Lumen Technologies Headquarters Address, Corporate Office Location, and Contact Details
Lumen Technologies corporate headquarters is located at 100 CenturyLink Drive, Monroe, LA 71203, United States, in Monroe, Louisiana, where the company has been anchored since its origins as CenturyTel and later CenturyLink before rebranding to Lumen Technologies in September 2020. Lumen’s corporate office oversees a global fiber network delivering secure networking, edge cloud, and AI-ready infrastructure solutions to enterprise, government, and wholesale customers across the United States and internationally. Customers, enterprise clients, investors, and media regularly need the Lumen Technologies corporate office address and Lumen contact details for service enquiries, billing disputes, complaints, and corporate matters.
Quick Facts
Corporate Headquarters Address
Lumen Technologies, Inc., 100 CenturyLink Drive, Monroe, LA 71203, United States
Corporate Office Phone Number
+1 318‑388‑9000
U.S. Sales Number
1‑800‑871‑9244
Asia Pacific Headquarters
3 Irving Road, #06‑01 Tai Seng Centre, Singapore 369522 (Main: +65 6037 9040)
Key U.S. Office — Atlanta
2 Ravinia Drive, Atlanta, GA 30346
Key U.S. Office — Chicago
222 West Adams Street, Suite 3200, Chicago, IL 60606
Official Website
lumen.com
Industry
Telecommunications, networking, cloud solutions, and managed services
Lumen Technologies Corporate Headquarters Address
The primary Lumen Technologies corporate headquarters address is Lumen Technologies, Inc., 100 CenturyLink Drive, Monroe, LA 71203, United States, the address listed on the company’s official office locations page and all corporate and investor filings. While Monroe, Louisiana, serves as the official corporate headquarters, Lumen operates a network of key U.S. corporate offices including Atlanta, Chicago, Herndon, Chesterfield, Denver, New York, and Los Angeles, reflecting the company’s wide geographic presence across its enterprise and government client base. The Monroe headquarters is the correct primary address for all formal written corporate correspondence and investor relations communications directed to Lumen Technologies.
Lumen Technologies Customer Service and Sales Number
The primary Lumen Technologies U.S. sales and customer contact number is 1‑800‑871‑9244, which connects enterprise and business clients to Lumen’s sales and support teams for networking, cloud, and managed services enquiries. The corporate headquarters direct phone number is +1 318‑388‑9000, which connects to the Monroe headquarters switchboard for general corporate and business-level enquiries. For support information and service-specific contacts, Lumen directs customers to the Lumen Customer Handbook and the support resources available on lumen.com, which provides region-specific and service-specific contact numbers for enterprise clients.
How to Contact Lumen Technologies Corporate Office
For enterprise networking, cloud, and managed services sales and support enquiries, call 1‑800‑871‑9244 (Option 3 for U.S. Sales) or use the contact and support resources on lumen.com, where service-specific help and account management options are available. If your Lumen Technologies complaint or service issue is not resolved through standard support channels, escalate by calling the Monroe corporate headquarters at +1 318‑388‑9000 or sending written correspondence to Lumen Technologies, Inc., 100 CenturyLink Drive, Monroe, LA 71203, including your account details, service description, prior contact history, and the resolution you are requesting. For media and investor relations, Lumen Technologies is publicly traded and provides dedicated investor relations and press contacts through its corporate investor relations section on lumen.com, where financial filings, press releases, and executive contacts are maintained.
About Lumen Technologies
Lumen Technologies traces its origins to the founding of Oak Ridge Telephone Company in Monroe, Louisiana, in 1930, evolving over decades through a series of mergers and acquisitions — including the major acquisition of Level 3 Communications in 2017 — into one of the largest telecommunications and networking companies in the United States. The company rebranded from CenturyLink to Lumen Technologies in September 2020 to reflect its strategic pivot from traditional telephone services toward digital connectivity, enterprise networking, edge cloud, and AI-ready infrastructure for large enterprise and government customers. Lumen Technologies’ corporate headquarters in Monroe, Louisiana, coordinates global network operations, enterprise client services, technology development, and corporate strategy across its extensive U.S. and international fiber network.
Frequently Asked Questions
Where is the Lumen Technologies corporate headquarters located?
Lumen Technologies corporate headquarters is located at 100 CenturyLink Drive, Monroe, LA 71203, United States, in Monroe, Louisiana, where the company has been headquartered since its origins as CenturyTel.
What is the Lumen Technologies customer service number?
The main Lumen Technologies U.S. sales and customer service number is 1‑800‑871‑9244, and the Monroe corporate headquarters can be reached directly at +1 318‑388‑9000.
What was Lumen Technologies previously called?
Lumen Technologies was previously called CenturyLink before rebranding in September 2020, and before that operated as CenturyTel for many years prior to its own rebranding and major acquisitions including Level 3 Communications.
How do I contact Lumen Technologies corporate office?
To contact Lumen Technologies corporate office, call +1 318‑388‑9000 or 1‑800‑871‑9244, or write to Lumen Technologies, Inc., 100 CenturyLink Drive, Monroe, LA 71203, including your full contact details and the nature of your enquiry.
How do I make a complaint to Lumen Technologies corporate office?
To make a complaint to Lumen Technologies corporate office, first contact the relevant support or account team at 1‑800‑871‑9244 to log the issue and obtain a case number, then escalate in writing to Lumen Technologies, Inc., 100 CenturyLink Drive, Monroe, LA 71203, with your account details, service information, and prior case reference if the matter remains unresolved.