Ace Hardware Headquarters Address, Corporate Office Location, and Contact Details

About

Ace Hardware Headquarters 

Ace Hardware Corporation is an American hardware retailers’ cooperative and the largest of its kind in the world, headquartered at 2915 Jorie Boulevard, Oak Brook, Illinois 60523 — a 250,000-square-foot campus on the former McDonald’s corporate grounds, opened in September 2023. Founded in 1924, Ace Hardware operates 5,800+ locally owned and operated stores across approximately 70 countries, generating $8.6 billion in annual revenue with 18,770+ employees worldwide.

Quick Facts

Founded

1924 (Chicago, IL)

Industry

Hardware retail cooperative

HQ Address

2915 Jorie Blvd, Oak Brook, IL 60523

Ownership

Privately held (retailer-owned cooperative)

Employees

18,770+

Revenue

$8.6B

Corporate Phone

(630) 990-6600

Mailing Address

P.O. Box 3691, Oak Brook, IL 60522-3691

Website

acehardware.com

What Brings You Here? Find the Right Contact

Ace Hardware customer — product, service, or store complaint

Since each Ace Hardware store is locally owned and operated, contact your local store manager directly for the fastest resolution. For corporate-level complaints, call (630) 990-6600.

Ace Hardware online order issue

Visit acehardware.com or call (888) 827-4223 for online order, shipping, and return disputes.

Ace Hardware dealer / retailer cooperative membership

For cooperative membership inquiries, write to Ace Hardware Corporation, 2915 Jorie Blvd, Oak Brook, IL 60523.

Ace Hardware media / press inquiry

Contact Ace Hardware Corporate Communications via acehardware.com/about-us.

Legal / subpoena

Serve Ace Hardware Corporation, 2915 Jorie Boulevard, Oak Brook, IL 60523. Confirm the registered agent through the Illinois Secretary of State at cyberdriveillinois.com.

Phone & Contact Directory

Corporate HQ

(630) 990-6600

HQ direct line

(630) 990-8461

Mailing

P.O. Box 3691, Oak Brook, IL 60522-3691

Website

acehardware.com

About/contact

acehardware.com/about-us

Corporate Headquarters & Office Addresses

Principal HQ

2915 Jorie Blvd, Oak Brook, IL 60523

Fort Myers, FL Office

4700 Terminal Drive, Suite 6, Fort Myers, FL 33907

La Crosse, WI Office

500 Fanta Reed Place, La Crosse, WI 54603

Kansas City, MO Office

13231 NW Roanridge Road, Kansas City, MO

Princeton, IL Distribution

2123 N Euclid Ave, Princeton, IL 61356

Wilmer, TX Distribution

1101 E Pleasant Run Road, Wilmer, TX 75172

Rocklin, CA Distribution

3305 Industrial Ave, Rocklin, CA 95765

Loxley, AL Distribution

29891 AL-59, Loxley, AL 36551

How to Escalate a Complaint

1. Contact your local Ace Hardware store — Each store is independently owned; the local owner/manager is the fastest and most effective escalation path.
2. Call (630) 990-6600 — Ace Hardware Corporation’s corporate HQ line for escalations beyond the individual store level.
3. Use acehardware.com — Submit documented complaints and manage online order disputes through the official website portal.
4. Mail to the Oak Brook HQ — Write to Ace Hardware Corporation, Customer Relations, P.O. Box 3691, Oak Brook, IL 60522-3691.
5. File with the Illinois AG — The Illinois AG’s consumer protection division at illinoisattorneygeneral.gov handles Oak Brook HQ–based complaints.
6. File with the FTC — For deceptive advertising or unfair pricing practices, file at ftc.gov/complaint.
7. File with the BBB — Ace Hardware Corporation is listed with the BBB (Oak Brook, IL). File at bbb.org.