Corporate Office Locations Logo
Corporate Office Locations Logo
By /

Wendy’s Headquarters Address, Corporate Office Location, and Contact Details

wendy's logo featuring a redhaired girl with pigtails and a blue collar

About

The Wendy’s Company and its principal operating subsidiary Wendy’s International, LLC are headquartered at 1 Dave Thomas Boulevard, Dublin, Ohio 43017 — a Columbus suburb — where the company has maintained its corporate home since January 29, 2006, following relocation from the original Columbus, Ohio location where founder Dave Thomas opened the first Wendy’s restaurant on November 15, 1969. The Dublin campus’s address — One Dave Thomas Boulevard — was deliberately named in honor of the brand’s founder, and serves as both the operational headquarters for Wendy’s International (the franchise operating entity) and the corporate headquarters for The Wendy’s Company (the publicly traded holding company, NASDAQ: WEN), which consolidated all headquarters operations to Dublin on December 1, 2011 after closing its former Sandy Springs, Georgia office. Wendy’s was founded on November 15, 1969 in Columbus, Ohio by Dave Thomas (1932–2002).

Wendy’s operates over 7,000 locations in 30+ countries, making it the third-largest hamburger fast food chain in the world behind McDonald’s and Burger King. The Dublin headquarters campus features campus gardens maintained by the Squarely Sustainable Council — an employee-led sustainability initiative reflecting the company’s commitment to environmental stewardship at its corporate home. Kirk Tanner serves as President and CEO.

Quick Facts

Founded

November 15, 1969 (Columbus, OH, by Dave Thomas)

Current HQ

1 Dave Thomas Boulevard, Dublin, OH 43017-5452

HQ since

January 29, 2006

Former HQ (operating co.)

Columbus, OH (1969–2006)

Former HQ (holding co.)

Sandy Springs, GA (closed December 1, 2011; 220 jobs moved to Dublin)

HQ phone

(614) 764-3100

Customer service

1-888-624-8140

NASDAQ ticker

WEN

CEO

Kirk Tanner

Founder

Dave Thomas (1932–2002)

Locations

7,000+ in 30+ countries

Revenue

~$2.2B+

Employees

17,000+

International offices

Fort Lauderdale, FL; Toronto, Canada; Sydney, Australia

Website

wendys.com

What Brings You Here? Find the Right Contact

Wendy’s customer — food quality complaint, service issue, or bad experience

Call 1-888-624-8140 or use the contact form at customer-care.wendys.com. For in-restaurant issues, the restaurant manager or franchisee is the fastest resolution path — most Wendy’s are franchise-operated.

Wendy’s mobile app / online order complaint

For mobile app order issues — missing items or incorrect charges — use the Wendy’s app support or contact customer-care.wendys.com.

Wendy’s Rewards loyalty dispute

For Wendy’s Rewards points, digital offer, or app account issues, contact Wendy’s Customer Care at 1-888-624-8140 or via the app.

Wendy’s franchise inquiry

For franchise development or franchisee support inquiries, contact Wendy’s International at 1 Dave Thomas Boulevard, Dublin, OH 43017 | (614) 764-3100. 

Investor relations (NASDAQ: WEN)

Visit ir.wendys.com or write to The Wendy’s Company, Investor Relations, 1 Dave Thomas Boulevard, Dublin, OH 43017.

Media / press

Contact Wendy’s Communications through wendys.com or the Dublin HQ at (614) 764-3100.

Legal / subpoena

Serve The Wendy’s Company / Wendy’s International, LLC, 1 Dave Thomas Boulevard, Dublin, OH 43017. Confirm the registered agent through the Ohio Secretary of State at sos.ohio.gov.

Phone & Contact Directory

Customer Service

1-888-624-8140

Corporate HQ

(614) 764-3100

HQ address

1 Dave Thomas Boulevard, Dublin, OH 43017-5452

Customer care portal

customer-care.wendys.com

Website

wendys.com

Investor relations

ir.wendys.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters (since January 29, 2006)


The Wendy’s Company / Wendy’s International, LLC
1 Dave Thomas Boulevard
Dublin, OH 43017-5452
United States
Phone: (614) 764-3100

US regional offices

  • Fort Lauderdale, FL: 200 E Broward Blvd

International offices

  • Toronto, Ontario, Canada: 250 – 2425 Matheson Blvd E
  • Sydney, New South Wales, Australia: Level 4, 13-15 Lyonpark Rd

About One Dave Thomas Boulevard and Wendy’s Dublin legacy: The decision to name Wendy’s Dublin, Ohio headquarters address One Dave Thomas Boulevard — rather than adopting a generic street name — was a deliberate tribute to the founder who passed away on January 8, 2002, just four years before the move to Dublin was completed on January 29, 2006. Dublin’s location as a prosperous Columbus suburb — in one of the most significant fast food heritage regions in the United States — keeps Wendy’s rooted in the Ohio culture and Midwestern work ethic that defined Dave Thomas’s founding vision of “quality is our recipe” and fresh, never-frozen beef as differentiators against larger rivals. The 2011 consolidation of The Wendy’s Company holding entity from Sandy Springs, Georgia to Dublin — moving 220 corporate jobs northward — unified the entire Wendy’s corporate structure under one campus for the first time and remains the defining corporate geography decision of the modern Wendy’s era.

How to Escalate a Complaint

  1. Speak with the restaurant manager or franchisee — Most Wendy’s locations are franchise-operated; the manager or owner has primary authority to resolve food, service, and order complaints.
  2. Call 1-888-624-8140 — Wendy’s primary customer service line for escalations beyond the restaurant level.
  3. Use customer-care.wendys.com — For documented written complaints about food quality, service, and order issues.
  4. Call (614) 764-3100 — Wendy’s Dublin corporate HQ line for direct escalations.
  5. Mail to the Dublin HQ — Write to The Wendy’s Company, Customer Relations, 1 Dave Thomas Boulevard, Dublin, OH 43017.
  6. Food safety / illness — file with your local county health department — County health departments have direct restaurant inspection authority over all Wendy’s locations.
  7. File with the FDA — For packaged food product safety concerns, report at reportaproblem.food.gov.
  8. File with the FTC — For deceptive advertising, unauthorized charges, or franchise disclosure concerns, file at ftc.gov/complaint.
  9. File with the BBB — The Wendy’s Company is listed with the BBB (Dublin/Columbus, OH area). File at bbb.org.
  10. File with the Ohio AG — The Ohio AG’s consumer protection division is at ohioattorneygeneral.gov. Wendy’s Dublin HQ makes the Ohio AG a directly relevant authority.
  11. Investor complaint — file with the SEC — For NASDAQ: WEN securities concerns, file at sec.gov/tcr.
Scroll to Top