WinCo Foods Headquarters Address, Corporate Office Location, and Contact Details

About

WinCo Foods, Inc. is a privately held, majority employee-owned American supermarket chain headquartered at 650 N Armstrong Place, Boise, Idaho 83704. WinCo is the second-largest employee-owned company in the United States, behind only Publix Super Markets, according to the National Center for Employee Ownership — with 22,647 employees participating in an Employee Stock Ownership Plan (ESOP) established in 1985. The company traces its origins to 1967 when Ralph Ward and Bud Williams founded a discount warehouse grocery store in Boise under the name Waremart, operating on a no-frills, bulk-buying model designed to undercut traditional supermarket prices. The company operated as Waremart Food Centers and later licensed the Cub Foods banner before rebranding fully to WinCo Foods in 1999 — a name standing for “Winning Company.” The ESOP structure, which allows current and former employees to hold majority ownership of the company, has been central to WinCo’s identity and competitive model: employees with sufficient tenure accumulate shares through profit-sharing rather than salary contributions, and many long-serving WinCo employees have retired as millionaires — a story that has become part of the brand’s culture and recruitment appeal. WinCo’s competitive strategy is built on warehouse-style stores (averaging 75,000–95,000 sq ft), bulk food sections, no membership fees (unlike Costco or Sam’s Club), limited frills (no bag service, no store-brand packaging investment), and a self-distribution model with six company-owned distribution centers. WinCo operates 145 stores across 10 western and mid-southern US states — Arizona, California, Idaho, Montana, Nevada, Oklahoma, Oregon, Texas, Utah, and Washington — with most locations open 24 hours, 365 days a year. FY2024 revenues reached $9.8 billion, making WinCo one of the largest privately held grocery chains in the United States.

Quick Facts

Founded

1967 (Boise, ID, as Waremart, by Ralph Ward and Bud Williams)

HQ

650 N Armstrong Place, Boise, ID 83704

HQ phone

(208) 377-0110

HQ fax

(208) 377-0474

President & CEO

Grant Haag (since May 2018)

Ownership

Privately held — majority employee-owned (ESOP since 1985); no PE, no public listing

Annual revenue

~$9.8 billion (FY2024)

Total stores

145 in 10 states; 6 company-owned distribution centers

What Brings You Here? Find the Right Contact

WinCo Foods shopper — in-store complaint or checkout issue

WinCo does not operate a dedicated national customer service phone line the way most major retailers do — the most effective path for in-store complaints is speaking directly with the store manager or assistant manager on duty. Store managers have full authority to resolve pricing disputes, checkout errors, product quality issues, and refund requests.

WinCo Foods return or refund request

WinCo accepts returns of most grocery items within a reasonable timeframe with a receipt. Bring the item and receipt to the customer service desk at any WinCo location. WinCo does not have a published nationwide online return portal — all returns are processed in-store.

Product quality or food safety complaint

For product quality issues — spoiled items, mislabeled products, or potential foodborne illness — report to the store manager first, then contact the WinCo corporate office at (208) 377-0110 or via wincofoods.com/contact. For serious foodborne illness, also file with your local county health department and the FDA at reportaproblem.food.gov.

Vendor / supplier inquiry

Direct all supplier and vendor inquiries to WinCo Foods, Inc., 650 N Armstrong Place, Boise, ID 83704. WinCo self-distributes through its own network of six distribution centers — vendor relations and buying decisions are managed centrally from Boise.

Employment / ESOP inquiry

For job applications and career information, visit wincofoods.com/careers. WinCo is an active employer in all 10 states where it operates and is especially known for its ESOP benefit — employees become eligible for profit-sharing stock accumulation after 500 hours worked in a year.

Legal / subpoena

Serve WinCo Foods, Inc., 650 N Armstrong Place, Boise, ID 83704. WinCo is incorporated in Idaho — confirm the registered agent through the Idaho Secretary of State at sos.idaho.gov.

Media / press

WinCo is privately held and does not maintain a public investor relations or media portal. For press inquiries, contact the corporate office at (208) 377-0110 or write to 650 N Armstrong Place, Boise, ID 83704.

Phone & Contact Directory

Corporate HQ

(208) 377-0110 — All inquiries: vendor, media, employment, and corporate matters.

HQ fax

(208) 377-0474

Website

wincofoods.com

Careers

wincofoods.com/careers

Corporate Headquarters & Office Addresses

Principal corporate headquarters

WinCo Foods, Inc.
650 N Armstrong Place
Boise, ID 83704
United States
Phone: (208) 377-0110

Distribution center locations

• Woodburn, OR — Primary Pacific Northwest DC
• Myrtle Creek, OR — Oregon regional DC
• Boise, ID — Idaho / Mountain West DC (HQ-adjacent)
• Phoenix, AZ — Southwest DC
• Denton, TX — Texas / South-Central DC
• Modesto, CA — California Central Valley DC

About the Boise HQ: WinCo Foods’ corporate headquarters at 650 N Armstrong Place sits in the west Boise business corridor, a short distance from the company’s Boise distribution center — reflecting the company’s tightly integrated retail-and-distribution operating model. Unlike most major US grocery chains headquartered in large coastal metros, WinCo has maintained its founding location in Boise for over 55 years, with the HQ campus housing executive leadership, merchandising, buying, IT, HR, and finance. The building operates standard Monday–Friday hours (8 AM–5 PM local time), consistent with WinCo’s lean, low-overhead corporate culture.

How to Escalate a Complaint

1. Speak with the store manager on duty — For all in-store complaints, the store manager is the fastest and most effective escalation point. WinCo’s decentralized store model gives store managers significant authority to resolve customer issues on the spot.
2. Call the corporate office at (208) 377-0110 — For complaints not resolved at the store level, WinCo’s corporate office in Boise handles escalated customer concerns, vendor disputes, and media inquiries during business hours (Mon–Fri, 8 AM–5 PM MST).
3. Mail to the Boise HQ — Write to WinCo Foods, Inc., Customer Relations, 650 N Armstrong Place, Boise, ID 83704. Send certified mail. Include store location, date, prior contact history, and the specific resolution requested.
4. File with the BBB — WinCo Foods is listed with the BBB. File at bbb.org.
5. Report food safety issues to your county health department — For foodborne illness or food safety failures, your local county health department has direct inspection authority over the specific WinCo store location.
6. File with the FDA — For serious food safety incidents, file at reportaproblem.food.gov.
7. File with the Idaho AG — The Idaho AG’s consumer protection division is at ag.idaho.gov/consumer-protection or (208) 334-2424. WinCo’s Boise HQ makes the Idaho AG a directly relevant authority.
8. File with your state AG — For consumers in the 10 states where WinCo operates, your state AG’s consumer protection office has jurisdiction over in-state store complaints.