Pershing LLC Headquarters Address, Corporate Office Location, and Contact Details

About

Pershing LLC is a leading global clearing and custody provider for financial advisors and institutions, headquartered at One Pershing Plaza, Jersey City, New Jersey 07399. A wholly owned subsidiary of BNY Mellon, Pershing serves over 5,000 financial firms with clearing, execution, custody, and technology services across 30+ countries.

Quick Facts

Founded

1939

Industry

Financial clearing, custody & execution services

HQ Address

One Pershing Plaza, Jersey City, NJ 07399

Parent Company

BNY Mellon

Employees

4,000+ globally

Corporate Phone

(201) 413-3635

Customer Service

1-800-228-5885

Website

bny.com/pershing

What Brings You Here? Find the Right Contact

Pershing advisor / client — account, clearing, or custody issue

Call 1-800-228-5885 or use the advisor portal at bny.com/pershing. Your assigned Pershing relationship manager handles most account issues.

Pershing technology support (NetX360)

For NetX360 platform issues, contact Pershing Technology Support at 1-800-521-6332 (24/7).

Pershing new business / onboarding

For opening new advisor accounts or RIA custody relationships, visit bny.com/pershing/advisors or call 1-877-889-1855.

Investor relations (BNY Mellon)

Pershing does not trade independently. Direct investor inquiries to BNY Mellon Investor Relations at investorrelations.bnymellon.com.

Legal / subpoena

Serve Pershing LLC, One Pershing Plaza, Jersey City, NJ 07399. Confirm the registered agent through the New Jersey Division of Revenue at njportal.com/DOR/BusinessFormation.

Phone & Contact Directory

Advisor/client service

1-800-228-5885

Technology support

1-800-521-6332

New business

1-877-889-1855

Corporate phone

(201) 413-3635

Website

bny.com/pershing

BNY Mellon IR

investorrelations.bnymellon.com

Corporate Headquarters & Office Addresses

Pershing LLC HQ

One Pershing Plaza, Jersey City, NJ 07399

Pennington, NJ Office

1800 American Boulevard, Suite 300, Pennington, NJ 08534

BNY Mellon HQ

240 E. Greenwich Street, New York, NY 10286

How to Escalate a Complaint

1. Call 1-800-228-5885 — Pershing’s primary advisor and client service line for account and clearing issues.
2. Contact your relationship manager — Assigned Pershing advisors have dedicated managers for personalized support.
3. Use NetX360 portal — Documented issue submission through Pershing’s advisor platform creates a formal service ticket.
4. Mail to Jersey City HQ — Write to Pershing LLC, Client Services, One Pershing Plaza, Jersey City, NJ 07399.
5. File with FINRA — The Financial Industry Regulatory Authority at finra.org handles broker-dealer complaints against Pershing LLC.
6. File with the SEC — For investment advisor or custody issues, file with the SEC at sec.gov/complaint/select.shtml.
7. File with the New Jersey AG — The NJ Bureau of Securities at njconsumeraffairs.gov regulates NJ-headquartered broker-dealers.
8. File with the BBB — Pershing LLC is listed with the BBB (Jersey City, NJ). File at bbb.org.