Optum Headquarters Address, Corporate Office Location, and Contact Details

optum

About

Optum is the health services segment of UnitedHealth Group Incorporated (NYSE: UNH) — the world’s largest health insurance and health services company — with its global corporate headquarters at 11000 Optum Circle, Eden Prairie, Minnesota 55344, in the southwest suburb of the Minneapolis–Saint Paul metropolitan area. Optum was formally launched as a unified brand in 2011 to consolidate UnitedHealth Group’s diverse health services businesses — previously operating under separate brands — into a single, integrated health services platform.

Optum operates across three core business segments: OptumHealth (care delivery — physician groups, surgical centers, urgent care, behavioral health, and home care); OptumInsight (healthcare analytics, data, technology, and consulting — including the Change Healthcare division); and OptumRx (pharmacy care services, PBM, and home delivery pharmacy). Together, these three segments make Optum the largest component of UnitedHealth Group’s revenues — generating approximately $220+ billion in combined revenues, which exceeds many of the world’s largest standalone corporations. Optum employs approximately 300,000+ professionals globally, making it one of the largest employers in the United States.

Note on building address variants: Optum’s own website lists the headquarters as “1 Optum Circle, Eden Prairie, MN 55344” — while LinkedIn, Seamless.AI, and Built In list it as “11000 Optum Circle, Eden Prairie, MN 55344.” Both refer to the same Eden Prairie campus; “1 Optum Circle” is the official building/suite address used in Optum’s corporate filings, while “11000 Optum Circle” appears in mapping and database systems.

Quick Facts

Founded

2011 (as Optum brand; UHG health services operations predate this)

HQ

11000 Optum Circle (also cited as 1 Optum Circle), Eden Prairie, MN 55344

HQ phone

1-888-445-8745

Parent company

UnitedHealth Group Incorporated (NYSE: UNH)

CEO

Rex Shain

Employees

300,000+ globally

Business segments

OptumHealth, OptumInsight, OptumRx

EMEA HQ

Block C, One Spencer Dock, Dublin 1, Ireland

India HQ

Gurugram, Haryana (largest non-US presence; 50,000+ employees)

What Brings You Here? Find the Right Contact

OptumRx — prescription or pharmacy complaint 

Call OptumRx at 1-855-842-6337 (home delivery, 24/7) or visit optumrx.com. Mail OptumRx correspondence to: OptumRx, PO Box 509075, San Diego, CA 92150-9075. OptumRx corporate address: 11000 Optum Circle, Eden Prairie, MN 55344.

OptumHealth — medical care or provider complaint

 For issues with Optum-affiliated physicians, urgent care centers, or behavioral health providers, call 1-888-445-8745 or visit optum.com/contact-us.

OptumInsight / Change Healthcare — data breach complaint

In February 2024, Change Healthcare (an OptumInsight subsidiary) suffered the largest healthcare data breach in US history, affecting an estimated 100 million+ individuals. For Change Healthcare data breach inquiries, visit changecybersupport.com.

Insurance claim or health coverage dispute (UnitedHealthcare)

Optum handles health services, not insurance claims directly. For insurance claim disputes, contact UnitedHealthcare at 1-866-414-1959 or myuhc.com — the insurance segment of UnitedHealth Group.

Investor relations

 Optum is a segment of UnitedHealth Group (not separately publicly traded). Visit investors.unitedhealthgroup.com or write to UnitedHealth Group, Investor Relations, 9900 Bren Road East, Minnetonka, MN 55343.

Media / press

 Contact Optum Communications at optum.com or the Eden Prairie HQ at 1-888-445-8745.

Legal / subpoena

 Serve Optum, Inc. at 11000 Optum Circle, Eden Prairie, MN 55344, or its parent UnitedHealth Group at 9900 Bren Road East, Minnetonka, MN 55343. Optum is incorporated in Delaware — confirm the registered agent via corp.delaware.gov.

Phone & Contact Directory

General / OptumHealth

1-888-445-8745

OptumRx Home Delivery

1-855-842-6337 (24/7)

OptumRx mail

PO Box 509075, San Diego, CA 92150-9075

Website

optum.com

Contact form

optum.com/contact-us

UnitedHealthcare (insurance)

myuhc.com

Corporate Headquarters & Office Addresses

Principal global headquarters


Optum, Inc. / Optum Services, Inc.
11000 Optum Circle (also: 1 Optum Circle)
Eden Prairie, MN 55344
United States
Phone: 1-888-445-8745

OptumRx mailing address


PO Box 509075
San Diego, CA 92150-9075

Parent company


UnitedHealth Group
9900 Bren Road East
Minnetonka, MN 55343

EMEA headquarters


Block C, One Spencer Dock
Dublin 1, D01 X9R7
Ireland

Key US offices

  • Ann Arbor, MI | Atlanta, GA | Baltimore, MD | Dallas, TX | Hartford, CT
  • Houston, TX | Jacksonville, FL | Las Vegas, NV | Louisville, KY | Madison, WI
  • Minneapolis, MN | Nashville, TN | Philadelphia, PA | Phoenix, AZ
  • Raleigh, NC | San Diego, CA | Washington, DC | Detroit, MI

Key international offices

  • India: Bengaluru, Chennai, Gurugram (Gurgaon), Hyderabad, Noida, Pune (50,000+ employees)
  • Philippines: Pasig, Metro Manila (Kalawaan); Cebu
  • Brazil: Rua Arquiteto Olavo Redig de Campos, 105, EZ Towers, São Paulo
  • Belfast, Northern Ireland: significant operations center

How to Escalate a Complaint

  1. Call 1-888-445-8745 or use optum.com/contact-us — For OptumHealth (care delivery) and general Optum inquiries, this is the primary escalation line.
  2. Call OptumRx at 1-855-842-6337 (24/7) — For pharmacy-specific issues — incorrect prescription, billing error, or delivery problem.
  3. File with the CFPB — For OptumRx pharmacy billing disputes and OptumHealth financial care complaints, the CFPB’s health financial services jurisdiction covers Optum’s consumer-facing financial activities.
  4. File with your state Insurance Commissioner — For complaints about Optum services that are tied to your UnitedHealthcare insurance plan, your state’s insurance commissioner has direct regulatory authority.
  5. File with your state Board of Pharmacy — For OptumRx prescription errors or patient safety issues, your state Board of Pharmacy has licensing authority over OptumRx.
  6. File with HHS OCR (HIPAA) — For medical privacy violations or HIPAA breaches involving Optum providers or OptumRx, file with the HHS Office for Civil Rights at hhs.gov/ocr.
  7. Change Healthcare data breach — If you were affected by the 2024 Change Healthcare breach, visit changecybersupport.com and file with HHS OCR at hhs.gov/ocr.
  8. Mail to the Eden Prairie HQ — Write to Optum, Customer Relations, 11000 Optum Circle, Eden Prairie, MN 55344 (certified mail).
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