its headquarters to Memphis, Tennessee, which has remained its home ever since.

AutoZone operates 7,000+ stores across the United States, Mexico, Brazil, and Puerto Rico — maintaining its position as the clear market leader in the US automotive aftermarket retail segment, ahead of competitors O’Reilly Auto Parts and Advance Auto Parts. The company employs 100,000+ professionals globally and generates annual revenues of approximately $18 billion. Philip Daniele has served as AutoZone’s CEO since 2023, succeeding longtime CEO William Rhodes III, who led the company for 17 years.

AutoZone’s Memphis headquarters — named the J.R. Hyde, III Store Support Center in honor of Joseph Reeves Hyde III, the founder of Malone & Hyde (AutoZone’s original parent company) — houses approximately 1,300+ corporate employees across executive leadership, IT, merchandising, supply chain, finance, and marketing operations. The Downtown Memphis location reflects the city’s importance as a central distribution and logistics hub for AutoZone’s vast US store network.

Quick Facts

Founded

1979 (Forrest City, AR; as “Auto Shack” — rebranded to AutoZone in 1987)

HQ

123 South Front Street, Memphis, TN 38103 (J.R. Hyde, III Store Support Center; since Oct 1995)

Mailing address

P.O. Box 2198, Dept. 8700, Memphis, TN 38101

HQ phone

(901) 495-6500

HQ fax

(901) 495-8300 / (901) 495-8316

Customer service

1-800-288-6966 (24/7)

Customer service email

customer.service@autozone.com

NYSE ticker

AZO

CEO

Philip Daniele (since 2023)

Stores

7,000+ in US, Mexico, Brazil, Puerto Rico

Employees

100,000+

Revenue

~$18B

What Brings You Here? Find the Right Contact

AutoZone customer — wrong part, defective product, or return

Call 1-800-288-6966 (24/7) or email customer.service@autozone.com. AutoZone offers a Satisfaction Guarantee — return most parts within 90 days with receipt for a full refund or exchange. Cores (used parts returned for a rebate) have a separate return process.

AutoZone store complaint — service or employee issue

For in-store complaints, the store manager is the fastest resolution path. For unresolved store complaints, call 1-800-288-6966 or email customer.service@autozone.com.

AutoZone online order

For orders placed at autozone.com — shipping status, missing items, or returns — call 1-800-288-6966 or use the Order Status feature at autozone.com.

AutoZone Rewards — points dispute

For AutoZone Rewards points disputes or account issues, call 1-800-741-9179 or visit the Rewards section at autozone.com.

AutoZone commercial account (ALLDATA or fleet)

For commercial accounts, ALLDATA subscriptions, or fleet repair program inquiries, call 1-800-288-6966 and select the commercial option.

Investor relations

Visit ir.autozone.com or write to AutoZone, Inc., Investor Relations, 123 South Front Street, Memphis, TN 38103.

Media / press

Contact AutoZone Communications through autozone.com or the Memphis HQ at (901) 495-6500.

Legal / subpoena

Serve AutoZone, Inc., 123 South Front Street, Memphis, TN 38103. AutoZone is incorporated in Nevada — registered agent in FL: C T Corporation System, 1200 South Pine Island Road, Plantation, FL 33324.

Phone & Contact Directory

Customer Service (24/7)

1-800-288-6966

Customer service email

customer.service@autozone.com

AutoZone Rewards

1-800-741-9179

Corporate HQ

(901) 495-6500

HQ fax

(901) 495-8300

Website

autozone.com

Investor relations

ir.autozone.com

Corporate Headquarters & Office Addresses

Principal global headquarters

AutoZone, Inc.
123 South Front Street (J.R. Hyde, III Store Support Center)
Memphis, TN 38103
United States
Phone: (901) 495-6500

Mailing address

AutoZone, Inc.
P.O. Box 2198, Dept. 8700
Memphis, TN 38101

International headquarters

• Mexico: AutoZone de México, S. de R.L. de C.V., Monterrey, Mexico
• Brazil: AutoZone do Brasil Ltda., São Paulo, Brazil

About the Memphis HQ: AutoZone’s J.R. Hyde, III Store Support Center at 123 South Front Street is located in Downtown Memphis, Tennessee — on the historic South Front Street corridor along the Mississippi River bluff, in the heart of Memphis’s Central Business District. The building was purchased in 1995 and extensively renovated to house AutoZone’s corporate operations — the 270,000-square-foot, 8-story structure is one of the most prominent corporate headquarters buildings in Downtown Memphis. The J.R. Hyde, III name honors Joseph Reeves Hyde III, founder of the Malone & Hyde grocery and distribution conglomerate that created Auto Shack (later AutoZone) in 1979 — acknowledging the company’s roots in the broader Memphis business ecosystem. Memphis is ideally suited for AutoZone’s logistics-intensive business: the city is home to the FedEx world hub and is one of the top 3 freight and distribution cities in the United States — making it a natural nerve center for a retailer with 7,000+ stores requiring constant inventory replenishment.

How to Escalate a Complaint

1. Call 1-800-288-6966 (24/7) — For product returns, warranty claims, and store complaint escalations. AutoZone’s Satisfaction Guarantee covers most parts within 90 days.
2. Email customer.service@autozone.com — For documented written complaints where a record matters.
3. Return in-store — For most parts and accessories, in-store returns with the original receipt are fastest. Lifetime warranty parts (such as batteries, alternators, and starters) can be exchanged at any AutoZone location.
4. Mail to the Memphis HQ — Write to AutoZone, Inc., Customer Relations, P.O. Box 2198, Memphis, TN 38101. Send certified mail with your receipt, product details, prior contact history, and resolution requested.
5. File with the BBB — AutoZone is BBB Accredited with an A+ rating. File at bbb.org.
6. File with the FTC — For deceptive pricing or misleading warranty claims, file at reportfraud.ftc.gov.
7. File with the Tennessee AG — The Tennessee AG’s consumer protection division is at tn.gov/attorneygeneral. AutoZone’s Memphis HQ makes the Tennessee AG a directly relevant authority.