RaceTrac Headquarters Address, Corporate Office Location, and Contact Details
About
RaceTrac Petroleum, Inc. is a third-generation, family-owned American fuel and convenience retail company headquartered at 200 Galleria Parkway SE, Suite 900, Atlanta, Georgia 30339, located within the Cobb Galleria Centre in Cobb County. Founded in 1934 by Carl Bolch Sr., RaceTrac is one of the largest privately held companies in the United States, operating 800+ retail locations under the RaceTrac and RaceWay brands across 12 southern states, with over 10,000 employees. In 2023, RaceTrac signed a 16-year lease at 200 Galleria, occupying multiple floors with room to expand to 144,000 square feet in the 20-story tower.
Quick Facts
Founded
1934
Founder
Carl Bolch Sr.
Industry
Fuel & convenience retail
HQ Address
200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339
Ownership
Privately held, family-owned (3rd generation)
Employees
10,000+
Key People
Allison Moran (CEO), Robert J. Dumbacher
Corporate Phone
(770) 431-7600
Customer Service
1-888-636-5589
[email protected]
Fax
(770) 319-7944
Website
racetrac.com
What Brings You Here? Find the Right Contact
RaceTrac customer — in-store complaint (fuel, food, cleanliness)
Call 1-888-636-5589 or email [email protected] for customer experience complaints at any RaceTrac or RaceWay location.
RaceTrac fuel quality or pump complaint
Call the customer service line at 1-888-636-5589 or use the contact form at racetrac.com/contact-us. For fuel quality safety concerns, also report to your state’s Department of Agriculture weights & measures division.
RaceTrac loyalty or rewards account inquiry
Visit racetrac.com or call 1-888-636-5589 for RaceTrac Rewards account support.
RaceWay franchise/dealer inquiry
RaceWay locations are dealer-operated. Contact RaceTrac corporate at (770) 431-7600 for RaceWay dealer and franchise development inquiries.
Legal / subpoena
Serve RaceTrac Petroleum, Inc., 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339. Confirm the registered agent through the Georgia Secretary of State at sos.ga.gov.
Phone & Contact Directory
Customer service
1-888-636-5589
Corporate HQ
(770) 431-7600
[email protected]
Fax
(770) 319-7944
Website
racetrac.com
Contact page
racetrac.com/About-Us/Contact-Us
Corporate Headquarters & Office Addresses
Principal HQ
200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339
How to Escalate a Complaint
- Call 1-888-636-5589 — RaceTrac’s primary guest engagement line for in-store, fuel, and service complaints.
- Email [email protected] — For documented written complaints requiring a formal tracked corporate response.
- Use racetrac.com/About-Us/Contact-Us — Submit complaints via the official contact form for the Guest Engagement team.
- Call (770) 431-7600 — Corporate HQ direct line for escalations beyond the customer service level.
- Mail to the Atlanta HQ — Write to RaceTrac Petroleum, Inc., Guest Engagement, 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339.
- File with the Georgia AG — The Georgia AG’s consumer protection division at law.georgia.gov handles Atlanta/Cobb County HQ-based complaints.
- Report fuel pump issues — Contact the Georgia Department of Agriculture’s Fuel & Measures division at agr.georgia.gov for fuel quality, short-measure, or pump accuracy complaints.
- File with the FTC — For deceptive pricing or unfair business practices, file at ftc.gov/complaint.
- File with the BBB — RaceTrac Petroleum is listed with the BBB (Atlanta, GA). File at bbb.org.