Conn’s Headquarters Address, Corporate Office Location, and Contact Details

About

Conn’s HomePlus was an American furniture, mattress, appliances, and electronics retailer founded in 1890 in Beaumont, Texas, making it 134 years in operation before its collapse. Headquartered at 2445 Technology Forest Boulevard, Suite 800, in The Woodlands, Texas, the company operated 174 stores across 15 states with approximately 3,800 employees. Conn’s Inc. filed for voluntary Chapter 11 bankruptcy on July 23, 2024, in the U.S. Bankruptcy Court for the Southern District of Texas, with $2.44 billion in total assets and nearly $1.95 billion in total liabilities. All stores permanently closed by August 2024, and the bankruptcy court confirmed a creditor distribution plan on July 21, 2025.

Address note: Some directories list Conn’s at 4055 Technology Forest Blvd, Suite 210. The official SEC-registered corporate address — confirmed by EDGAR filing CIK 0001223389 — is 2445 Technology Forest Blvd, Suite 800, The Woodlands, TX 77381.

Quick Facts

Founded

1890 (Beaumont, Texas)

Last HQ

2445 Technology Forest Boulevard, Suite 800, The Woodlands, TX 77381

Industry

Furniture / Appliances / Electronics Retail

Former Ticker: Nasdaq

CONN (delisted August 2024)

Bankruptcy Filed

July 23, 2024 — Chapter 11, U.S. Bankruptcy Court, Southern District of Texas

All Stores Closed

August 2024

Court Distribution Plan Confirmed

July 21, 2025

BBB Complaints (last 3 years)

1,021 total | 127 closed in last 12 months 

What Brings You Here? Find the Right Contact

Installment account payments — accounts are still active

Call 1-800-511-5750 or use the payment portal at conns.com. All Conn’s installment accounts remain active and collectible — payments must continue to avoid credit damage and collection action.

Payoff quote / balance inquiry

Call 1-800-511-5750 for an up-to-date payoff figure. Request written payoff confirmation before sending a final payment.

Customer service / dispute

Call 1-877-358-1252 (Mon–Fri 8am–7pm CST, Sat 8am–7pm CST). Use this line for billing disputes, property insurance charge disputes, account errors, and general post-closure support.

Property insurance / forced-placed insurance dispute

Multiple BBB and Trustpilot complaints post-closure involve customers charged for insurance they declined. Call 1-877-358-1252 to dispute the charge and escalate to your state insurance regulator and AG if unresolved.

Manufacturer warranty

Contact the manufacturer directly — Samsung, LG, GE, and Whirlpool all honor their own warranties regardless of Conn’s bankruptcy.

Refund / proof of claim

File a proof of claim through the U.S. Bankruptcy Court, Southern District of Texas at txs.uscourts.gov if Conn’s owes you a refund as a general unsecured creditor.

Phone Directory

Installment Account Payments

1-800-511-5750 — Pay your active account balance and request payoff quotes via conns.com.

Customer Service Helpdesk

1-877-358-1252 — Mon–Fri 8am–7pm CST, Sat 8am–7pm CST. Billing and insurance disputes.

Former HQ Phone

(936) 271-1588 — Legacy directory line for the former Woodlands campus, may no longer be operational.

Former Corporate Headquarters Address

Conn’s, Inc. / Conn’s HomePlus

2445 Technology Forest Boulevard, Suite 800
The Woodlands, TX 77381
United States
*(No longer an active corporate office — company closed August 2024)*

U.S. Bankruptcy Court (claims and filings)

Southern District of Texas
515 Rusk Street, Houston, TX 77002

How to Escalate a Complaint

1. For open installment accounts — call 1-800-511-5750. Pay your balance or dispute billing errors. Document all calls with dates, names, and reference numbers.
2. For insurance and billing disputes — call 1-877-358-1252. Ask specifically to dispute insurance charges in writing.
3. File with the CFPB at consumerfinance.gov/complaint for loan servicing errors, unauthorized charges, and billing violations on installment accounts.
4. File with the Texas AG or your state AG for insurance charge disputes, deceptive billing, and retail credit violations.
5. File a proof of claim with the bankruptcy court at txs.uscourts.gov for refunds or credits owed pre-closure.
6. File with the BBB. Conn’s has 1,021 total BBB complaints in 3 years. Note that Conn’s is NOT BBB Accredited — accreditation is currently suspended.
7. Dispute with your card issuer for unauthorized post-closure charges with full documentation.
8. Contact the product manufacturer directly for active warranty claims — manufacturer warranties are independent of the retailer’s bankruptcy