HomeGoods Headquarters Address, Corporate Office Location, and Contact Details

About

HomeGoods is an American off-price home fashions chain headquartered in Framingham, Massachusetts at 770 Cochituate Road. It was founded in 1992 and sells furniture, rugs, bedding, kitchenware, décor, and other home products through a large U.S. store network.

The brand operates under The TJX Companies, Inc., the public parent company behind T.J. Maxx, Marshalls, Sierra, and Homesense. TJX reported $56.4 billion in fiscal 2025 net sales, while HomeGoods U.S. and related home concepts remained an important part of that growth.

Quick Facts

Founded

1992

HQ

770 Cochituate Road, Framingham, MA 01701

Industry

Off-Price Home Goods / Retail

Parent Company

The TJX Companies, Inc. (NYSE: TJX)

TJX CEO & President

Ernie Herrman

TJX CFO

John Klinger

HomeGoods U.S. comp sales growth (FY2025)

5% in Q4, 7% for the year according to TJX’s fiscal 2025 earnings release.

TJX Total FY2025 Net Sales

$56.4 billion

HomeGoods long-term store potential

1,800 locations

Website

homegoods.com

What Brings You Here? Find the Right Contact

Store complaint / return / refund

Call 1-800-888-0776 or review policy details at homegoods.com/faq HomeGoods primarily handles sales in-store, so store managers often resolve return or service issues faster than corporate support.

Gift card issue

Call 1-800-888-0776 for help with balance checks, lost cards, or usage problems. Public corporate listings consistently associate this number with HomeGoods customer support.

Corporate / business inquiry

The Framingham headquarters is commonly listed at 1-508-390-1000 for company-level contact. Public business directories also identify 770 Cochituate Road as the main corporate address.

Store locator / local issue

Use homegoods.com/locator to identify your local store first, because location-specific issues are often best handled directly with the store.

Investor relation

HomeGoods does not report separately because it is part of TJX. Investor and corporate financial matters are handled through TJX at the parent-company level.

Legal / formal correspondence

Written corporate correspondence is generally directed to TJX at 770 Cochituate Road, Framingham, MA 01701, because HomeGoods operates within the TJX corporate structure.

Phone Directory

Customer Service

1-800-888-0776 — Returns, store complaints, gift card issues, and general support.

Corporate Headquarters

1-508-390-1000 — TJX corporate switchboard in Framingham for business and corporate matters.

FAQ / Customer help

homegoods.com/faq — Return policy and store-service information.

Store Locator

homegoods.com/locator — Find a local store for store-specific issues.

Corporate Headquarters Address

The TJX Companies, Inc. (HomeGoods Division)

770 Cochituate Road
Framingham, MA 01701
United States

How to Escalate a Complaint

1. Start with the store manager. For most in-store issues, the store manager is the fastest escalation point and can often handle refunds, product complaints, and service problems immediately.
2. Call customer service at 1-800-888-0776. Ask for a case or reference number and request a supervisor if the first representative cannot solve the issue.
3. Write to corporate at the Framingham address. Send a formal complaint to 770 Cochituate Road, Framingham, MA 01701 with your receipt details, store location, and requested resolution. Public business listings identify this as the main corporate office.
4. File with the BBB. Complaints related to HomeGoods are commonly routed through The TJX Companies’ Better Business Bureau profile. BBB complaint records show TJX handling HomeGoods-related responses.
5. File with the Massachusetts Attorney General or dispute the charge with your card issuer if the issue involves billing, refund refusal, or unresolved consumer protection concerns. TJX is headquartered in Massachusetts, making state-level consumer escalation relevant.