Popeyes Headquarters Address, Corporate Office Location, and Contact Details
About
Popeyes Louisiana Kitchen, Inc. is an American multinational fast-food chain specializing in Southern-style fried chicken, founded in 1972 in New Orleans, Louisiana by Al Copeland. Its corporate operations are headquartered at 5707 Blue Lagoon Drive, Miami, Florida 33126 — the same Miami address shared with its parent company, Restaurant Brands International (RBI). Popeyes is not an independent company — it is a wholly owned brand subsidiary of Restaurant Brands International (NYSE: QSR / TSX: QSR), a Toronto-founded quick-service restaurant holding company that also owns Burger King, Tim Hortons, and Firehouse Subs. RBI acquired Popeyes for $1.8 billion in March 2017. Popeyes operates or franchises more than 3,700 locations across the United States and in 40+ countries globally. The vast majority of Popeyes restaurants are independently owned and operated by franchise partners — Popeyes corporate does not own or operate individual restaurant locations directly. In 2025, Popeyes US comparable sales declined 3.2% for the full year and 4.9% in Q4 — the weakest performance among RBI’s four brands — driven by value perception challenges and competition from resurgent rivals including Chick-fil-A and McDonald’s chicken platforms. Despite US headwinds, Popeyes international operations contributed to RBI’s 5.3% consolidated system-wide sales growth for FY2025.
Critical ownership context: Popeyes Louisiana Kitchen, Inc. is a brand subsidiary of RBI — not an independently operated or publicly traded company. Many directories list Popeyes’ Atlanta address (400 Perimeter Center Terrace, Suite 1000, Atlanta, GA 30346) as its headquarters. This was Popeyes’ HQ prior to the 2017 RBI acquisition. The current verified principal office is 5707 Blue Lagoon Drive, Miami, FL 33126 — RBI’s North American headquarters. The Atlanta address is now outdated for the principal corporate office but may still be used in older franchise filings.
Quick Facts
Founded
June 12, 1972 (New Orleans, Louisiana)
Current HQ
5707 Blue Lagoon Drive, Miami, FL 33126
Former HQ (pre-2017)
400 Perimeter Center Terrace, Suite 1000, Atlanta, GA 30346
Parent company
Restaurant Brands International (NYSE: QSR / TSX: QSR)
RBI CEO
Joshua (Josh) Kobza (since March 2023)
Popeyes President
Felipe Atuesta (announced November 2025)
RBI total revenues (FY2025)
$2.47 billion
Popeyes US comp sales (FY2025)
-3.2%
Global locations
3,700+ US locations, 40+ countries
Customer service
1-877-767-3937
Customer service email
support@popeyestech.zendesk.com
Miami HQ phone
(305) 378-3000
Website
popeyes.com
BBB listing
Atlanta, GA (legacy address)
What Brings You Here? Find the Right Contact
Guest — food quality, service complaint, or in-restaurant experience
Call 1-877-767-3937 or submit feedback at popeyes.com/contact-us. For complaints about a specific restaurant, Popeyes routes issues to the individual franchise owner-operator. Have the restaurant’s address, visit date, and order details ready.
Missing Popeyes Rewards points or app issue
Log in to your account at popeyes.com or through the Popeyes app. For missing points or account access issues, contact support at support@popeyestech.zendesk.com or through the in-app help center.
Catering or large group order
Contact your nearest Popeyes location directly through the restaurant locator at popeyes.com/find-a-popeyes. Catering arrangements are managed at the individual restaurant level
Franchise ownership inquiry
RBI and Popeyes actively recruit franchise partners. Franchise inquiries should be directed to rbi.com/franchise or the Miami corporate office at 5707 Blue Lagoon Drive, Miami, FL 33126
Employment at a restaurant
All restaurant-level positions are managed by individual franchise owner-operators. Apply through popeyes.com/careers or contact your nearest location.
Media / press
Contact RBI’s communications team at rbi.com or through the Miami corporate office. Popeyes brand press releases are published at rbi.com/news.
Investor relations
Popeyes has no standalone investor relations. All inquiries go through Restaurant Brands International at rbi.com/investors. NYSE: QSR.
Legal / subpoena
Serve Popeyes Louisiana Kitchen, Inc., 5707 Blue Lagoon Drive, Miami, FL 33126. For Delaware-registered entity service, confirm the current registered agent through the Delaware Division of Corporations at corp.delaware.gov.
Phone & Contact Directory
Guest Services
1-877-767-3937 — Food quality, service complaints, rewards, and all guest-facing inquiries.
Guest Services (email)
support@popeyestech.zendesk.com
Miami HQ Switchboard
(305) 378-3000 — RBI / Popeyes corporate line for franchise, media, vendor, and corporate inquiries.
Former Atlanta HQ (may still route some calls)
(404) 459-4450
Website
popeyes.com/contact-us — Online feedback form and app-based support.
Corporate Headquarters Address
Current principal headquarters
Popeyes Louisiana Kitchen, Inc. / Restaurant Brands International
5707 Blue Lagoon Drive
Miami, FL 33126
United States
Former headquarters (pre-2017 acquisition, now outdated)
Popeyes Louisiana Kitchen, Inc.
400 Perimeter Center Terrace, Suite 1000
Atlanta, GA 30346
Parent company principal office (Canada)
Restaurant Brands International Inc.
130 King Street West, Suite 300
Toronto, Ontario M5X 1E1
Canada
The 5707 Blue Lagoon Drive address in Miami houses RBI’s North American operational headquarters and serves as the registered principal office for Popeyes Louisiana Kitchen, Inc. following the brand’s integration into RBI after the 2017 acquisition. This is not a consumer walk-in facility. All guest inquiries must go through 1-877-767-3937 or popeyes.com/contact-us.
How to Escalate a Complaint
Submit feedback at popeyes.com/contact-us first
Popeyes’ online feedback form routes complaints to both the corporate quality assurance team and the relevant franchise owner-operator. Include the restaurant address, visit date, and a clear description of your issue.
Call guest services at 1-877-767-3937
Request a supervisor for unresolved food quality, hygiene, or billing complaints. Document the rep name and case reference number.
Contact the franchise owner directly
Every Popeyes restaurant is independently owned. Ask to speak with the owner-operator or general manager at the location where the issue occurred. Franchise owners have direct accountability for their individual restaurant’s operations.
Send a certified letter to the Miami HQ
Write to Popeyes Louisiana Kitchen, Inc., Guest Resolution, 5707 Blue Lagoon Drive, Miami, FL 33126. Include the restaurant address, visit date, prior contact references, and the resolution requested.
Report a food safety issue to your local health department
For illness, contamination, or hygiene violations, contact the county or city health department. Health departments have unannounced inspection and enforcement authority over individual restaurant locations.
File with the BBB
Popeyes is listed with the BBB in Atlanta, GA (legacy address). File at bbb.org.
File with the FTC
For deceptive advertising or franchise-related disputes, file at reportfraud.ftc.gov.
Contact your State Attorney General
For systemic consumer protection violations, your state AG’s consumer protection division has investigative authority over franchise restaurant chains.
Executive Leadership
Joshua (Josh) Kobza — CEO, Restaurant Brands International (since March 2023)
Kobza has led RBI — the parent company of Popeyes — since March 2023, succeeding Jose Cil. He previously served as RBI’s COO since January 2019. His strategic priority for Popeyes in 2025–2026 is reversing the US comparable sales decline through value innovation and franchisee profitability improvement. Despite Popeyes’ US struggles, RBI’s consolidated system-wide sales grew 5.3% in FY2025, driven by Tim Hortons and Burger King international.
J. Patrick Doyle — Executive Chairman, Restaurant Brands International
Doyle serves as RBI’s Executive Chairman, working alongside Kobza on long-term strategy and capital allocation. He is widely credited with transforming Domino’s Pizza during his tenure as CEO there before joining RBI’s board.
Felipe Atuesta — President, Popeyes (announced November 2025)
Atuesta was named President of Popeyes in November 2025, taking on direct leadership of the Popeyes brand globally. He steps into the role during a critical turnaround period, tasked with arresting the US comparable sales decline and improving franchisee unit economics, which fell to $235,000 profitability per unit in FY2025.