Spirit Airlines Headquarters Address, Corporate Office Location, and Contact Details
Important Notice for Travelers
Spirit Airlines is currently operating under Chapter 11 bankruptcy protection (second filing, Case No. 25-11897, U.S. Bankruptcy Court, Southern District of New York, filed August 29, 2025). Flights are operating as normal. The airline has received court approval to honor all existing tickets, reservations, flight credits, and Free Spirit loyalty points. The court has also approved payment of wages, benefits, and critical vendor obligations. Spirit Airlines announced a Restructuring Support Agreement (RSA) and Plan of Reorganization on March 12, 2026, with a planned emergence from Chapter 11 by early summer 2026. Upon emergence, Spirit intends to operate a rightsized fleet of 76–80 Airbus A320/A321ceo aircraft focused on its strongest-performing markets. The airline is simultaneously in discussions about a potential sale alongside the reorganization option.
About
Spirit Airlines is an American ultra-low-cost carrier (ULCC) headquartered at Spirit Central — 1731 Radiant Drive, Dania Beach, Florida 33004 — in Broward County near Fort Lauderdale-Hollywood International Airport (FLL), which serves as Spirit’s primary operational hub. Spirit pioneered the unbundled “à la carte” airfare model in American aviation, separating the base ticket price from add-on fees for baggage, seat selection, beverages, and snacks — a model that has been adopted in varying degrees by competitors across the industry. Founded in 1983 in Eastpointe, Michigan as Charter One Airlines, the company rebranded as Spirit Airlines in 1992 and transitioned from charter to scheduled service. The airline relocated its headquarters to Miramar, Florida in 1999 at 2800 Executive Way, Miramar Park of Commerce — where it expanded to 97,106 square feet by 2018. In April 2024, Spirit formally unveiled its new Spirit Central campus at Dania Pointe in Dania Beach, Florida — a purpose-built 11-acre corporate campus featuring four buildings: a 180,000-square-foot, six-floor support center housing 1,000+ corporate team members; an amenity building; a crew training facility with full flight simulators; and a corporate housing facility. Spirit Airlines became the largest US ultra-low-cost carrier by fleet size, growing to over 200 aircraft at its peak before its financial collapse. The airline filed for Chapter 11 bankruptcy on November 18, 2024 (Case No. 24-11988) — the first US airline bankruptcy since American Airlines in 2011 — emerging on March 12, 2025, only 87 days later, after converting $795 million of debt to equity. However, Spirit’s first restructuring addressed only the balance sheet without resolving operational challenges. By August 2025, the airline issued a going concern warning and filed a second Chapter 11 case on August 29, 2025 — making Spirit a rare “Chapter 22” (second bankruptcy within a short period) — with a more comprehensive operational restructuring that includes cutting fleet to 76–80 aircraft and a 25%+ year-over-year capacity reduction.
Quick Facts
Founded
1983 (Eastpointe, Michigan, as Charter One Airlines)
(Rebranded as Spirit Airlines
1992
Current HQ
Spirit Central, 1731 Radiant Drive, Dania Beach, FL 33004
HQ campus address (also listed)
139 South Compass Way, Dania Beach, FL 33004
Former HQ (1999–2024)
2800 Executive Way, Miramar, FL 33025
HQ phone
(954) 447-7920
Customer service
(855) 728-3555
Agent support email
agencysupport@spirit.com
Guest care mailing address
Spirit Airlines ATTN Guest Care, 1731 Radiant Drive, Dania Beach, FL 33004
Stock
OTC Pink Markets: FLYYQ (formerly NYSE: SAVE)
Parent entity
Spirit Aviation Holdings, Inc. (restructuring holding company)
Operating entity
Spirit Airlines, LLC (formerly Spirit Airlines, Inc.)
Bankruptcy case numbers
24-11988 (First, Nov 2024); 25-11897 (Second, Aug 2025)
Bankruptcy court
U.S. Bankruptcy Court, Southern District of New York; Judge Sean H. Lane
First Chapter 11 filed
November 18, 2024; emerged March 12, 2025
Second Chapter 11 filed
August 29, 2025
Planned emergence (second case)
Early summer 2026
Fleet target (post-emergence)
76–80 Airbus A320/A321ceo aircraft
DIP financing secured
~$475 million (second case) + additional $100M secured Dec 2025
Interim CEO (second restructuring)
Dave Davis
Prior CEO
Ted Christie (resigned April 2025, post-first emergence)
Primary hub
Fort Lauderdale-Hollywood International Airport (FLL)
Website
spirit.com
What Brings You Here? Find the Right Contact
Spirit Airlines passenger — booking, refund, or flight inquiry
Call (855) 728-3555 or visit spirit.com/help. As of the court’s first-day motion approvals in the second bankruptcy (September 2025), Spirit Airlines is honoring all existing tickets, reservations, and flight credits in the normal course of business. Flights continue operating as scheduled.
Free Spirit loyalty program — points inquiry
Free Spirit points are being honored by court order as of September 2025. Manage your account at spirit.com/free-spirit or call (855) 728-3555. If you have concerns about points expiring during restructuring, contact customer service to document your account balance.
Existing flight credit inquiry
Spirit’s court-approved first-day motions cover honoring existing flight credits. Visit spirit.com or call (855) 728-3555 to verify and use credits before expiration.
Refund claim for canceled Spirit flight
For flights canceled by Spirit, submit a refund request at spirit.com/refund. If Spirit cancels the flight, you are entitled to a full cash refund under DOT rules — not just a credit — regardless of the bankruptcy status.
Bag fee or ancillary fee dispute
Contact Spirit customer service at (855) 728-3555 or submit a complaint at spirit.com/help. For disputed ancillary charges, a credit card chargeback with your issuing bank is also an option if Spirit does not resolve the dispute.
Travel agent / agency inquiry
Email agencysupport@spirit.com for agency booking support and commission inquiries.
Media / press
Contact Spirit Airlines’ communications team through spirit.com/media or via the investor relations page at ir.spirit.com. Press releases during the restructuring are issued through PR Newswire.
Investor / bondholder inquiry
Visit ir.spirit.com for all bankruptcy-related investor and bondholder filings. Court documents are filed with the U.S. Bankruptcy Court, Southern District of New York, Case No. 25-11897. Claims agent information is available at the court’s official docket.
Vendor / supplier claim (pre-petition debt)
Vendors with claims for goods or services delivered prior to August 29, 2025 must file a proof of claim with the bankruptcy court. Monitor the court docket at the Southern District of New York (nysd.uscourts.gov) or Spirit’s claims agent for proof-of-claim deadlines and bar dates. Critical vendors whose claims were approved under first-day motions are being paid in the ordinary course.
Legal / subpoena (non-bankruptcy)
Serve Spirit Airlines, LLC, 1731 Radiant Drive, Dania Beach, FL 33004. Note: Spirit Airlines is in active Chapter 11 — the automatic stay under 11 U.S.C. § 362 applies to most civil litigation, requiring court approval before proceeding with claims against the debtor. Consult a bankruptcy attorney before filing or serving litigation.
Phone & Contact Directory
Customer Service
(855) 728-3555 — Bookings, refunds, flight credits, Free Spirit loyalty, and general inquiries. Available Monday–Sunday, 9:00 AM–8:00 PM.
Customer Service (alternate)
(844) 989-7283
Corporate HQ
(954) 447-7920 — Media, investor, vendor, and executive-level inquiries.
Agency support
agencysupport@spirit.com
Guest care mailing
Spirit Airlines ATTN Guest Care, 1731 Radiant Drive, Dania Beach, FL 33004
Investor relations
ir.spirit.com
Website
spirit.com
Social media
Facebook (facebook.com/SpiritAirlines), Twitter/X (@SpiritAirlines), Instagram (@spiritairlines), YouTube (@spiritairlines), LinkedIn (Spirit Airlines)
Corporate Headquarters & Office Addresses
Principal headquarters (Spirit Central, Dania Beach — opened April 2024)
Spirit Airlines, LLC
1731 Radiant Drive
Dania Beach, FL 33004
United States
Alternate campus address (also in use)
139 South Compass Way
Dania Beach, FL 33004
Former headquarters (1999–2024, still in some databases)
Spirit Airlines
2800 Executive Way
Miramar, FL 33025
About Spirit Central (Dania Beach campus)
Spirit Central opened officially in April 2024 at the Dania Pointe mixed-use development in Dania Beach, Broward County — approximately 3 miles from Fort Lauderdale-Hollywood International Airport (FLL). The campus spans more than 11 acres and was constructed by Brasfield & Gorrie. It comprises four distinct buildings: (1) a 180,000-square-foot, six-floor corporate support center housing 1,000+ team members across Operations Control Center, IT, Flight Operations, and Inflight divisions; (2) an amenity building with food and wellness facilities; (3) a crew training facility featuring hands-on flight simulators for pilot and crew certification; and (4) a corporate housing facility for crew members on assignment. The campus was designed to consolidate Spirit’s dispersed Miramar operations and the airline’s growing training and crew infrastructure under one campus near its main hub. Spirit opened Spirit Central just six months before filing its first Chapter 11 bankruptcy in November 2024.
How to Escalate a Complaint
Standard escalation (non-bankruptcy)
- Call (855) 728-3555 — First point of contact for booking errors, refund requests, bag fee disputes, and in-flight experience complaints. Document the date, agent name, and reference number.
- Submit a written complaint at spirit.com/help — Online submission creates a paper trail tied to your booking reference and contact details.
- Mail to Guest Care at Spirit Central — Write to Spirit Airlines, ATTN Guest Care, 1731 Radiant Drive, Dania Beach, FL 33004. Send certified mail for documentation purposes.
- File a complaint with the DOT — The U.S. Department of Transportation’s Aviation Consumer Protection Division handles airline complaints including refund denials, baggage, and disability access. File at airconsumer.dot.gov or call 1-202-366-2220. DOT complaints carry regulatory weight and airlines are required to respond to them — this is the single most effective escalation for denied refunds.
- File with the Better Business Bureau — Spirit Airlines is listed with the BBB. File at bbb.org.
- Dispute the charge with your credit card issuer — For unresolved ancillary fee disputes or refund denials on canceled flights, a chargeback through your credit card is an enforceable remedy outside Spirit’s complaint process.
- File with the Florida AG — The Florida Attorney General’s consumer protection division can be reached at myfloridalegal.com. Spirit’s Dania Beach HQ makes the Florida AG a relevant authority.
Bankruptcy-specific escalation (for pre-petition claims and disputes)
- File a proof of claim with the bankruptcy court — Creditors (including passengers with unresolved pre-petition refund claims) may file a proof of claim with the U.S. Bankruptcy Court, Southern District of New York, Case No. 25-11897. Monitor the case docket at nysd.uscourts.gov for bar dates and claim filing deadlines.
- Contact the U.S. Trustee’s Office — The U.S. Trustee (Office of the United States Trustee, Region 2, New York) supervises the administration of Spirit’s Chapter 11 case and receives public complaints regarding the debtor’s conduct during bankruptcy proceedings.
- File with the DOT regardless of bankruptcy — DOT consumer protection rules for airlines apply during bankruptcy. Spirit cannot use bankruptcy to escape its refund obligations for DOT-mandated cash refunds on airline-canceled flights.
Executive Leadership
Dave Davis — Interim CEO (Second Restructuring)
Davis was installed as interim CEO following the second Chapter 11 filing in August 2025, tasked with leading Spirit’s operational and financial restructuring in the second case. He oversaw the filing of the Restructuring Support Agreement and Plan of Reorganization in March 2026, which outlines Spirit’s path to emergence as an independent reorganized airline by early summer 2026. The plan reflects a more comprehensive operational restructuring than the first bankruptcy — including fleet reduction to 76–80 aircraft, a 25%+ year-over-year capacity reduction, exit from underperforming markets, and the introduction of premium seating options as Spirit attempts to expand beyond its ultra-low-cost core.
Ted Christie — Former President & CEO (departed April 2025)
Christie served as Spirit’s President and CEO through its first Chapter 11 filing and emergence in March 2025. He resigned in April 2025, approximately one month after Spirit emerged from its first bankruptcy. Under Christie’s tenure, Spirit grew to become the largest ULCC in the US by fleet size but sustained consecutive annual losses following the COVID-19 pandemic — totaling approximately $360 million in losses in just the first half of 2024 alone — culminating in the November 2024 bankruptcy filing that ended his tenure