Anthem Headquarters Address, Corporate Office Location, and Contact Details
About
Anthem, Inc. rebranded to Elevance Health, Inc. on June 28, 2022 — shares began trading on NYSE under the new ticker ELV, replacing ANTM. The Anthem name continues as a subsidiary brand for Elevance Health’s Blue Cross Blue Shield licensed health plans; other new subsidiary brands include Carelon (healthcare services) and Wellpoint (government programs).
Elevance Health is headquartered at 220 Virginia Avenue, Indianapolis, IN 46204 — a facility the company invested $20 million to renovate in 2018 when it relocated from Monument Circle (its prior headquarters since the 1990s, now vacated). As of 2025, Elevance Health serves 45.2 million medical members, employs 97,100 people, and reported FY2025 operating revenue of $197.6 billion — up 13% from 2024 — making it Indiana’s largest publicly traded company.
Quick Facts
Current Legal Name
Elevance Health, Inc. (formerly Anthem, Inc.)
Ticker: NYSE
ELV (formerly ANTM; changed June 28, 2022)
HQ
220 Virginia Avenue, Indianapolis, IN 46204
HQ Phone
(317) 488-5000
Prior HQ (vacated 2018)
120 Monument Circle, Indianapolis, IN 46204
Founded
1944, Indianapolis, Indiana
President & CEO
Gail K. Boudreaux
FY2025 Revenue
$197.6 billion operating revenue (up 13% YoY)
Medical Members
45.2 million (2025)
Employees
97,100
Key Subsidiaries
Anthem (BCBS plans), Carelon (healthcare services), Wellpoint (government programs), CarelonRx (pharmacy)
What Brings You Here? Find the Right Contact
Member services (health plan, claims, benefits)
Your member services number is printed on the back of your insurance ID card — this always routes fastest to your specific plan type. The general toll-free member line is 1-833-401-1577.
Claims dispute / denial appeal
Call member services and request to file a formal appeal (grievance and appeal). Federal law (ACA, ERISA) requires insurers to provide internal appeal rights — most plans allow up to 180 days from the denial date to file a Level 1 internal appeal. If the internal appeal is denied, you have the right to an external independent review — request this explicitly.
Provider / physician inquiry
Providers should call 1-800-676-BLUE (2583) or access the Availity provider portal (availity.com) for claim status, credentialing, and contracting.
Employer group / benefits administrator
Call 1-800-985-0999 or contact your assigned account representative.
Ethics and compliance violations
AnthemEthicsHelpline.com | 1-877-725-2702 (domestic) | (317) 287-5699 (worldwide) | ethicsandcompliance@elevancehealth.com
Legal / subpoena
Serve Elevance Health, Inc. at 220 Virginia Avenue, Indianapolis, IN 46204 (Indiana corporation). Confirm registered agent via inbiz.in.gov.
Phone Directory
Member Services (General)
1-833-401-1577
Customer Service
1-877-725-2702
Provider Services
1-800-676-BLUE (2583)
Employer Group
1-800-985-0999
Indianapolis HQ (Main)
(317) 488-5000
Ethics Helpline (Domestic)
1-877-725-2702
Ethics Helpline (Worldwide)
(317) 287-5699
ethicsandcompliance@elevancehealth.com
Indiana Member Contact
anthem.com/in/contact-us
Corporate Contact
elevancehealth.com/contact-us
Corporate Headquarters Address
Elevance Health, Inc. (formerly Anthem, Inc.)
220 Virginia Avenue
Indianapolis, IN 46204
Phone: (317) 488-5000
Note: 120 Monument Circle, Indianapolis, IN 46204 is the prior headquarters, vacated in 2018.
How to Escalate a Complaint
- File a formal appeal / grievance via member services (number on your ID card). Get a case reference number. You have up to 180 days from a denial to file a Level 1 internal appeal in most plans.
- Request an Expedited Appeal for urgent/ongoing care. Federal rules require response to expedited internal appeals within 72 hours.
- Request External Independent Review after internal denial. ACA Section 2719 gives all non-grandfathered plan members the right to external independent review of claim denials.
- Send a certified letter to the Indianapolis HQ. Elevance Health, Inc., Attn: Member Appeals & Grievances, 220 Virginia Avenue, Indianapolis, IN 46204 — include member ID, plan name, claim reference, all prior case numbers, and specific resolution requested.
- File with your state Insurance Commissioner. Indiana residents: in.gov/idoi or (317) 232-2385. State insurance commissioners have direct enforcement authority over health insurers.
- File with the BBB under the Indianapolis, IN chapter.
- File with your state AG for deceptive coverage representations and systematic billing errors.
- File with CMS (Medicare/Medicaid plans) at medicare.gov or 1-800-MEDICARE (1-800-633-4227).
- File with the Dept. of Labor EBSA (employer ERISA plans) at dol.gov/agencies/ebsa or 1-866-444-3272. EBSA can investigate ERISA violations and compel compliance.
- Consult a health insurance attorney or patient advocate for high-value denials (surgery, oncology, specialty drugs) — many work on contingency for ERISA disputes.