Norwegian Cruise Line Headquarters Address, Corporate Office Location, and Contact Details

About

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is headquartered at 7665 Corporate Center Drive, Miami, Florida 33126 — a modern glass campus in Miami-Dade County’s airport/corporate corridor, approximately one mile from Miami International Airport, displaying the logos of all three NCLH brands on its facade.

NCL was founded in 1966 in Norway by Knut Kloster and Ted Arison as the first cruise line to introduce informal “freestyle cruising.” The NCLH holding company was formed in 2011 and operates three cruise brands: Norwegian Cruise Line (NCL), Oceania Cruises, and Regent Seven Seas Cruises — a combined fleet of 32 ships with approximately 66,500 berths serving 700+ destinations worldwide.

Quick Facts

HQ

7665 Corporate Center Drive, Miami, FL 33126

Founded

1966 (NCL brand); NCLH holding company formed 2011

NYSE Ticker

NCLH

NCLH President & CEO

John W. Chidsey (since February 12, 2026)

NCL Brand President

Marc Kazlauskas (since January 19, 2026)

CFO

Mark A. Kempa (EVP & CFO)

2025 Revenue

$9.8 billion

Fleet

32 ships | ~66,500 berths | 700+ destinations 

What Brings You Here? Find the Right Contact

Reservations / booking questions

Call 1-866-234-7350 (Mon–Fri 8am–Midnight ET; Sat–Sun 9am–9pm ET).

Travel agents

Call 1-800-327-7030 (Mon–Fri 8am–Midnight ET; Sat–Sun 9am–9pm ET).

Corporate / onboard charges / billing disputes

Call (305) 436-4000 (Mon–Fri 8:30am–5pm ET) or write to NCL Corporation Ltd., 7665 Corporate Center Drive, Miami, FL 33126 with your booking number and folio statement.

CruiseNext (future cruise credits / deposits)

Email cruisenext@ncl.com (Mon–Fri 9am–7:30pm ET; Sat–Sun 12pm–4pm ET).

Accessibility / special needs

Call 1-800-456-7179 or 1-305-468-2029 (24/7).

Charter, meetings & incentive events

Call 1-866-NCL-MEET (305-436-4465) or email EVENTS@NCL.COM (Mon–Fri 9am–6pm ET).

Casino at Sea

Call 1-877-752-9625 (Mon–Fri 9am–5:30pm ET).

Media / press

Email publicrelations@ncl.com (Mon–Fri 8:30am–5pm ET).

Legal / subpoena

Serve NCL Corporation Ltd. at 7665 Corporate Center Drive, Miami, FL 33126. NCL is incorporated in the Bahamas; confirm registered agent in Florida at dos.myflorida.com.

Phone Directory

Reservations

1-866-234-7350

Corporate / International

(305) 436-4000

Accessibility

1-800-456-7179 | (305) 468-2029 (24/7) 

Travel Agents

1-800-327-7030

Group Sales

1-866-625-1167

Casino Marketing

1-877-752-9625

Charter / Events

1-866-NCL-MEET / (305) 436-4465 | EVENTS@NCL.COM 

CruiseNext

cruisenext@ncl.com

Press

publicrelations@ncl.com

NCLH Investor Relations

nclhltd.com/investors

Corporate Headquarters Address

NCL Corporation Ltd. / Norwegian Cruise Line Holdings Ltd.

7665 Corporate Center Drive
Miami, FL 33126

How to Escalate a Complaint

1. Call 1-866-234-7350 and request a case number — for billing disputes, always get the rep’s name and a case reference.
2. Send a certified letter to corporate — NCL Corporation Ltd., Attn: Guest Relations, 7665 Corporate Center Drive, Miami, FL 33126, with your booking number, sailing date, ship name, and all prior contact references.
3. File with the FMC (Federal Maritime Commission) at fmc.gov/helpdesk or 1-800-321-8700 — the FMC regulates cruise lines operating in US waters and is the single most powerful escalation path for cruise passenger complaints.
4. Dispute with your credit card under FCBA for charges not disclosed at booking or refunds withheld after a cancelled sailing.
5. File with the Florida AG at myfloridalegal.com or 1-866-966-7226.
6. File with the FTC at reportfraud.ftc.gov for deceptive pricing or cancellation policy violations.
7. For onboard injuries: Cruise ship injury claims are governed by maritime law with strict notice (1 year) and filing deadlines (3 years) specified in your ticket contract — consult a maritime attorney immediately.