Primerica Headquarters Address, Corporate Office Location, and Contact Details

About

Primerica Inc. is a leading North American provider of financial products and services to middle-income families, headquartered at 1 Primerica Parkway, Duluth, Georgia 30099 — a 367,000-square-foot campus opened in 2013. Publicly traded on the NYSE under the ticker PRI, Primerica operates across the US, Canada, Puerto Rico, and Guam through 151,000+ licensed independent representatives and 2,800+ corporate employees.

Quick Facts

Founded

1977 (Duluth, GA)

Industry

Life insurance, mutual funds & financial services

HQ Address

1 Primerica Parkway, Duluth, GA 30099-0001

NYSE Ticker

PRI

Corporate Phone

(770) 381-1000

Customer Service

1-800-257-4725

Support Email

plic@primerica.com

Website

primerica.com

What Brings You Here? Find the Right Contact

Primerica member — life insurance policy, billing, or claims dispute

Call 1-800-257-4725 (Mon–Fri 8am–5pm) or email plic@primerica.com (available 24/7). Include your 10-digit policy number on all correspondence.

Primerica investment account inquiry

For mutual fund, annuity, or investment account information, call 1-800-544-5445 (available 24/7 via automated system) or visit shareholder.primerica.com.

Primerica loan inquiry

Mail written loan inquiries to Primerica, Attn: Consumer Relations Department, 1 Primerica Parkway, Duluth, GA 30099-0001.

DebtWatchers inquiry

Call 1-866-493-9791 for DebtWatchers-specific service questions.

Investor relations (NYSE: PRI)

Visit ir.primerica.com or write to Primerica Inc., Investor Relations, 1 Primerica Parkway, Duluth, GA 30099.

Legal / subpoena

Serve Primerica Inc., 1 Primerica Parkway, Duluth, GA 30099. Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov (incorporated in Delaware).

Phone & Contact Directory

Customer service

1-800-257-4725 (Mon–Fri 8am–5pm)

Investment accounts

1-800-544-5445 (24/7)

DebtWatchers

1-866-493-9791

Corporate HQ

(770) 381-1000

Support email

plic@primerica.com

Website

primerica.com

Investor relations

shareholder.primerica.com

Corporate Headquarters & Office Addresses

Principal HQ

1 Primerica Parkway, Duluth, GA 30099-0001

Canada Office

Toronto, ON

How to Escalate a Complaint

1. Call 1-800-257-4725 — Primerica’s primary customer service line for policy, billing, and claims escalations (Mon–Fri 8am–5pm).
2. Email plic@primerica.com — For documented written complaints available 24/7 with a formal tracked response.
3. Mail to the Duluth HQ — Write to Primerica, Attn: Consumer Relations Department, 1 Primerica Parkway, Duluth, GA 30099-0001.
4. File with your state’s Department of Insurance — State insurance commissioners have direct regulatory authority over Primerica’s life insurance products in each state.
5. File with the Georgia Insurance Commissioner — The Georgia OCI at oci.georgia.gov handles Duluth HQ–based insurance complaints.
6. File with FINRA — For mutual fund and investment product complaints, file at finra.org/investors/have-problem.
7. File with the SEC — For NYSE: PRI securities concerns, file at sec.gov/tcr.
8. File with the BBB — Primerica Inc. is BBB accredited (Duluth, GA) since 1980. File at bbb.org