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Enterprise Holdings Headquarters Address, Corporate Office Location, and Contact Details

enterprise holdings

About

Enterprise Holdings, Inc. — now doing business as Enterprise Mobility since an October 2023 rebrand — is the world’s largest car rental and mobility services company, headquartered at 600 Corporate Park Drive in Clayton, Missouri. Founded in 1957 in St. Louis by Jack C. Taylor with just seven cars, the company remains privately held by the Taylor family and is now led by President and CEO Chrissy Taylor — Jack’s granddaughter. Enterprise Mobility reported record FY2025 revenues of $39 billion (fiscal year ended July 31, 2025), up from $38 billion in FY2024, completing nearly 67 million car and truck rentals worldwide. The company is ranked the 7th-largest private U.S. company by revenue (Forbes 2024), operating 9,500+ global branches, a fleet of 2.4 million+ vehicles, and 90,000+ team members in 90+ countries.

Quick Facts

Legal Name

Enterprise Holdings, Inc.

Operating Brand

Enterprise Mobility (since October 2023)

Founded

1957, St. Louis, Missouri

HQ

600 Corporate Park Drive, Clayton, MO 63105

Ownership

Privately held by the Taylor family

President & CEO

Chrissy Taylor

FY2025 Revenue

$39 billion (year ended July 31, 2025)

Fleet

2.4M+ vehicles 

Branches

9,500+

Employees

90,000+ 

What Brings You Here? Find the Right Contact

Enterprise Rent-A-Car complaint / billing dispute

Call 1-800-264-6350 for all Enterprise rentals, damage charges, billing errors, and customer complaints. For location-level issues, speaking with the branch manager first is the fastest first step.

National Car Rental complaint

Call 1-844-393-9989 — for rental issues and Emerald Club tier and points disputes.

Alamo Rent A Car complaint

Call 1-888-233-8749 — for damage charge disputes, billing errors, and rental experience complaints.

Damage charge dispute

Unauthorized damage charges are the leading complaint across all Enterprise Mobility brands. Call within 14 days of rental return and request a Damage Review. Timestamped photos taken at pickup AND return are your strongest evidence — also dispute the charge with your card issuer while the review is open.

Enterprise Car Sales complaint

Call 1-877-227-7463 for used vehicle purchase and warranty disputes.

Enterprise Fleet Management

Call 1-877-572-9327 for commercial fleet account issues.

Corporate / media

Call (314) 512-5000 or write to 600 Corporate Park Drive, Clayton, MO 63105. Media: Lisa Martini at [email protected].

Legal / subpoena

Serve Enterprise Holdings, Inc. at 600 Corporate Park Drive, Clayton, MO 63105. Each brand (Enterprise Rent-A-Car LLC, National Car Rental LLC, Alamo Rent A Car LLC) is separately incorporated — confirm the specific entity and registered agent for your state.

Phone Directory

Enterprise Rent-A-Car (US)

1-800-264-6350

National Car Rental

1-844-393-9989

Alamo Rent A Car

1-888-233-8749

Enterprise Car Sales

1-877-227-7463

Enterprise Fleet Management

1-877-572-9327

Corporate HQ (Clayton, MO)

(314) 512-5000

Corporate HQ Alternate

(314) 727-2820

Corporate Fax

(314) 512-4706

Corporate Headquarters Address

Enterprise Holdings, Inc. (Enterprise Mobility)
600 Corporate Park Drive
Clayton, MO 63105
*(Clayton is an independent city within St. Louis County — not the City of St. Louis)*

How to Escalate a Complaint

  1. Speak with the branch manager first for all location-level complaints — they have the most immediate authority to resolve damage, billing, and service issues on the spot.
  2. Call the brand-specific line and ask for a supervisor. Enterprise: 1-800-264-6350 | National: 1-844-393-9989 | Alamo: 1-888-233-8749. Get a case number on every call. 
  3. Photograph everything at pickup AND return. Timestamped photos with GPS metadata are your strongest protection against disputed damage claims. Dispute the charge with your card issuer immediately while a Damage Review is simultaneously open.
  4. Dispute charges with your credit card issuer under the Fair Credit Billing Act. Check your card’s rental car benefits guide — many cards provide primary or secondary rental vehicle coverage.
  5. Send a certified letter to corporate HQ at Enterprise Holdings, Inc., Attn: Customer Relations, 600 Corporate Park Drive, Clayton, MO 63105 — include rental agreement number, location, dates, and prior case numbers.
  6. File with the BBB under the chapter for the specific rental location where the issue occurred — each location may have its own listing.
  7. File with your state AG for deceptive damage charge practices — several states including California, Florida, New York, and Texas have taken direct enforcement action against rental car industry damage practices.
  8. File with the FTC at reportfraud.ftc.gov for systematic billing fraud and deceptive advertising involving Enterprise Mobility brands.
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