Ulta Beauty Headquarters Address, Corporate Office Location, and Contact Details

About

Ulta Beauty, Inc. (NASDAQ: ULTA) is an American specialty beauty retailer headquartered at 1000 Remington Boulevard, Suite 120, Bolingbrook, Illinois 60440 — a suburb of Chicago approximately 28 miles southwest of the city. Founded on January 9, 1990 by Richard George and Terry Hanson as “Ulta3” — later renamed Ulta Salon, Cosmetics & Fragrance and eventually Ulta Beauty — the company pioneered the “all things beauty, all in one place” retail concept, combining prestige and mass cosmetics, fragrance, skincare, haircare, and salon services under a single roof in an off-mall, value-oriented store format. Today Ulta Beauty is the largest US specialty beauty retailer by both store count and revenue. As of the end of fiscal year 2025 (ending February 1, 2026), Ulta operated 1,505 stores across all 50 US states alongside 86 Space NK stores in the UK and Ireland following its 2025 acquisition of the luxury British beauty chain. Additionally, Ulta has opened stores internationally through a joint venture with Grupo Axo in Mexico (9 stores as of Q4 FY2025) and a franchise partnership with Alshaya in the Middle East (2 stores as of Q4 FY2025). For full fiscal year 2025, Ulta generated record net sales of $12.4 billion — up 9.7% year over year — with comparable sales growth of 5.4%, operating income of $1.5 billion (12.4% of net sales), and diluted EPS of $25.64. Ulta’s corporate campus in Bolingbrook spans approximately 200,000 sq ft and serves as the hub for all executive leadership, merchandising, marketing, digital, finance, and supply chain functions.

Quick Facts

Founded

January 9, 1990 (Bolingbrook, IL)

HQ

1000 Remington Boulevard, Suite 120, Bolingbrook, IL 60440

HQ size

~200,000 sq ft

HQ phone

(630) 410-4800

HQ hours

Mon–Thu 8:00am–4:00pm CST; Fri 8:00am–12:00pm CST

Customer service

1-866-983-8582 (Mon–Sun 7:00am–11:00pm CST)

NASDAQ Ticker

ULTA

President & CEO

Kecia Steelman (since early 2025)

CFO

Paula Oyibo

Net sales (FY2025, ending Feb 1, 2026)

$12.4 billion (up 9.7% YoY)

Comparable sales growth (FY2025)

5.4%

Diluted EPS (FY2025)

$25.64

US stores

1,505

International stores

86 Space NK (UK/Ireland) + 9 Mexico + 2 Middle East

Employees

~45,000

Website

ulta.com / ulta.com/investor

What Brings You Here? Find the Right Contact

Ulta Beauty shopper — order, return, or in-store complaint

Call 1-866-983-8582 (Mon–Sun 7:00am–11:00pm CST) or visit ulta.com/help. Online orders placed at ulta.com can be returned in-store or by mail within 60 days of purchase.

Ultamate Rewards (loyalty program) inquiry

Manage your Ultamate Rewards account at ulta.com or call 1-866-983-8582. For missing points, tier status questions, or account access issues, have your account email and recent receipt ready.

Ulta Beauty Credit Card (Comenity Bank) inquiry

The Ulta Beauty Credit Card and Ulta Beauty Mastercard are issued by Comenity Bank. For billing disputes, unauthorized charges, or payment inquiries, call the number on the back of your card or visit ulta.syf.com. Comenity Bank handles all credit card disputes — not Ulta’s main customer service line.

Salon service complaint

Ulta Beauty operates full-service salons offering hair, skin, and brow services inside its stores. For salon service quality complaints, speak with the salon manager directly at the store location. Escalate through 1-866-983-8582 if unresolved.

Space NK inquiry (UK/Ireland stores)

Space NK operates as a separately branded business under Ulta Beauty ownership. Contact Space NK through spacenk.com.

Target/Ulta Beauty partnership

Ulta’s shop-in-shop partnership with Target — where Ulta products are sold inside Target stores — is set to conclude in 2026. For Target/Ulta purchases or complaints, contact Target’s customer service, as those transactions are fulfilled by Target.

Vendor / supplier / brand partnership inquiry

Direct beauty brand and supplier inquiries to Ulta Beauty, Inc., 1000 Remington Boulevard, Suite 120, Bolingbrook, IL 60440. Ulta carries over 600 beauty brands across prestige and mass categories.

Media / press

Contact Ulta Beauty’s communications team through ulta.com/investor or the Bolingbrook corporate office at (630) 410-4800.

Investor relations

Visit ulta.com/investor or write to Ulta Beauty, Inc., 1000 Remington Boulevard, Suite 120, Bolingbrook, IL 60440. NASDAQ: ULTA. Phone: (630) 410-4800.

Legal / subpoena

Serve Ulta Beauty, Inc., 1000 Remington Boulevard, Suite 120, Bolingbrook, IL 60440. Ulta is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Customer Service

1-866-983-8582 — Orders, returns, Ultamate Rewards, salon, and general inquiries. Mon–Sun 7:00am–11:00pm CST.

Corporate HQ / Investor Relations

(630) 410-4800 — Vendor, media, investor, and executive-level inquiries. Mon–Thu 8:00am–4:00pm, Fri 8:00am–12:00pm CST.

Alternate corporate line

(630) 759-6581

Website

ulta.com/help — Online order tracking, returns, live chat, and full help center.

Corporate Headquarters & Office Addresses

Principal executive headquarters

Ulta Beauty, Inc.
1000 Remington Boulevard, Suite 120
Bolingbrook, IL 60440
United States

Distribution & fulfillment centers

Bolingbrook, IL 60440 — 871-MFC (new distribution center, operational August 2024)
Hendersonville, NC
Plymouth, MA
Richmond, KY (DC opened 2021)
Kennesaw, GA
El Segundo, CA
Lexington, SC
Union Gap, WA

Additional corporate offices:

Chicago, IL (city office for talent and digital teams)

International headquarters:

Space NK: London, UK (operates under Ulta Beauty ownership from legacy Space NK HQ)

Ulta Beauty’s Bolingbrook headquarters is a 200,000 sq ft campus housing all executive leadership, merchandising, marketing, digital, technology, finance, human resources, and supply chain functions. The campus underwent a major renovation and audio/visual upgrade in partnership with BOS (Building Office Solutions) to modernize its multipurpose rooms, conference rooms, satellite reception, and café areas in line with the company’s growth. The first Ulta store was opened in Bolingbrook in 1990 — making it the birthplace and long-standing home base of the company.

How to Escalate a Complaint

Call 1-866-983-8582 first (Mon–Sun, 7am–11pm CST) — Document the date, rep name, and any case reference number. For return disputes, missing Ultamate Rewards points, or online order errors, request a supervisor.
Use Ulta’s online help center at ulta.com/help — The help center supports live chat and creates a written record of your complaint tied to your account and order.
Speak with the store manager directly — For in-store purchase or salon service complaints, the store manager has direct authority to process returns, resolve disputes, and escalate to the regional operations team.
Contact Comenity Bank separately for credit card disputes — If your complaint involves the Ulta Beauty Credit Card or Ulta Beauty Mastercard, the correct dispute channel is Comenity Bank — not Ulta’s main customer service. Call the number on the back of your card.
Send a certified letter to the Bolingbrook HQ — Write to Ulta Beauty, Inc., Customer Resolution, 1000 Remington Boulevard, Suite 120, Bolingbrook, IL 60440. Include your order number, account email, prior contact references, and the specific resolution requested.
File with the BBB — Ulta Beauty is listed with the BBB. File at bbb.org.
File with the FTC — For deceptive promotions, misleading return policies, or pricing violations, file at reportfraud.ftc.gov.
File with the Illinois AG — The Illinois Attorney General’s consumer protection division can be reached at illinoisattorneygeneral.gov/consumers. Ulta’s Bolingbrook HQ makes the Illinois AG a relevant escalation authority.
File with the CFPB — For Ulta Beauty Credit Card billing disputes unresolved through Comenity Bank, file at consumerfinance.gov/complaint.

Executive Leadership

Kecia Steelman — President & CEO (since early 2025)

Steelman became Ulta Beauty’s President and CEO in 2025, succeeding Dave Kimbell. She previously served as Chief Operating Officer, overseeing store operations, supply chain, and technology infrastructure across Ulta’s 1,500+ store network. Under her leadership in her first full fiscal year, Ulta staged a strong business turnaround — FY2025 net sales grew 9.7% to $12.4 billion, comparable sales accelerated to 5.4%, and the company completed its first major international acquisition (Space NK) while launching franchised and JV stores in Mexico and the Middle East. Her strategic framework — “Ulta Beauty Unleashed” — centers on assortment expansion, e-commerce growth (which delivered mid-teen comp growth in Q4 FY2025), brand building, and international expansion. Glossy named her to its Glossy 50 list for 2025, citing the consistent sales reacceleration across each successive quarter of the fiscal year.

Paula Oyibo — Chief Financial Officer

Oyibo oversees Ulta Beauty’s financial reporting, capital allocation, and investor relations strategy. Under her stewardship in FY2025, Ulta generated $1.5 billion in operating income (12.4% of net sales), diluted EPS of $25.64 (up 1.2% YoY), and ended the year with $424.2 million in cash. She is a regular presence on Ulta’s quarterly earnings calls and managed the financial execution of the Space NK acquisition — Ulta’s first international M&A transaction.