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Bank OZK Headquarters Address, Corporate Office Location, and Contact Details

bank ozk

About

Bank OZK (Nasdaq: OZK) is a regional bank headquartered at 18000 Cantrell Road, Little Rock, Arkansas — a 180,000 sq ft flagship HQ completed in 2020 as part of a $98 million investment on a 44-acre campus. Founded in 1903 in Jasper, Arkansas, Bank OZK moved to Little Rock in 1995 and rebranded from “Bank of the Ozarks” to “Bank OZK” in 2018. George Gleason, who purchased the bank with personal funds in 1979 at age 25, has served as Chairman and CEO ever since. As of December 31, 2025, Bank OZK operates 265 banking centers across Arkansas, Georgia, Florida, North Carolina, Texas, and Tennessee with $40.8 billion in total assets.

FY2025 net income was $699.3 million (near-record) with a record diluted EPS of $6.18, beating 2024’s prior record of $6.14 — driven by $2.7B loan growth and record net interest income of $2.59 billion. Forbes ranked Bank OZK among the World’s Best Banks (2026) and #66 on America’s Best Banks (2026). Important address note: Seamless.AI lists 17901 Chenal Parkway — that is the prior headquarters vacated ~2020; the confirmed current address per LinkedIn primary, ZoomInfo, and Craft.co is 18000 Cantrell Road.

Quick Facts

Legal Name

Bank OZK (formerly Bank of the Ozarks)

Founded

1903, Jasper, AR (Little Rock HQ since 1995)

HQ

18000 Cantrell Road, Little Rock, AR 72223

Prior HQ (vacated)

17901 Chenal Parkway, Little Rock, AR 72231

Ticker: Nasdaq

OZK

Chairman & CEO

George Gleason (since 1979)

FY2025 Net Income

$699.3M | FY2025 EPS: $6.18 (record) 

Total Assets

$40.8 billion (December 31, 2025)

Banking Centers

265 in AR, GA, FL, NC, TX, TN

Employees

~3,000+

What Brings You Here? Find the Right Contact

Customer service / account inquiry / fraud

Call 1-800-274-4482 — Bank OZK’s Customer Care Center for accounts, debit cards, Zelle disputes, ACH fraud, and online banking. BBB records confirm that weekend agents have limited Zelle dispute authority — call back Monday–Friday business hours and ask for a supervisor by title if unresolved.

Debit card / ACH fraud

Call 1-800-274-4482 immediately — Regulation E requires investigation within 10 business days (or 45 days with provisional credit).

Online banking / app issues

BBB complaints cite the business app crashing and limited business banking features as common frustrations. Contact Customer Care at 1-800-274-4482 or the Business Online Banking Help Center at ozk.com.

Investor relations

Nasdaq: OZK — Q4 FY2025 results announced January 20, 2026.

Legal / subpoena

Serve Bank OZK (Arkansas state-chartered bank) at 18000 Cantrell Road, Little Rock, AR 72223.

Phone Directory

Customer Care (24/7)

1-800-274-4482

Corporate HQ

(501) 978-2265

Contact Page

ozk.com/contact-us

FDIC Complaints

1-877-275-3342

Arkansas State Bank Dept.

(501) 324-9019

CFPB

consumerfinance.gov/complaint

Corporate Headquarters Address

Bank OZK

18000 Cantrell Road
Little Rock, AR 72223

Note

17901 Chenal Pkwy, Little Rock, AR 72231 = prior HQ, vacated ~2020.

How to Escalate a Complaint

  1. Call 1-800-274-4482 and ask for a supervisor by title — BBB records confirm standard agents have limited authority on Zelle and complex account disputes; supervisors must be specifically requested and are available weekdays.
  2. Submit written complaint via ozk.com/contact-us — creates a timestamped formal record.
  3. Send certified letter to Bank OZK, Attn: Customer Relations, 18000 Cantrell Road, Little Rock, AR 72223 with all case numbers and requested resolution.
  4. File with the BBB under the Little Rock, AR chapter — NOT BBB Accredited; 33 total complaints in 3 years (Bank OZK does respond).
  5. File with the FDIC at fdic.gov/consumers/consumer/help or 1-877-275-3342 — Bank OZK’s primary federal supervisor.
  6. File with the CFPB at consumerfinance.gov/complaint — Bank OZK ($40.8B assets) is subject to direct CFPB oversight; requires written response within 15 days.
  7. File with Arkansas State Bank Dept. at banking.arkansas.gov or (501) 324-9019.
  8. Cite Regulation E / Regulation Z deadlines. Missing federal investigation deadlines triggers an immediate CFPB complaint citing the specific regulation and missed deadline.
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