Save-A-Lot Headquarters Address, Corporate Office Location, and Contact Details

save a lot food stores ltd.

About

Save A Lot Food Stores Ltd. is an American hard-discount supermarket chain headquartered at 400 Northwest Plaza Drive, St. Ann, Missouri 63074 — at The Crossings at Northwest, a mixed-use redevelopment of the former Northwest Plaza shopping mall in St. Ann, a northern St. Louis County suburb — which became Save A Lot’s corporate home in 2020 following its relocation from its longtime Earth City, Missouri campus approximately seven miles away. Save A Lot was founded in 1977 in Cahokia, Illinois by Bill Moran, and grew into one of the largest hard-discount grocery chains in the United States by pioneering a small-footprint, limited-assortment store model that delivers everyday essentials at significantly lower prices than conventional supermarkets. The company is a wholly owned subsidiary of Onex Corporation — the Toronto-based private equity firm — and operates a licensed retailer model in which the majority of its 720+ stores are independently owned and operated by licensees.

The 2020 relocation to The Crossings at Northwest involved a purpose-built 165,000-square-foot headquarters facility at the redeveloped Northwest Plaza site, retaining 450+ jobs in the St. Louis area while adding capacity for 64 new corporate positions. Save A Lot operates approximately 720+ stores across 32 US states under its flagship Save A Lot banner and affiliated regional banners including Food Giant, Pic N Save, Mad Butcher, Piggly Wiggly affiliation, Market Place, Sureway, Big Star, Cash Saver, and others — generating over $2.6 billion in annual sales. Chad Quicci serves as CEO.

Quick Facts

Founded

1977 (Cahokia, IL, by Bill Moran)

Current HQ

400 Northwest Plaza Drive, St. Ann, MO 63074 (The Crossings at Northwest; since 2020)

Former HQ

100 Corporate Office Drive, Earth City, MO 63045 (legacy address; ~7 miles from current HQ)

HQ phone

(314) 592-9100

Also cited

(314) 592-9350

Customer service

(314) 592-9100

CEO

Chad Quicci

Parent

Onex Corporation (Toronto, Canada)

Stores

720+ in 32 states

Revenue

~$2.6B+

Employees

3,447–10,000 (corporate + licensed retailer network)

Store model

Small-footprint, limited-assortment, primarily independently licensed

HQ building

165,000 sq ft (The Crossings at Northwest, 2020)

Affiliated banners

Save A Lot, Food Giant, Pic N Save, Mad Butcher, Market Place, Sureway, Big Star, Cash Saver

What Brings You Here? Find the Right Contact

Save A Lot customer — store complaint, product quality issue, or pricing error

Call (314) 592-9100 or visit savealot.com/contact. Because 99%+ of Save A Lot stores are independently licensed, the store owner/manager is the primary authority for in-store complaint resolution — corporate handles network-wide and escalated issues.

Save A Lot licensed retailer — corporate inquiry

For licensed retailer support, business development, or operational questions, call (314) 592-9100 or visit savealot.com.

Save A Lot supplier / vendor inquiry

For vendor and supplier inquiries, write to Save A Lot Food Stores Ltd., 400 Northwest Plaza Drive, St. Ann, MO 63074 or call (314) 592-9100.

Save A Lot employment inquiry

For corporate employment, contact (314) 592-9100 or visit careers.savealot.com. For store-level employment, contact the specific licensee store directly.

Media / press

Contact Save A Lot Communications through savealot.com or the St. Ann HQ at (314) 592-9100.

Legal / subpoena

Serve Save A Lot Food Stores Ltd. (or Save-A-Lot Holdings, Inc.), 400 Northwest Plaza Drive, St. Ann, MO 63074. Confirm the registered agent through the Missouri Secretary of State at sos.mo.gov.

Phone & Contact Directory

Corporate / Customer Service

(314) 592-9100

Also cited

(314) 592-9350

HQ address (current)

400 Northwest Plaza Drive, St. Ann, MO 63074

Former HQ (legacy, still cited in some databases)

100 Corporate Office Drive, Earth City, MO 63045

Also formerly cited

Bonhomme Ave., Clayton, MO 63105 (historical satellite)

Website

savealot.com

About/careers

savealot.com/about-us

Corporate Headquarters & Office Addresses

Principal corporate headquarters (current, since 2020)


Save A Lot Food Stores Ltd. / Save-A-Lot Holdings, Inc.
400 Northwest Plaza Drive
St. Ann, MO 63074
United States
Phone: (314) 592-9100

Former corporate headquarters (legacy)


Save A Lot Food Stores Ltd.
100 Corporate Office Drive
Earth City, MO 63045
United States

Parent company


Onex Corporation
161 Bay Street, Suite 4900
Toronto, ON M5J 2S1, Canada

About The Crossings at Northwest HQ and Save A Lot’s St. Louis roots: Save A Lot’s 400 Northwest Plaza Drive headquarters occupies a purpose-built 165,000-square-foot campus at The Crossings at Northwest — a large-scale mixed-use redevelopment of the former Northwest Plaza shopping mall in St. Ann, Missouri, one of the most prominent retail-to-corporate redevelopment projects in the St. Louis metropolitan area. The 2020 relocation from Earth City — about seven miles west — to St. Ann was supported by Missouri state economic development incentives, which helped Save A Lot retain 450+ St. Louis-area corporate jobs and commit to 64 new hires. St. Ann and the broader northern St. Louis County area have deep working-class Midwestern retail roots — and Save A Lot’s nearly 50-year corporate presence in the Greater St. Louis area reflects the brand’s identity as the discount grocery chain of blue-collar American communities.

How to Escalate a Complaint

  1. Speak with the store manager or licensee — The majority of Save A Lot stores are independently licensed; the store owner/manager has primary authority for in-store complaint resolution.
  2. Call (314) 592-9100 — Save A Lot’s corporate line for escalations beyond the store level.
  3. Use savealot.com contact form — For documented written complaints.
  4. Mail to the St. Ann HQ — Write to Save A Lot Food Stores Ltd., Customer Relations, 400 Northwest Plaza Drive, St. Ann, MO 63074.
  5. Food safety complaint — file with the FDA — For contamination, foreign objects, or illness-related complaints, report at reportaproblem.food.gov.
  6. File with the USDA — For meat and poultry product quality or safety concerns, file with the USDA FSIS at fsis.usda.gov.
  7. File with the BBB — Save-A-Lot Holdings, Inc. is listed with the BBB (St. Louis area). File at bbb.org.
  8. File with the Missouri AG — The Missouri AG’s consumer protection division is at ago.mo.gov. Save A Lot’s St. Ann HQ makes the Missouri AG a directly relevant authority.
  9. File with the FTC — For deceptive pricing or national consumer protection concerns, file at ftc.gov/complaint.

 

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