Robinhood Headquarters Address, Corporate Office Location, and Contact Details

About

Robinhood Markets, Inc. is an American publicly traded financial technology company headquartered at 85 Willow Road, Menlo Park, California 94025 — the historic former headquarters campus of Sunset magazine — which Robinhood moved into in February 2018 after relocating from its original Palo Alto offices. Robinhood was founded in 2013 in Palo Alto, California by Vlad Tenev and Baiju Bhatt — Stanford roommates and former high-frequency trading firm founders — with the mission to “democratize finance for all” by offering commission-free stock, ETF, options, and cryptocurrency trading through a mobile-first platform. Robinhood went public on NASDAQ under the ticker HOOD in July 2021.

Robinhood’s commission-free model — which eliminated trading fees that legacy brokerages charged — forced a historic industry-wide shift in late 2019 when Charles Schwab, TD Ameritrade, E*TRADE, and Fidelity all eliminated commissions in response to Robinhood’s competitive pressure. The company operates Robinhood Financial, LLCRobinhood Financial, LLC (broker-dealer; FINRA-registered at 500 Colonial Center Parkway, Suite 100, Lake Mary, FL 32746), Robinhood Crypto, LLCRobinhood Crypto, LLC (crypto trading), and Robinhood Money, LLCRobinhood Money, LLC (cash management). Vlad TenevVlad Tenev serves as CEO and co-founder.

Quick Facts

Founded

2013 (Palo Alto, CA, by Vlad Tenev & Baiju Bhatt)

HQ

85 Willow Road, Menlo Park, CA 94025

HQ since

February 2018 (relocated from Palo Alto)

NASDAQ ticker

HOOD

CEO

Vlad Tenev

Co-founder

Baiju Bhatt

Revenue

~$2.95B

Employees

3,800+

Funded accounts

23M+

Total offices

10

Broker-dealer subsidiary

Robinhood Financial, LLC — 500 Colonial Center Pkwy, Suite 100, Lake Mary, FL 32746 (FINRA-registered)

Incorporated in

Delaware

What Brings You Here? Find the Right Contact

Robinhood account — unauthorized transaction, account frozen, or login issue

Contact Robinhood Support through the Robinhood app (Account → Help → Contact Us) or at robinhood.com/support. For unauthorized transactions, also file with the CFPB at consumerfinance.gov/complaint.

Robinhood trading complaint — order execution, options, or margin dispute

Use the in-app support or robinhood.com/support. For FINRA-regulated brokerage disputes, you may also file with FINRA at finra.org/investors/have-problem.

Robinhood Crypto dispute

For crypto trading or wallet disputes — missing funds, transfer delays — contact Robinhood Support through the app. For crypto custody concerns, also file with relevant state regulators.

Robinhood Gold subscription dispute

For Robinhood Gold billing or margin account disputes, use in-app support or robinhood.com/support.

Robinhood IRA complaint

For Robinhood Retirement IRA issues, contact Support through the app. For serious retirement account disputes, also file with the SEC.

Investor relations (NASDAQ: HOOD)

Visit investors.robinhood.com or write to Robinhood Markets, Inc., Investor Relations, 85 Willow Road, Menlo Park, CA 94025.

Media / press

Contact Robinhood Communications at robinhood.com/news or the Menlo Park HQ.

Legal / subpoena

Serve Robinhood Markets, Inc., 85 Willow Road, Menlo Park, CA 94025. For broker-dealer matters, serve Robinhood Financial, LLC, 500 Colonial Center Pkwy, Suite 100, Lake Mary, FL 32746. Confirm registered agents at corp.delaware.gov.

Phone & Contact Directory

Support

Via in-app or robinhood.com/support

HQ address

85 Willow Road, Menlo Park, CA 94025

Broker-dealer address

500 Colonial Center Pkwy, Suite 100, Lake Mary, FL 32746

Website

robinhood.com

About/careers

robinhood.com/us/en/about-us

Investor relations

investors.robinhood.com

FINRA BrokerCheck

brokercheck.finra.org (search Robinhood Financial)

Corporate Headquarters & Office Addresses

Principal corporate headquarters

Robinhood Markets, Inc.
85 Willow Road
Menlo Park, CA 94025
United States

Broker-dealer subsidiary (FINRA-registered)

Robinhood Financial, LLC
500 Colonial Center Parkway, Suite 100
Lake Mary, FL 32746
United States

US regional offices

• Bellevue, WA
• Chicago, IL
• Clearwater, FL
• Denver, CO
• Gainesville, FL
• Lake Mary, FL (broker-dealer ops)
• New York, NY
• Washington, D.C.
• Westlake, TX
• Toronto, Canada

International offices

• Amsterdam, Netherlands: Strawinskylaan 3101 (European HQ)
• London, UK

About the Menlo Park / Sunset magazine campus HQ: Robinhood’s headquarters at 85 Willow Road occupies the former Sunset magazine campus — a beloved Menlo Park property known for its distinctive mid-century California architecture, test gardens, and editorial legacy — which Robinhood took over in 2018 as it expanded its headcount and required a larger, purpose-suited campus in the heart of Silicon Valley. The Menlo Park location places Robinhood’s leadership team between Stanford University and downtown Palo Alto — close to the venture capital corridor of Sand Hill Road — and adjacent to the headquarters of major Silicon Valley tech and financial firms including Meta, Andreessen Horowitz, and others. Robinhood’s broker-dealer subsidiary (Robinhood Financial, LLC) is separately registered at Lake Mary, Florida — a Seminole County suburb of Orlando that hosts many financial services regulatory operations.

How to Escalate a Complaint

1. Use in-app Support — Go to Account → Help → Contact Us for all account, trading, and crypto disputes.
2. Escalate through robinhood.com/support — For documented written complaints about account freezes, trading restrictions, and unauthorized transactions.
3. File with the CFPB — The Consumer Financial Protection Bureau at consumerfinance.gov/complaint has direct regulatory authority over Robinhood’s financial services products. This is the most powerful escalation path for unresolved disputes.
4. File with FINRA — For brokerage and securities trading complaints involving Robinhood Financial, LLC, file with FINRA at finra.org/investors/have-problem.
5. File with the SEC — For securities law violations or IRA/investment account issues, file at sec.gov/tcr.
6. File with your state securities regulator — Each US state has a securities commissioner with authority over broker-dealers operating in the state.
7. Mail to the Menlo Park HQ — Write to Robinhood Markets, Inc., Customer Relations, 85 Willow Road, Menlo Park, CA 94025.
8. File with the California DFPI — The California Department of Financial Protection and Innovation at dfpi.ca.gov has licensing authority over Robinhood’s California operations.
9. File with the BBB — Robinhood is listed with the BBB. File at bbb.org.
10. Investor complaint — file with the SEC — For NASDAQ: HOOD securities concerns, file at sec.gov/tcr.