Cook Out Headquarters Address, Corporate Office Location, and Contact Details
Cook Out corporate headquarters is located at 1123 Randolph Street, Thomasville, NC 27360, United States, in Thomasville, North Carolina, where the privately owned fast-food chain manages its growing network of restaurants across the Southeastern United States. Cook Out’s corporate office oversees more than 360 quick-service restaurant locations across North Carolina, South Carolina, Virginia, Georgia, Alabama, Tennessee, Kentucky, Maryland, Mississippi, West Virginia, and Florida, best known for its Cook Out Tray meal deals and more than 40 milkshake flavors. Customers, franchise partners, and media regularly need the Cook Out corporate office address and Cook Out contact details for complaints, customer satisfaction issues, and general corporate enquiries.
Quick Facts
Corporate Headquarters Address
Cook Out Restaurants, Inc., 1123 Randolph Street, Thomasville, NC 27360, United States
Corporate Office Address (also listed)
Cook Out Restaurants, 15 Laura Lane, Suite 300, Thomasville, NC 27360, United States
Corporate Office Phone Number
+1 336‑431‑1094
Customer Service Number (U.S.)
1‑866‑547‑0011
Customer Satisfaction Page
cookout.com/customer-satisfaction/
Official Website
cookout.com
Founded
1989, Greensboro, North Carolina, by Morris Reaves
Industry
Quick-service restaurants / fast food
Cook Out Corporate Headquarters Address
The primary Cook Out corporate headquarters address is Cook Out Restaurants, Inc., 1123 Randolph Street, Thomasville, NC 27360, United States, with an additional corporate office address listed at 15 Laura Lane, Suite 300, Thomasville, NC 27360, both in Thomasville, North Carolina. As a privately owned company founded by Morris Reaves and operated by his son Jeremy Reaves as CEO, Cook Out maintains a deliberately low corporate profile with no publicly listed investor relations or media relations contacts, keeping its corporate operations lean and privately managed from Thomasville. The Thomasville corporate address is the correct location for all formal written correspondence directed to Cook Out corporate office.
Cook Out Customer Service Number
The main Cook Out customer service number is 1‑866‑547‑0011, which connects guests to Cook Out’s customer service representatives for complaints, feedback, and general enquiries about any Cook Out restaurant location. Cook Out also provides an online customer satisfaction form at cookout.com/customer-satisfaction/, where guests can submit feedback about their dining experience at a specific Cook Out restaurant, including food quality, service, and order accuracy issues. The Cook Out corporate office switchboard can also be reached at +1 336‑431‑1094 for corporate and business-level enquiries directed to the Thomasville headquarters.
How to Contact Cook Out Corporate Office
For everyday Cook Out guest complaints, order issues, food quality feedback, and general customer enquiries, call customer service at 1‑866‑547‑0011 or submit a complaint through the online customer satisfaction form at cookout.com/customer-satisfaction/, including the restaurant location, visit date, and a description of the issue. If your Cook Out complaint is not resolved through customer service, escalate by calling the corporate office at +1 336‑431‑1094 or sending written correspondence to Cook Out Restaurants, Inc., 1123 Randolph Street, Thomasville, NC 27360, with your contact details, restaurant location, visit date, and the resolution you are requesting. As Cook Out is a privately owned company, there are no publicly listed investor relations, media relations, or franchise development contacts, and all external enquiries should be directed through the customer service line or corporate mailing address.
About Cook Out
Cook Out was founded in 1989 by Morris Reaves with the opening of its first restaurant on Randleman Road in Greensboro, North Carolina, starting as a drive-thru and walk-up concept focused on affordable burgers, hot dogs, and milkshakes. Over more than 35 years the chain has grown to over 360 locations across 11 states in the Southeastern United States, remaining entirely privately owned and operated by the Reaves family, with Morris Reaves as owner and his son Jeremy Reaves serving as CEO. Cook Out is best known for its signature Cook Out Tray — one of the most affordable combo meal deals in American fast food — and its selection of more than 40 milkshake flavors, and has expanded its presence with NASCAR sponsorships including the Southern 500 at Darlington Raceway.
Frequently Asked Questions
Where is the Cook Out corporate headquarters located?
Cook Out corporate headquarters is located at 1123 Randolph Street, Thomasville, NC 27360, United States, with an additional office at 15 Laura Lane, Suite 300, Thomasville, NC 27360.
What is the Cook Out customer service number?
The main Cook Out customer service number is 1‑866‑547‑0011, available for guest complaints and feedback about any Cook Out restaurant location.
Is Cook Out a franchise or privately owned?
Cook Out is entirely privately owned by Morris Reaves and the Reaves family, with Jeremy Reaves serving as CEO, and the company does not operate as a franchise — all locations are company-owned.
How do I contact Cook Out corporate office?
To contact Cook Out corporate office, call +1 336‑431‑1094, call customer service at 1‑866‑547‑0011, or write to Cook Out Restaurants, Inc., 1123 Randolph Street, Thomasville, NC 27360, including your full contact details and the nature of your enquiry.
How do I make a complaint to Cook Out corporate office?
To make a complaint to Cook Out corporate office, first call customer service at 1‑866‑547‑0011 or submit a form at cookout.com/customer-satisfaction/ to log the issue, then escalate in writing to Cook Out Restaurants, Inc., 1123 Randolph Street, Thomasville, NC 27360 if the complaint remains unresolved