MetLife Headquarters Address, Corporate Office Location, and Contact Details

About

MetLife Inc. is one of the world’s largest insurance and financial services companies, headquartered at 200 Park Avenue, New York, NY 10166 — the iconic MetLife Building, a 59-story skyscraper formerly known as the Pan Am Building, with direct access to Grand Central Terminal in Midtown Manhattan. Founded in 1868 as the Metropolitan Life Insurance Company, MetLife trades on NYSE under MET, serves 90M+ customers across 60+ countries, and employs 43,000+ people worldwide.

Quick Facts

Founded

1868 (New York, NY)

Industry

Insurance, annuities & employee benefits

HQ Address

200 Park Avenue, New York, NY 10166

NYSE Ticker

MET

Employees

43,000+

Corporate Phone

(212) 578-2211

Customer Service

1-800-638-5000

Website

metlife.com

What Brings You Here? Find the Right Contact

MetLife insurance customer — policy, claim, or billing dispute

Call 1-800-638-5000 or log in at metlife.com to manage your policy, file a claim, and submit billing disputes.

MetLife employee benefits inquiry (group plans)

For employer-sponsored dental, vision, disability, or life insurance, contact your HR department first, then call the number on your MetLife benefits card or visit metlife.com/employee-benefits.

MetLife pet insurance inquiry

For MetLife Pet Insurance questions, call 1-800-638-5000 or visit metlifepetinsurance.com.

MetLife retirement and annuity inquiry

For annuities and retirement plan accounts, contact MetLife at 1-800-638-5000 or visit metlife.com/annuities.

Investor relations (NYSE: MET)

Contact MetLife Investor Relations at (212) 578-2211 or via the web form at investor.metlife.com/contact or write to MetLife Inc., Investor Relations, 200 Park Avenue, New York, NY 10166.

Legal / subpoena

Serve MetLife Inc., 200 Park Avenue, New York, NY 10166. Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov (incorporated in Delaware).

Phone & Contact Directory

Customer service

1-800-638-5000

Corporate HQ

(212) 578-2211

Website

metlife.com

Investor relations

investor.metlife.com

Corporate Headquarters & Office Addresses

Principal HQ

200 Park Avenue, New York, NY 10166

Whippany, NJ Office

One MetLife Way, 67 Whippany Rd, Whippany, NJ 07981

Bridgewater, NJ Office

501 Route 22, Bridgewater, NJ 08807

Cary, NC Office

101–201 MetLife Way, Cary, NC 27513

Tampa, FL Office

18210 Crane Nest Drive, Tampa, FL 33647

Clarks Summit, PA Office

1028 Morgan Highway, Clarks Summit, PA 18411

Greenville, SC Office

651 Brookfield Parkway, Greenville, SC 29607

São Paulo, Brazil

Avenida Engenheiro Luis Carlos Berrini, 1253

London, UK

1 Canada Square, London, E14 5AB

Santiago, Chile

Calle Agustinas 640

How to Escalate a Complaint

1. Call 1-800-638-5000 — MetLife’s primary customer service line for policy, claim, and billing escalations.
2. Log in at metlife.com — Manage claims, submit disputes, and track resolutions through the secure member portal.
3. Mail to the New York HQ — Write to MetLife Inc., Customer Relations, 200 Park Avenue, New York, NY 10166.
4. File with your state’s Department of Insurance — State insurance commissioners have direct regulatory authority over MetLife’s policies in each state.
5. File with the New York DFS — The New York Department of Financial Services at dfs.ny.gov regulates MetLife’s New York–based insurance operations.
6. File with the CFPB — For annuity, retirement, or financial product complaints, file at consumerfinance.gov/complaint.
7. File with the FTC — For deceptive marketing or unfair billing practices, file at ftc.gov/complaint.
8. File with the SEC — For NYSE: MET securities concerns, file at sec.gov/tcr.
9. File with the BBB — MetLife Inc. is listed with the BBB (New York, NY). File at bbb.org